Communications Access and Infrastructure

The Mobile Phone and the Public Sphere

Posted by PrabhasPokharel on Jun 15, 2010
The Mobile Phone and the Public Sphere data sheet 3254 Views
Author: 
Janey Gordon
Publication Date: 
Jun 2009
Publication Type: 
Journal article
Abstract: 

This article seeks to explore the influence of the mobile phone on the public sphere, in particular with regard to its effect on news agendas, gatekeepers and primary definers. Using the examples of the Chinese SARS outbreak (2003), the south-east Asian tsunami (December 2004), and the London bombings (July 2005), the author questions the extent to which the mobile phone is challenging conventional and official sources of information.

At times of national and personal calamity, mobile phone is used to document and report events from eyewitnesses and those closely involved. Using multimedia messages (MMS) or text messages (SMS) to communities of friends and families, as well as audio phone calls, mobile phone users may precede and scoop official sources and thwart censorship and news blackouts. They can also provide valuable evidence of what actually occurred. Users are able to take pictures and short films and transmit these rapidly to others along with reports of what is happening where they are; they are also able to access other media broadcasts and the internet. They are what have become known as `citizen journalists'.

The evidence suggests that mobile phone usage is contributing to the public sphere and in some instances is circumventing official repression or inadequate information. There is also an indication that the `mobcam' is capturing images that would otherwise be lost. However, the mainstream media has been quick to take advantage of this citizen journalism and mediate it within its own parameters.


The JadeTower Corporation

Posted by MelissaUlbricht on May 27, 2010

The JadeTower Corporation provides software development and training. One service includes Kanchoo, which provides publishing support for mobile phone applications.

Organization Type: 
Commercial
Address: 
One Oxford Centre 301 Grant St. STE 4300
State/Province: 
PA
City: 
Pittsburgh
Country: 
U.S.A.
Postal code: 
15219

The JadeTower Corporation

Posted by MelissaUlbricht on May 27, 2010

The JadeTower Corporation provides software development and training. One service includes Kanchoo, which provides publishing support for mobile phone applications.

Organization Type: 
Commercial
Address: 
One Oxford Centre 301 Grant St. STE 4300
State/Province: 
PA
City: 
Pittsburgh
Country: 
U.S.A.
Postal code: 
15219

Africa - on the Road to Technology Perdition?

Posted by KatrinVerclas on May 21, 2010

This article was written by Bright Simons, Director at IMANI-Ghana and President of the mPedigree Network. It is re-posted here with permission.

Let’s face it: Africa is on the downward slope to perdition as far as technology is concerned.

Many people who are not directly confronted with this reality on the continent are usually lured into a false sense that things are looking up because of the fountain of good news that is the telecom sector.

The truth though is that the seeming proliferation of ICT success stories across the continent masks the real picture, which is one of a splattering of embers in a desolate patch of darkness.

For a casual browse through the latest International Telecommunications Union (ITU) ICT Development Index for instance should force you to conclude that ICT offers Africa no relief from its chronic state of technological pathology.

The Potential of Mobile Phones in Citizen Media: Thoughts from the Global Voices Citizen Media Summit

Posted by PrabhasPokharel on May 12, 2010

I had the pleasure of attending the Global Voices Citizen Media Summit in Santiago, Chile last week. The summit brought together bloggers, activists, and thinkers working to advance citizen media all around the world. While the discussions that took place were informative, most presentations and panels fell short in  recognizing the role mobile phones have played and exploring the potential mobile phones can play in citizen media.  I'd like to highlight some of the potential for mobiles in citizen media that were not adequately discussed.

On Love and Hate for 160 Characters

Posted by KatrinVerclas on May 06, 2010

Is the growing skepticism on SMS warranted? The following post was written by one of App Africa's recent International Fellow Oliver Christopher Kaigwa Haas (aka Ollie) who now works at Frog Design.

It appeared first as a guest post for Appfrica.net and is reposted here with permission.

