citizen media

Mobile Journalist on an SD Card: We're a Finalist!

Posted by MelissaUlbricht on Nov 11, 2011

Ashoka Changemakers announced this week the 11 finalists for the Citizen Media competition. Our project, the Mobile Journalist on an SD Card, is among the finalists! 

The competition asks for promising innovations to boost media access and participation around the world. Media helps connect people, gives voice to ideas, and equips inidviduals with knowledge to improve their lives and communities.  Finalists were chosen from a pool of 426 entries from 75 countries.

Mobile Journalist on an SD Card

Our entry from the Mobile Media Toolkit is the Mobile Journalist on an SD Card. We think one of the most promising and innovative ways to boost media access and participation around the world is via mobile phones. 

Most citizen journalists and reporters already use mobiles phones, but the sheer number of tools available makes it difficult to know the best way to use them. Mobile Journalist on an SD Card tests these tools with reporters working in the field, and then makes accessible the best of the tools for journalists and citizen journalists, downloadable and on micro SD cards ready to plug into any phone. Tools will be selected to work in varying situations, including low-resource reporting environments where Internet access is unreliable. 

Mobile Media Services at Sub-Saharan African Newspapers

Posted by MelissaUlbricht on Sep 13, 2011
Mobile Media Services at Sub-Saharan African Newspapers data sheet 1388 Views
Author: 
Kristina Bürén
Publication Date: 
Aug 2011
Publication Type: 
Report/White paper
Abstract: 

Published by the World Association of Newspapers and News Publishers (WAN-IFRA) and the African Media Initiative (AMI), this guidebook aims to help African newspapers implement mobile platforms.

Billed as a guidebook, and not a one-size-fits-all rulebook, the guide aims to help Sub-Saharan African news publishers develop and implement mobile services. The report is based on a series of on-site interviews with newspapers in Uganda, Kenya, and South Africa, including The Observer and the Daily Monitor in Uganda, The Standard and the Daily Nation in Kenya, and Grocott's MailMail & GuardianAvusa Group, and News24.comin South Africa.

See also this blog post with more information on the guidebook.


Making Media Mobile at Sub-Saharan Newspapers

Posted by MelissaUlbricht on Aug 09, 2011

A just-published guide from the World Association of Newspapers and News Publishers (WAN-IFRA) is all about making media mobile, specifically at newspapers in Sub-Saharan Africa. The full report is available for download here.

Billed as a guidebook, and not a one-size-fits-all rulebook, the guide aims to help Sub-Saharan African news publishers develop and implement mobile services. The report is based on a series of on-site interviews with newspapers in Uganda, Kenya, and South Africa, including The Observer and the Daily Monitor in Uganda, The Standard and the Daily Nation in Kenya, and Grocott's Mail, Mail & Guardian, Avusa Group, and News24.com in South Africa.

Though the primary audience of the guidebook is media managers, there are lessons and tips for anyone interested in the current state of and potential future for mobile print media in Sub-Saharan Africa.

We would have wished that there was a greater focus on online media as the guide is almost entirely focused on print. Given the fast growth of online media outlets in a number of African media markets, this is an unfortunate limitation. 

At the same time, the guide provides a detailed landscape of mobile telephony in Africa, including usage and infrastructure and access points (including SMS, mobile Internet and data, Sim Tool Kit, USSD, voice and interactive voice response). See explanations and examples of these access points in the Mobile Media Toolkit Glossary, here.

Drumroll, please... It's the Mobile Media Toolkit!

Posted by MelissaUlbricht on Jul 28, 2011

Introducing the Mobile Media Toolkit, the newest project from MobileActive.org that is all about Making Media Mobile.

The Mobile Media Toolkit helps you make sense of the growing role of mobile tech in media. The Toolkit provides how-to guides, mobile tools, and case studies on how mobile phones can (and are) being used for reporting, news broadcasting, and citizen media. We cover it all, from basic feature phones to the latest smartphone applications.

It's an exciting day for us here at MobileActive.org as we launch the Mobile Media Toolkit. For the last year we have been interviewing people, researching projects, and testing tools, to bring you this free resource. It is designed to help you evaluate and effectively deploy the right tools for reporting and sharing content on and to mobile devices.

Please visit the Toolkit. Share it with others. Add to it! It's available in English, Spanish, and Arabic.  So, please join us and say Welcome, Bienvenidos, and مرحبا to the Mobile Media Toolkit!

Reports from the Frontline: How Small World News Trains Citizen Journalists and Captures Footage from Libya

Posted by MelissaUlbricht on Jun 10, 2011
Reports from the Frontline: How Small World News Trains Citizen Journalists and Captures Footage from Libya data sheet 3206 Views

Armed with a few Kodak Zi8 cameras, 6 HTC Wildfire mobile phones, energy, expertise in training citizen journalists, Small World News is working to share stories from Libya with the larger world.

Small World News is on the ground in Benghazi training Libyans to capture and tell video stories of events in this volatile region. Along the way, the team has also captured footage that no other main stream media outlet has been able to get. MobileActive.org chatted late last night with Brian Conley, founder of Small World News, to hear how things were going. What we learned is that capturing and sharing stories from Libya is as much about technology as it is about establishing trust and connections with the journalists on the ground.

Small World News and Alive.in

Small World News is a documentary and new media company that provides tools to journalists and citizens around the world to tell stories about their lives. We wrote about Small World News last when it helped an independent Afghan news agency integrate mobile phones and SMS into news reporting. 

As part of its work in Libya, Small World News captures audio reports from individuals on the ground to broadcast to a larger international audience. It does this via Speak2Tweet, a collaborative project from Google, Twitter, and SayNow, which allows a caller to Tweet by calling a phone number and leaving a voicemail. 

Basic Information
Organization involved in the project?: 
Project goals: 

The goal is to build an effective and sustainable conduit for content produced by citizens about daily life in Libya that reaches a wider audience.

 

Brief description of the project: 

Small World News is on the ground in Benghazi training Libyans to capture and tell video stories of events in this volatile region.

Target audience: 

Small World News has a team of about a dozen men and women ranging in age from 16 to 30 years learning how to create video content.

Detailed Information
Status: 
Ongoing
What worked well? : 

For Small World News, capturing and sharing stories from Libya is as much about technology as it is about establishing trust and connections with the journalists on the ground. The team used platforms like Speak2Tweet and Unviersal Subtitles and also tapped into existing networks of people on the ground.

 

What did not work? What were the challenges?: 

Establishing trust and working in a stressful environment have been ongoing issues. Also, there have been technical challenges. The account for the team’s satellite equipment had not been activated, and they found out that credit had never been applied to it.

 


New: Case Study from Benghazi, Libya. Citizen Journalists Are on The Story

Posted by MelissaUlbricht on Mar 17, 2011

Our latest case study features Small World News, reporting live from Benghazi with citizen media efforts in Libya. About a dozen young Libyan citizen journalists are capturing and sharing video content of life on the ground in Benghazi, right now. And they are scooping many major media outlets in the process -- check out their footage captured yesterday from the eastern gate of Ajdabiyah, a city east of Benghazi where heavy artillery is moving in.

New: Case Study from Benghazi, Libya. Citizen Journalists Are on The Story data sheet 3562 Views
Countries: Libya

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Covering Protest and Revolution: Lessons from Al Jazeera's Mobile and Citizen Media

Posted by MelissaUlbricht on Mar 02, 2011

Recent events in Tunisia, Egypt, and Libya have been on the minds -- and on the screens -- of people around the world.

News organizations are covering the events in innovative ways, and people have noticed. More generally, the role of social media itself in protests and revolutions is also being debated. But, as Charlie Beckett writes on his blog, let’s “put aside the silly debate about whether Twitter 'caused' revolution and look instead at how it helped tell the story.” Twitter is just one platform being used to help tell the story, as we see from our conversation with Al Jazeera, one of the most innovative newsrooms in the mix.

Megafone: Amplifying Voices With A Communal Mobile

Posted by admin on Feb 17, 2011

This guest post was written by Romina Oliverio on Rising Voices, a project of Global Voices Online. The article is reposted here with Romina's permission.

Antoni Abad is the founder and Director of Megafone.net, a platform which uses mobile phones, or ‘digital megaphones’, to create webcasts to amplify the voices of individuals and groups who are often overlooked or misrepresented in mainstream media. The concept is a communal one. One ‘megaphone’ is shared by up to four participants who meet in weekly editorial meetings to discuss the content of the webcasts.

Megafone: Amplifying Voices With A Communal Mobile data sheet 2722 Views
Global Regions:
Countries: Algeria Brazil Colombia Spain

Delivering Audio Content to Mobile Audiences

Posted by MelissaUlbricht on Dec 20, 2010

Prabhas Pokharel contributed research and writing to this article.

We turn now from producing video on your mobile to audio to show you different ways that people are delivering content to mobile phones. Sending audio content can help you reach new and increasingly mobile audiences. It can also be a great way to reach semi- or illiterate populations or others for whom written content is not suitable.