Praekelt Foundation: Young Africa Live, SocialTXT, and TXTalert

Posted by AnneryanHeatwole on Apr 29, 2010
Praekelt Foundation: Young Africa Live, SocialTXT, and TXTalert data sheet 7794 Views

The Praekelt Foundation was founded in 2007 as the nonprofit/NGO offshoot of Praekelt Consulting.  The NGO now runs three programs that work to better the lives of people living in poverty in South Africa. Each of those programs (Young Africa Live, SocialTXT, and TXTalert) use mobiles to achieve that goal.

Basic Information
Organization involved in the project?: 
Project goals: 

Young Africa Life: The goal is to engage young Africans with a mobile-based community where they can find access to information about HIV/AIDS, relationships, sex, and gender.

SocialTXT: The goal is to engage people living in poverty about social issues by maximizing unused space on "Please Call Me" messages. 

TXTalert: The goal is to use SMS reminders to increase kept appointment rates at clinics, encourage regular medication for chronic illnesses, and allow patients a free way to contact clinics if they have a problem.

Brief description of the project: 

Young Africa Live is a mobile portal where users can access information about HIV/AIDS while also reading entertainment-orientated blog posts.

SocialTXT takes advantage of the unused space in "Please Call Me Messages" to post informative social messages, such as the contact number for the National AIDS Helpline.

TXTalert uses SMS reminders to encourage patients with chronic illnesses to take their medication and follow-up with their clinic appointments. 

Target audience: 

The target audience for all three programs are people living in poverty in South Africa. Young people are a particular target audience of Praekelt's programs.

Detailed Information
Mobile Tools Used: 
Length of Project (in months) : 
30
Status: 
Ongoing
What worked well? : 

Young Africa Live: The site had rapid pickup among users, and exceeded the expected number of users. The Praekelt Foundation was able to get many resources from NGOs to populate the site with static content, and the bloggers have been well-received by readers.

SocialTXT: The program had a large effect on the number of users calling the National AIDS Helpline, and they were able to incorporate in regional languages in order to make the project more inclusive.

TXTalert: The appointment reminders dropped missed appointment rates at a Johannesburg hospital from 30% to 4%. 

What did not work? What were the challenges?: 

Young Africa Live: The portal is only accessible to users who use Vodacom as a service provider. Thus not all mobile users in South Africa can access the information. Also, the site's rapid popularity created a need for more content.

TXTalert: The system currently only runs in Johannesburg because it is dependent on clinics and hospitals having electronic patient databases, which many rural clinics do not have.


Subword Variation in Text Message Classification

Posted by rmunro on Apr 27, 2010
Subword Variation in Text Message Classification data sheet 1897 Views
Author: 
Robert Munro and Christopher Manning
Publication Date: 
Jun 2010
Publication Type: 
Journal article
Abstract: 

For millions of people in less resourced regions of the world, text messages (SMS) provide the only regular contact with their doctor. Classifying messages by medical labels supports rapid responses to emergencies, the early identification of epidemics and everyday administration, but challenges include text-brevity, rich morphology, phonological variation, and limited training data. We present a novel system that addresses these, working with a clinic in rural Malawi and texts in the Chichewa language. We show that modeling morphological and phonological variation leads to a substantial average gain of F=0.206 and an error reduction of up to 63.8% for specific labels, relative to a baseline system optimized over word-sequences. By comparison, there is no significant gain when applying the same system to the English translations of the same texts/labels, emphasizing the need for subword modeling in many languages. Language independent morphological models perform as accurately as language specific models, indicating a broad deployment potential.

 


Aware Networks

Posted by pashtan on Apr 23, 2010

At Aware Networks we develop mobile applications for consumers and organizations. Our Cliqtalk product enables the creation of mobile communities that collaborate on topics of shared interest. We work with associates to deliver mobile Web services and offer consulting services in cellular telephony and software technologies.Our website is at: www.awarenetworks.com

Organization Type: 
Commercial
State/Province: 
Illinois
Country: 
USA

AudienceScapes Investigates How the World Stays Informed

Posted by AnneryanHeatwole on Apr 20, 2010

Finding data on media consumption can be difficult, but the real trouble comes in interpreting it – what does it mean if people in one country get most of their news from radio, while in another from television? How are mobile phones changing the media and communications landscape? How can this data be used to help keep the greatest number of people informed? And why does this information matter?