There are many channels to deliver audio content to mobiles: calling listeners, providing numbers for them to call, having mobile web or app-accessible radio, or leveraging radios that are included in many mobiles. This post will focus primarily on projects and tools that use phone calls, or the "voice channel," to share content.

There are quite a few projects that disseminate audio content using the voice channel:

Mobile Media: How To Record Quality Video on Your Mobile

Posted by MelissaUlbricht on Dec 13, 2010

Many mobile phones can capture video footage. This has enabled both trained journalists and citizen reporters to more easily capture footage including images that were rarely seen before. The Polk Journalism Award in 2009, for example, was awarded to a video from Iran captured on a mobile phone. Today, more and more journalists are using mobile phones to record video and quickly transfer content to their newsrooms via mobile data connections.

Using mobiles to capture video isn't new news. But there is good news: You don't need a high-quality video camera to do high-quality reporting, be you in the U.S. or elsewhere. Many journalists and citizen reporters today use smartphones to capture video footage. Examples abound. Vancouver journalism students use an iPhone with some additional hardware and software to do all their video editing on the phone. Voices of Africa uses a Nokia N-series smartphone. In his book Mobile Journalism in the Asian Region, Stephen Quinn uses both iPhones and Nokia smartphones. This post will provide some tips and tools on how you can record quality video and audio from your mobile phone.

Make Sure Your Phone is Capable

Phone hardware is constantly improving and getting cheaper. With an older phone, you may consider video enhancement software, which can offer a cheaper way to get better quality video content. For high quality video recording on a mobile, the best phones available today feature 640 x 480 pixels at 30 frames per second. 320 x 240 pixels at 15 frames per second produces acceptable web-quality video.

Lower resolutions will look grainy and pixelated without software enhancement, and video below 15 frames per second will look choppy. On the high quality end, these are some good mobile phones with excellent video cameras:

  • PC Magazine featured these five video-phone models with varying price ranges. The article includes lengthy reviews and a matrix comparison of the phones.
  • For high end phones, take a look at these articles: CNet's top 5 video phones of 2009, Wirefly's top 10 2009 video phones, MSNBC's video phone review with 5 recommendations, the iPhone 3GS, and the Motorola Droid.
  • The GSMArena.com database features 1800 phones with video capabilities, 70 of which are listed on this page. The site allows you to search for cameras based on various criteria and links directly to carriers around the world who are selling these phones.
  • The Nokia N series phones are generally highly recommended for video recording. The N82, N93, and N95 are mentioned often by independent reviewers.

Go Shoot (good) Video

When it comes to shooting video, the major difference between mobiles and mainstream camcorders is that mobile phones have simpler (and smaller) cameras. It is important to understand what makes for good quality video given these limitations. Some suggested tools and tips are listed here.

Coming Together: New Media, Mobiles & Citizen Diplomacy

Posted by anoushrima on Nov 16, 2010

This week, the US Center on Citizen Diplomacy is hosting the U.S. Summit for Global Citizen Diplomacy in Washington, DC. in partnership with over 1,000 NGOs conducting citizen diplomacy activities. MobileActive.org is participating in a roundtable discussion on the Role of New Media in Advancing Citizen Diplomacy. The panel will address both policy recommendations and recommended tools for facilitating the use of new media in citizen diplomacy. A live webcast of selected Summit sessions will be available here beginning Wednesday.

Ping.fm

Posted by StephanieMilbergs on Oct 22, 2010
Ping.fm data sheet 3002 Views
Organization that developed the Tool: 
Main Contact: 
Loic Le Meur
Problem or Need: 

Similar to other applications, Ping allows users to post content simultaneously on multiple sites from anywhere via mobile phones.

Main Contact Email : 
Brief Description: 

Mobile users can use a Ping application to post content via SMS and MMS.  Ping supports iPhone, iPod Touch, WAP and SMS text messaging for US, Canada and Europe.  Seesmic acquired Ping in January 2010.  It is regularly adding social networks to those it already supports.  Some main supported social networks include: Twitter, Facebook, Ning, Delicious and Flickr.  It is free to sign-up for the service.  There have been over 100 web and desktop applications created by third party developers.

Tool Category: 
App resides and runs on a mobile phone
Key Features : 

Ping.fm is a free social networking and micro-blogging web service that enables users to post to multiple social networks simultaneously.