AudienceScapes, a project of InterMedia, tracks media and ICT consumption in developing countries around the world. Currently the site has detailed information about Ghana, Uganda, Kenya, Sierra Leone, Columbia, Nicaragua, Guatemala and Peru. The site is a useful resource for detailed breakdowns on how different communities are using and consuming media.

AudienceScapes Investigates How the World Stays Informed data sheet 4664 Views
Countries: Colombia Ghana Guatemala Kenya Nicaragua Peru Sierra Leone Uganda

FAILfaire: No #FAIL but a Huge Success

Posted by AnneryanHeatwole on Apr 15, 2010

MobileActive hosted the inaugural FAILfaire last night, bringing together mobile technologists and NGOs to talk about failed projects in M4D and ICT4D.  Presenters talked about their failed projects, answering the questions: "What was the project?  What was the failure? Why did it fail? And what would you do differently next time?” 

The event was filled to capacity with more than 70 people. The five presenters made us think (and laugh), and the audience asked some great questions. For those of you who couldn’t be there, here’s a quick look at the failed projects presented at the first (of what we hope will be many) FAILfaire. 

Bradford Frost: MobileImpact.org? Not exactly...

Starting off the evening was Bradford Frost, who told the story of his failed non-profit venture, MobileImpact.org. The goal of his project was to bridge the gap between people trying to recycle used phones and developing countries. He felt he had a strong idea and a strong brand with the tagline “One phone. Change the World,” and that there was enough of an untapped phone recycling market (the current cell phone recycling market only captures about 25% of reusable devices) for the project to succeed.

However, the project didn’t work out as Frost had hoped. He used Facebook ads in order to target a younger, social media-savvy audience. He spent 1,000 dollars to launch an ad campaign and $5000 in a partnership with a phone recycling company. In the end, the non-profit gathered 131 phones valued at a sum total of …$252. And many of those phones were donated through word-of-mouth connections (friends and family) rather than people who saw the Facebook ads.

FAILfaire: No #FAIL but a Huge Success data sheet 3881 Views
Countries: United States

April Event Round-Up

Posted by AnneryanHeatwole on Mar 31, 2010

Spring has us ready to get out and share new ideas, so it’s time for our monthly event roundup. Below are some of the mobile events happening around the world that we think might be of interest to the MobileActive.org community. If you know of any great M4D events happening near you, let us know over email (info at mobileactive dot org) or in the comments or on our Facebook page.

FAILfaire, April 14 New York, NY: Of course, we have to start off with promoting our own FAILfaire, which is taking place on April 14th, 5:00-7:00 p.m., in New York City. At FAILfaire, we want to learn from each others’ failures in ICT and mobiles for development – speaking openly about what didn’t work is the best way to improve for the future. Gather round with some wine and a sense of humor, and get ready to talk about FAIL! Sign up here. 

April Event Round-Up data sheet 3498 Views
Countries: Belgium Kenya United States

Building a Mobile Open Source Community in Palestine

Posted by AnneryanHeatwole on Mar 17, 2010

Later this month, Souktel, a Palestinian NGO, and UNICEF will host a two-day bootcamp and mobile programming workshop with young Palestinian developers in Ramallah. The bootcamp hopes to jumpstart a mobile open source developer community in the region. 

“There are a lot of young Palestinians who are unemployed. […] We wanted to work with young people who have time and are creative. We hope to create the first mobile open source community in the Middle East,” says Souktel’s Katie Highet. 

Building a Mobile Open Source Community in Palestine data sheet 3723 Views
Countries: Palestine

VeriCorder Technology Inc.