Making an update on Ping.fm pushes the update to a number of different social websites at once. This allows individuals using multiple social networks to update their status only once, without having to update it in all their social media individually. Ping.fm groups services into three categories – status updates, blogs, and micro-blogs – and updates can be sent to each group separately.

 

Main Services: 
Location-Specific Services and GIS
Mobile Social Network/Peer-to-peer
Tool Maturity: 
Currently deployed
Platforms: 
All phones -- SMS
All phones/Mobile Browser
Program/Code Language: 
PHP
Support Forums: 
http://groups.google.com/group/pingfm-developers/?pli=1
http://twitter.com/pingfm
Languages supported: 
English
Is the Tool's Code Available?: 
No
Is an API available to interface with your tool?: 
Yes
Global Regions: 

ShoZu

Posted by StephanieMilbergs on Oct 22, 2010
ShoZu data sheet 3666 Views
Organization that developed the Tool: 
Main Contact: 
Chris Wade
Problem or Need: 

Mobile phone users want to upload content to multiple sites but do not have the time and/or ability to do so.  ShoZu allows content to be shared on multiple sites by clicking one button.  Users can also view friend's content updates through this application.

Main Contact Email : 
Brief Description: 

ShoZu is a provider of mobile social media services that connect mobile consumers with their online social networks, personal blogs, photo storage sites and other Web 2.0 properties from the handset.  The company was founded in 2001 in London and now has offices in San Francisco, France, Spain and Italy.  The company is funded by investors, which include Atlas Venture, Crescendo Ventures, TLcom Capital partners and TTP Ventures.

Tool Category: 
App resides and runs on a mobile phone
Key Features : 

The main sites ShoZu collaborates with are: Flickr, Facebook, Dailymotion, Photobucket, Twitter, MySpace, Friendster, 23, Box, CNN and a few more.  The main kinds of sites the company works with are: photo sharing, online communities, blogging and journalism  Users can choose their mobile phone platforms on ShoZu's website and then purchase the application.

Main Services: 
Mobile Social Network/Peer-to-peer
Display tool in profile: 
Yes
Tool Maturity: 
Currently deployed
Platforms: 
All phones/Mobile Browser
Program/Code Language: 
PHP
Support Forums: 
http://www.shozu.com/resources/portal/support/en/troubleshooting.html
Languages supported: 
English, French, Spanish
Is the Tool's Code Available?: 
Yes
Is an API available to interface with your tool?: 
Yes
Featured?: 
Yes

Beyond the Demographic: How Sourcing Through Texting Connects Journalists and Citizens in Detroit

Posted by MelissaUlbricht on Oct 06, 2010
Beyond the Demographic: How Sourcing Through Texting Connects Journalists and Citizens in Detroit data sheet 3145 Views

If a large truck illegally barrels through a neighborhood and no reporters are around to see it, does it make the story? It does if local residents with mobile phones can text truck sightings to a local public radio station. This is the premise behind a new pilot project called “Sourcing through Texting” from a team at The Takeaway radio program. Sourcing through Texting provides a way to connect citizens with journalists via mobile phones.

The Takeaway is a radio program produced in New York City (a co-production of Public Radio International and public radio station WNYC in collaboration with the BBC World Service, The New York Times, and WGBH Boston) which can be heard live online or on the radio at about 60 stations in “Takeaway cities” across the U.S.

Basic Information
Organization involved in the project?: 
Project goals: 

The goal of "Sourcing Through Texting" is to connect journalists and people in communities where public radio is not typically popular, all through a standard mobile phone.

Brief description of the project: 

"Sourcing through Texting" provides a way to connect citizens with journalists via mobile phones. It allows people to communicate with journalists by sending tips or information via text message in response to story topics or specific questions.

Target audience: 

The target audience for "Sourcing through Texting" are mobile users who do not typically listen to public radio on the air or online.

Detailed Information
Mobile Tools Used: 
Status: 
Ongoing
What worked well? : 

An experimental approach to the development of the project worked well. Such an approach allowed stakeholders to brainstorm, talk, and try out ideas.

What did not work? What were the challenges?: 

Challenges included: the best way to promote the service and the right level of interaction via texting. Adjusting to language and culture is another potential issue, as is cost. The 160-character limit of text messages may prevent users from submitting longer, more complete stories or sources of information. Local relevance is also needed for people to feel engaged.