Posted by AnneryanHeatwole on Mar 12, 2010

VeriCorder Technology was founded by Gary Symons,a journalist with more than 20 years of experience as a field journalist working in newspapers, radio and television. A pioneer in mobile journalism, Symons developed one of the first wireless reporting field kits, but was frustrated by the limitations of cumbersome equipment and unreliable technology. Gary’s goal was to re-invent how traditional mobile journalism is done, thereby solving one of the most basic problems facing the broadcasting and journalism industry; how to easily and quickly record, edit and send sound recordings wirelessly from anywhere to anywhere. This goal was achieved through the launch of Poddio; a comprehensive audio suite for your iphone that records, edits and sends complete, professional quality audio files and scripts. After developing a solution for audio recordings, the natural progression was to produce an audio and video suite; 1st Video. All VeriCorder products are fully integrated into customer’s backend infrastructure, such as News Room Control Systems or podcast servers.

Organization Type: 
Commercial
State/Province: 
BC
Country: 
Canada

Shanzhai Phones: Knock-offs are Knocking on Africa's Door

Posted by AnneryanHeatwole on Mar 10, 2010

Vodafone's release of a $15 cell phone earlier this year at the GSMA Mobile World Conference made waves in the mobile industry, but the phone may have some stiff competition. Shanzhai phones coming out of China provide smartphone capabilities with prices that are significantly lower than phones from Western mainstream brands.

Shanzai.com describes the shanzhai (alternate spelling shanzai) as “1. mountain fortress/bandit 2. a vendor, who operates a business without observing the traditional rules or practices often resulting in innovative and unusual products or business models.” The production of knock-off phones in the Shanzen region of China is having an impact on the mobile industry as a whole. The shanzhai phenomenon is relatively new. New York Times explored the shanzhai phone explosion noting: 

Broadband Use and Adoption in America

Posted by PrabhasPokharel on Mar 09, 2010
Broadband Use and Adoption in America data sheet 1805 Views
Author: 
John B. Horrigan
Publication Date: 
Feb 2010
Publication Type: 
Report/White paper
Abstract: 

The FCC conducted a survey of 5,005 Americans in October and November 2009 in an effort to understand the state of broadband adoption and use, as well as barriers facing those who do not have broadband at home. Pages 21-23 contain data about mobile usage.

The report indicates that 86 percent of American adults own a cell phone, and 30% use their devices to access the mobile web. In contrast, 66% have sent or received text messages. The numbers are higher for minorities; 36% of African-American and Hispanic users use their devices to access the mobile web. There is also a generational gap; 48% of those 19-29 access the mobile web, compared to only 5% of those over 65.


Ez Texting

Posted by JoshEzTexting on Mar 09, 2010

Ez Texting provides group text messaging services to over 50,000 clients, including businesses, non-profits and other social groups.

Organization Type: 
Commercial
Address: 
244 5th Ave. Suite A224
State/Province: 
New York
City: 
New York
Country: 
United States
Postal code: 
10002

Enabling Data-Driven Decisions with the Open Data Kit (ODK)

Posted by AnneryanHeatwole on Feb 12, 2010
Enabling Data-Driven Decisions with the Open Data Kit (ODK) data sheet 5472 Views
A research group at the University of Washington has done what few others manage – turn a research project into a real-world application. Open Data Kit (ODK) is a collection of tools that allows organizations to collect and send data using mobile phones. The system, in operation for about a year, has already been used for projects such as counseling and testing HIV patients in Kenya to monitoring forests in the Brazilian Amazon.  

What is ODK?

The project began when University of Washington (UW) professor Gaetano Borriello began a sabbatical at Google to build a mobile data collection system. He brought along some of his PhD students from UW’s Computer Science and Engineering program to work on the idea as their intern project, and ODK was born.  
Basic Information
Organization involved in the project?: 
Project goals: 

The project goals were:

  • Create a mobile, open source data management system
  • Grow a community around an open source project 
Brief description of the project: 

ODK is an open-source collection of tools that makes collecting, sharing and managing data easier. 

Target audience: 

Workers who want to reduce the amount of paper form processing could be:

  • Community Health Workers
  • Human Rights Monitors
  • Researchers
Detailed Information
Mobile Tools Used: 
Length of Project (in months) : 
13
Status: 
Ongoing
What worked well? : 
  • The rapid pick-up of the technology by different users around the world
  • The use of open-source software allowed for the quick development and easy adaptation of ODK

 

What did not work? What were the challenges?: 
  • Managing the system in conjunction with day-to-day research responsibilities
  • Convincing users to overcome the initial high-cost of an Android phone (necessary for the ODK system)

 


Book Review - SMS Uprising: Mobile Activism in Africa

Posted by AnneryanHeatwole on Feb 10, 2010

SMS Uprising: Mobile Activism in Africa is a new collection of essays and case studies examining how SMS has been used in Africa for acticism. Essays include Amanda Atwood’s report on Kubatana’s experiences in Zimbabwe setting up mobiles as a means of sharing news outside of government propaganda, to Bukeni Waruzi’s essay on collecting data on children’s rights violations in the Democratic Republic of Congo in 2004.  SMS Uprising is published by Fahamu, a British-based organization with a focus on information services for Africa.

SMS Uprising provides the reader with a decent understanding of the state of mobile SMS usage in Africa today. The essays are written by writers, developers, activists, and researchers who are committed to Africa, and cover a multitude of ways SMS can be applied for advocacy work – everything from alerts about political unrest to sharing health information. The book is divided into two parts: context and case studies.

Soukari Ekine, the editor, notes:

SMS Uprising is significant for many reasons not least because it has been edited by an African woman activist. Often initiatives in Africa are studied by people who are quite distant from the continent or are academics who are remote from the grassroots of the subject under discussion. The book is also unique in giving an insight into how activists and social change advocates are addressing Africa’s many challenges from within, and how they are using mobile telephone technology to facilitate these changes...The intention is that the information contained within the book will lead to greater reflection about the real potential and limitations of mobile technology. 

Vodafone Americas Foundation Announces Last Call for Innovation Project

Posted by MHut on Jan 28, 2010

The Vodafone Americas Foundation is announcing the last call for nominations for the second annual Wireless Innovation Project, a competition to identify and reward the most promising advances in wireless related technologies that can be used to solve critical problems around the globe. Proposals will be accepted through February 1, 2010, with the final winners announced on April 19, 2010 at the annual Global Philanthropy Forum in Redwood City, California. 

Vodafone Americas Foundation Announces Last Call for Innovation Project data sheet 4632 Views
Global Regions:
Countries: United States

January Events Round-Up

Posted by AnneryanHeatwole on Jan 04, 2010

The new year is kicking off with an assortment of events on the development and techie sides. Here are some of the events that we found to be noteworthy:

Mobile Tech Salon,  20 January, New York: Hosted by MobileActive.org, it's a regular gathering of people passionate about mobile technology for social change. Motto:  We bring the beer (and wine)!  Bring your projects, passions, tools, and conversation. This month's theme:  Mobile Campaigning and Tools on a Shoestring: What is Possible?  Advisable?

International CES 7-10 January, Las Vegas, USA: CES is the world's largest technology trade show, attracting more than 2,500 exhibitors and showcasing over 20,000 new products.

Nokia

Posted by AnneryanHeatwole on Dec 19, 2009

Nokia is an international mobile technology company based in Finland.

Organization Type: 
Commercial
State/Province: 
n/a
Country: 
Finland

DakNet: Rethinking Connectivity in Developing Nations

Posted by AnneryanHeatwole on Dec 14, 2009
DakNet: Rethinking Connectivity in Developing Nations data sheet 4235 Views
Author: 
Alex (Sandy) Pentland, asynchronous connectivity, ad hoc network, Richard Fletcher, Amir Hasson
Publication Type: 
Report/White paper
Abstract: 

In short, the goal of “broadband connectivity for everyone” has been shelved in favor of cutting back to the minimum possible standard telephone ser- vice in the mistaken belief that this is the cheapest way to provide connectivity. This compromise is particularly tragic given recent advances in wireless technology, which make running a copper line to an analog telephone far more expensive than broad- band wireless Internet connectivity. Rather than backpedal on the goal of connecting everyone, society should be thinking, How can we establish the kernel of a user network that will grow seamlessly as the village’s economics develop? In other words, what is the basis for a progressive, market-driven migration from government seed services—e-governance—to universal broadband connectivity that local users will pay for?