Digitally Networked Technology in Kenya's 2007-2008 Post-Election Crisis

Posted by MohiniBhavsar on Sep 16, 2010
Digitally Networked Technology in Kenya's 2007-2008 Post-Election Crisis data sheet 2226 Views
Author: 
Joshua Goldstein and Juliana Rotich
Publication Date: 
Sep 2008
Publication Type: 
Report/White paper
Abstract: 

Written largely through the lens of rich nations, scholars have developed theories about how digital technology affects democracy. However, primarily due to a paucity of evidence, these theories have excluded the experience of Sub-Saharan Africa, where meaningful access to digital tools is only beginning to emerge, but where the struggles between failed state and functioning democracy are profound. Using the lens of the 2007–2008 Kenyan presidential election crisis, this case study illustrates how digitally networked technologies, specifically mobile phones and the Internet, were a catalyst to both predatory behavior such as ethnic-based mob violence and to civic behavior such as citizen journalism and human rights campaigns.

The paper concludes with the notion that while digital tools can help promote transparency and keep perpetrators from facing impunity, they can also increase the ease of promoting hate speech and ethnic divisions.


SeenReport and Citizen Journalism in Pakistan

Posted by MelissaUlbricht on Sep 07, 2010

Check out our newest case study on SeenReport, a platform for citizen journalism in Pakistan.

Over 10,000 citizen reports relating to widespread flooding in Pakistan have been submitted across the spectrum of organizations using the SeenReport platform. The service allows anyone to create a profile and submit text, photos, and videos from a mobile phone for immediate publication on the Web.

The case study is part of the Mobile Media Toolkit that will include many other case studies, how-to guides, resources, and tools on how use mobile phones for reporting, content delivery, and citizen participation, to be puplished this Fall.

SeenReport and Citizen Journalism in Pakistan data sheet 2699 Views
Countries: Pakistan

If You Build It, They Will Come: SeenReport and Mobile Citizen Journalism in Pakistan

Posted by MelissaUlbricht on Sep 01, 2010
If You Build It, They Will Come: SeenReport and Mobile Citizen Journalism in Pakistan data sheet 4251 Views

The devastating floods in Pakistan have been covered by trained reporters and mainstream media outlets around the world. Citizens, often on the front lines of the flood, have also been contributing thousands of reports through mobile phones, in part enabled by the citizen journalism service SeenReport.

SeenReport (from “see ‘n report”) is a citizen journalism service through which users can submit photos, videos, and text accounts of news as it is happening via SMS, MMS, or e-mail. SeenReport won a 2010 mBillionth award, a first-ever contest which recognizes mobile content in South Asia. A YouTube video explains more about the service.

The SeenReport platform is designed to augment stories on online news sites. The platform has been purchased and customized by other media organizations in Pakistan, which helps to both promote citizen journalism in the country and to create a revenue stream for SeenReport.

Basic Information
Project goals: 

The SeenReport platform is designed to augment stories on online news sites. The platform has been purchased and customized by media organizations in Pakistan, which helps to both promote citizen journalism in the country and to create a revenue stream for SeenReport.

Brief description of the project: 

SeenReport is a citizen journalism service through which mobile users can submit photos, videos, and text accounts of news as it is happening via SMS, MMS, or e-mail.

Target audience: 

The target audience is any individual in Pakistan with a mobile phone who wishes to submit news content for broader dissemination.

Detailed Information
Status: 
Ongoing
What worked well? : 

SeenReport is highly customizable, which allows purchasers to adapt the service to their unique needs. It has received 500,000 reports across the spectrum of adopters.

What did not work? What were the challenges?: 

Funding is a challenge, though the monthly recurring license fee model for adopters is a significant source of revenue. At launch, there were technical issues because the initial response was beyond expectation. The SeenReport group had to scale the technology, rebuild it, and roll out additional features.


Grocott's Mail: A Local Newspaper Embraces Mobile Phones

Posted by AnneryanHeatwole on Jul 14, 2010

[Updated with images] In Grahamstown, South Africa, getting and sharing news is a mobile experience. Grocott’s Mail, a local paper, incorporates mobile phones into many aspects of its news service – from disseminating headlines via SMS, to encouraging readers to text in their opinions, to a Knight Challenge-winning citizen journalist training program.

Grocott's Mail: A Local Newspaper Embraces Mobile Phones data sheet 4382 Views
Countries: South Africa

Camera Phone Images, Videos, Live Streaming: A Contemporary Visual Trend

Posted by MohiniBhavsar on Jul 09, 2010
Camera Phone Images, Videos, Live Streaming: A Contemporary Visual Trend data sheet 2881 Views
Author: 
Gaby David
Publication Date: 
Mar 2010
Publication Type: 
Journal article
Abstract: 

Writing for a new media review is like writing history as events unfold. In a short time, this article will be out of date and perhaps no more than a few personal 2.0 snapshots taken of a slice of our lives circa 2009. Nevertheless, it is useful to draw a clear picture of how this medium is being used today, to define some of its emerging social properties, and to document and pay closer attention to its influence on our daily experiences and self-mediations. By self-mediations I refer to how each one of us decides his or her digital imprint: what we post online, whether they are videos, photographs, CVs, and the like. Due to the enormous quantity of content produced by users – now usually called prosumers – we should pay close attention to these
doings.