DakNet, an ad hoc network that uses wireless technology to provide asynchronous digital connectivity, is evidence that the marriage of wireless and asynchronous service may indeed be that kernel—the beginning of a road to universal broad-band connectivity. Developed by MIT Media Lab researchers, DakNet has been successfully deployed in remote parts of both India and Cambodia at a cost two orders of magnitude less than that of traditional landline solutions. Villagers now get affordable Internet services—and they’re using them. As one man in a small village outside of New Delhi remarked, “This is better than a telephone!”


New Technologies in Emergencies and Conflicts: The Role of Information and Social Networks

Posted by AnneryanHeatwole on Dec 14, 2009
New Technologies in Emergencies and Conflicts: The Role of Information and Social Networks data sheet 2860 Views
Author: 
Diane Coyle, Patrick Meier
Publication Date: 
Dec 2009
Publication Type: 
Report/White paper
Abstract: 

Natural disasters and violent conflicts have always been part of human existence. But the number of humanitarian crises has been rising in recent years. Moreover, disasters strike most frequently, and with the most devastating impact, in the least developed countries. These countries also have the weakest communications infrastructures, which poses a particular challenge to governments, aid agencies, and the affected population at every stage of a crisis, from the run- up to a disaster through to long-term reconstruction.

There have been dramatic advances in communications technology: in the number of new technologies, the mobility and range of functions available, and the spread of these technologies. Growth has been particularly strong in the penetration of mobile phones and more recently the uptake of social networking websites including Facebook and Twitter. One important change is a shift from one-to-many forms of communication, such as television and radio, to many-to-many forms of communication, such as social networking and crowdsourcing websites, that is changing the way in which information is delivered and exchanged.

Communications advances present an opportunity for humanitarian organizations to harness modern technology to communicate more effectively with communities affected by disasters and to allow members of those communities to communicate with each other and with the outside world. People in affected communities can recover faster if they can access and use information.

A look at the use of communications technology during disasters in recent years shows that while it has played a positive role, its full potential has not yet been realized. Moreover, governments, humanitarian agencies, and local communities face challenges and risks associated with modern technological innovation.

These include 1. Information flows must be two-way to be effective—from the external world to the affected community, but also from those affected to the agencies seeking to help them in useful ways. 2. Information will not be used unless it is trusted. The utility of any technologies will depend on the social context. People are a vital part of the communication system. 3. Information will be helpful only if it is accurate. There are risks in unregulated information flows, especially when these are spread rapidly online, and these risks need to be managed. Authentication is a key challenge. This tension between the potential benefit to humanitarian efforts from harnessing these technologies and the risks that they pose is a key theme of this report.

The report examines how authorities and humanitarian and aid organizations can best balance the opportunities and challenges of exploiting different technologies at the key stages on the timeline of crisis—early warning and preparedness, immediate humanitarian relief, and reconstruction and long-term development.


Scenes from Amman: Mobile Data for Social Action in the Middle East

Posted by AnneryanHeatwole on Dec 09, 2009

"Innovations in Mobile Data Collection for Social Action," a workshop co-hosted by MobileActive.org and UNICEF in Amman, Jordan, featured Ignite Talks -- five minute presentations by inspiring people who are using mobiles for social action in the Middle East -- and interviews with key participants.  Jacob Korenblum describes the work of Souktel in Palestine, and Erica Kochi from UNICEF Innovation, the co-host of the event, illustrates why data collected by mobiles is so important for their work in Iraq.