My focus will be on how camera phones affect how news is created and shared, reminding us of how closely the concept of ‘newsworthiness’ is linked to immediacy. Then I will briefly compare the camera phone video experience to the cinematic experience and discuss how film narrative and conventions have affected camera use for better or for worse. Finally, I will pose some open questions that touch on the academic and social value of the camera phone images, and on how contextualising them remains a crucial ingredient in all analysis. I will conclude by considering the visual impact that this handheld object is having on our lives and relationships.


Have Your Say with CGNet Swara - Tribal Citizen Media in India. A New Case Study

Posted by PrabhasPokharel on Jul 09, 2010

We have another new case study up where we report on an innovative audio-based citizen journalism project in Chhattisgarh, India. Tribal citizen journalists have been reporting news in their own languages through a new service called CGNet Swara. CGNet stands for Chhattisgarh Net). The service allows citizen journalists to call in and record news in one of four local languages. The news that has been produced has been picked up in India's mainstream media, and some reports have led to concrete action: in one case, teachers whose salaries hadn't been paid for months were paid after a news report elicited a calling campaign from listeners. We've previously mentioned the project in a short blog post. This much more extensive case study is a part of some work we have been doing on citizen media projects using audio, radio, and mobile

Have Your Say with CGNet Swara - Tribal Citizen Media in India. A New Case Study data sheet 2956 Views
Countries: India

CGNet Swara

Posted by PrabhasPokharel on Jul 08, 2010
CGNet Swara data sheet 4917 Views

The Swara System Flowchart (Bill Thies)CGNet Swara is a new audio-based citizen journalism service in Chhattisgarh, India. Citizen journalists can call a phone number to record news, and listeners can call in to hear news recorded by citizens around them. When citizen journalists call, they simply press 1 to record news and record some audio onto the system. Listeners can call the same number, press 2, and hear the last three items that the moderators have selected to be published on to the service.

The moderators receive requests via email when a citizen journalist posts content, after which they verify the report (sometimes adding notice that a report isn't verified, sometimes investigating more, on a case-by-case basis), edit the recording, and publish it. There are currently three moderators, all  professionally trained journalists.

Basic Information
Organization involved in the project?: 
Project goals: 

The state of Chhattisgarh was founded in 2000 and has a large population of indigenous tribal people. Illiteracy is high in the state, and the tribal languages spoken by the population provide for few mediums for expression. In Kudukh and Gondi, two of the languages of the population CGNet Swara serves (spoken by an estimated 4 million people), project implementers could not find any source of news that existed before Swara. The tribal populations also speak Chattisgarhi and Hindi, but most sources of news available in those languages are largely irrelevant and not local in nature. Additionally, there isn't much presence of community radio in the region. Community radio licenses are difficult to obtain in India, especially in Chhattisgarh, where there is significant activity from the Naxalite Maoist insurgency and licensing is even more restricted.

CGNet Swara has two main goals: to provide a news channel for tribal people in the state, and to allow tribal populations a form of expression in their own languages. Because of high illiteracy rates and a strong oral tradition in the region, CGNet Swara focused on audio as the preferred channel. As a secondary goal, the project would also like to provide a venue for those interested in the local affairs of Chhattisgarh to be able to listen to the news produced with the help of local citizens.

Brief description of the project: 

CGnet Swara created a citizen journalism channels that allows citizen journalists and interested parties to call a phone number to record or listen to news content. The project trained 29 individuals in Chhattisgarh in the basics of citizen journalism, and instructed them how to record news on the audio system. The news that these and other individuals record onto the citizen journalism platform is then edited, and made available for callers to listen to. All news items are also uploaded to the web, and some content is highlighted in an online email list.

Target audience: 

The primary target audience is the tribal people of Chhattisgarh. They speak one of four languages: Gondi, Chattisgarhi, Kudukh, and Hindi. The languages and the population served have a strong oral rather than written tradition. There is no other news media in two of the languages, Kudukh and Gondi, that the project implementers could identify. The population in the region has high levels of illiteracy, and low levels of political representation. The anti-government Naxalite-Maoist insurgency is also active in the area.

The secondary target audience is people around the world with an interest in local Chhattisgarh affairs. This target audience is mainly meant to receive the news that is collected by local reporters in Chhattisgarh.

Detailed Information
Mobile Tools Used: 
Length of Project (in months) : 
5
Status: 
Ongoing
What worked well? : 

The audio news service is clearly meeting a need that is reflected in the call volume received. Unlike many audio-based content dissemination or reporting projects, CGNet Swara doesn't provide a toll free number for reporters or listeners to call or a free call-back function. Both listeners and reporters have had to pay to get and post content. In fact, most callers have paid long distance fees in the first five months of the system (about twice that of local calling fees, project lead Choudhary estimates) because the server for Swara is located in Bangalore in another state.

 

Choudhary estimates that calling costs could be up to one-half of daily spending for some callers (callers report paying 5-10 rupees per call, and the government of India estimates 77% of Indians spend less than Rs. 20 per day; tribal populations are among the poorest in India). The fact that so many calls have come through means that Swara is meeting a need that both tribal citizen journalists and listeners felt. Choudhary also stressed that the majority of the reports come from reporters that had not been trained by Swara, and were reporting on their own after finding out via word of mouth.

 

The second is the impact that some of the stories have had on the life of the tribal journalists. Many messages are sent to an email list with journalists, activists, and other with an interest in the Chattisgarh region. In one specific case, this led to concrete action. In response to a report about school workers in the Dantewada district who hadn't been paid for more than a year, the CGNet moderators posted a message to the email list that included the number of the responsible government authority to call. After the authority was flooded with calls, all the school workers were paid in a week's time.

 

Another example included a first-hand report of police brutality in the region. Bill Thies, the original Audio Wiki developer who has been involved with the project, told Stanford students in a question and answer session that "the mainstream media picked up the story, and probably would have anyways," but that the first-hand report provided an interesting perspective from those directly affected by the brutalities, very recently after they happened.

 

The third is how well the service seems to fit the oral tradition of the populations it is serving. When Choudhary described the journalism training, he mentioned teaching participants how to record an audio clip to tell a story in 2 minutes. He told me, however, that much of that training had been unnecessary. The tribal journalists, having been surrounded by a tradition of oral storytelling, have an intuitive sense for recording short clips that tell a story. Choudhary, a former BBC journalist, said some of the recorded stories were better than stories he has recorded. The citizen journalists who have started using the system without training are also posting high-quality content.

What did not work? What were the challenges?: 

The foremost challenge is political. CGNet Swara operates in a region with political unrest. The audio news service lets anyone record and listen to news content which authorities could consider developing a 'loose cannon,' Choudhary worried.

In India, the only FM radio station allowed to broadcast news and current affairs is All India Radio, and community radio licenses are difficult to obtain, especially in Chhattisgarh. In many ways, the CGNet Swara system sidesteps these political hurdles by creating an audio service that so far has escaped regulation.

That is not to say that regulations will not change. A more political attempt to broadcast audio news over mobiles in Zimbabwe resulted in the mobile service provider shutting down several of the SIM cards for the service, fearing retribution from government. A similar fate could await here. In fact, Swara's servers have been shut down twice by their hosts without any explanation. IPSnews puts the issue well: "longevity remains challenged by the political nature of the area CGNet Swara serves, where police and administrative officials have the powers to shut down any operation perceived as "helping" the Naxal movement."

There are some technical challenges entangled with the political challenges as well. Technology that bridges PSTN (Public Switch Telephone Network) with VoIP (Voice Over Internet Protocol) is illegal in India, and VoIP numbers are tough to obtain. As a result, CGNet Swara had to sometimes operate over analog telephone lines. Analog telephone lines support fewer concurrent calls, have lower voice quality, and are less reliable.

In addition, the software that Swara is using doesn't allow for identification of the phone numbers that are calling in. This means that the moderators cannot see who is calling in to record and listen to news (from where), and modify their system accordingly. While Choudhary feels this lack of identification enhances security, mobile operators already have much of the information available to them.

 

This relates to another challenge: the security of reporters and listeners. Because Swara users are making phone calls from their mobile phones, mobile network operators have a record of exactly who is calling into the system. This could theoretically enable authorities to harass individuals who make use of the system if they end up taking an unfavorable stance against the system.

Another potential challenge is effective moderation of the recordings. As usage grows and more reports are called in, moderation will become more expensive and time-consuming. Choudhary notes that now when the reports come in, every report is either verified through examination (or labeled as unverified, on a case by case basis). Each audio clip is also edited for sound and clarity. As the service scale, more moderation will be required.

Finally, the project faces a challenge in soliciting content from the marginalized languages Kudukh, Gondi, and Chhatisgarhi. Half of the content that has been reported to the system is in Hindi, the least marginalized of the languages. Choudhary said the team was keen to receive messages especially in Kudukh and Gondi, but reaching areas when only those languages are spoken will require innovative ways of advertising, like partnering with cultural song and dance troupes. The Swara team has not done so yet.

 


Kenya Connected: Mobile Technology is Linking Journalists to Local Sources

Posted by camillakarlsen on Jun 28, 2010
Kenya Connected: Mobile Technology is Linking Journalists to Local Sources data sheet 2376 Views
Author: 
Camilla Karlsen
Publication Date: 
Jun 2010
Publication Type: 
Report/White paper
Abstract: 

This study explores how news journalists' working conditions are changing in an African developing country due to the growth in information communication technologies (ICTs). The special focus is set on news journalists' use of mobile technology because the rate of mobile penetration in to Africa is so significant these years that the region is actually driving the mobile market’s growth worldwide with a teledensity of over 50%. Although mobile technology has been in the Africa continent for almost two decades it is only within the last two to five years that people have made regular use of these technologies due to recent improvements in accessibility and cost-efficiency.

Interviews with several Kenyan news journalists and other media actors conducted in January and February 2010 were used as the prime empirical data in the study. Thus, to the extent that mobile technology has an effect on the journalistic working process, the following problem statement and research questions served as a guide for this study and were answered in the analysis that drew upon the theoretical framework of journalistic working processes, gatekeeping theory, disruptive technologies, and ICT for development (ICT4D):

•    PS: How do Kenyan news journalists use mobile phones in their work?
•    RQ1: In which ways does mobile technology affect the journalistic working process?
•    RQ2: How does mobile technology affect public interaction with the news media?

The findings suggest that Kenyan news journalists use mobile technology in several ways in their work: they set up interview appointments by calling their sources; they conduct telephone interviews; they record interviews using the mobile phone’s microphone which is particularly useful in conflict-sensitive reporting; they send Internet links to their sources whom can read the online news from their mobile phone’s browser. The consequences of journalists’ use of mobile phones are, for instance, that in the past two to five years mobile technology has linked journalists with sources from Kenya's remote areas and enabled the news media to publish reliable stories which would have been difficult to verify a few years ago. Also, the Kenyan public has gained easy access to the news media, for example by participating in radio call-in shows and the information they provide is sometimes researched by journalists and turned into news stories. The traditional gatekeeper role of the press has changed to fact controller, and it is likely that the public's knowledge contribution can help to promote democracy in the country.


How to Record Audio on a Mobile Phone

Posted by MelissaUlbricht on Jun 21, 2010

We are very interested in the role of mobile phones in citizen media, including how mobile phones can function as a portable newsroom or radio studio. To that end, our latest how-to guide, Mobile Audio Recording in the Field (and how to get a clear sound on the streets), walks you through the process of recording audio content on your mobile phone, whether you are recording from a studio, your home, or in the field.

This how-to is part of the Mobile Media Toolkit, which includes many other case studies, how-to guides, resources, and tools to use mobile phones for reporting, content delivery, and citizen participation.

The how-to provides:

The Mobile Phone and the Public Sphere

Posted by PrabhasPokharel on Jun 15, 2010
The Mobile Phone and the Public Sphere data sheet 4413 Views
Author: 
Janey Gordon
Publication Date: 
Jun 2009
Publication Type: 
Journal article
Abstract: 

This article seeks to explore the influence of the mobile phone on the public sphere, in particular with regard to its effect on news agendas, gatekeepers and primary definers. Using the examples of the Chinese SARS outbreak (2003), the south-east Asian tsunami (December 2004), and the London bombings (July 2005), the author questions the extent to which the mobile phone is challenging conventional and official sources of information.

At times of national and personal calamity, mobile phone is used to document and report events from eyewitnesses and those closely involved. Using multimedia messages (MMS) or text messages (SMS) to communities of friends and families, as well as audio phone calls, mobile phone users may precede and scoop official sources and thwart censorship and news blackouts. They can also provide valuable evidence of what actually occurred. Users are able to take pictures and short films and transmit these rapidly to others along with reports of what is happening where they are; they are also able to access other media broadcasts and the internet. They are what have become known as `citizen journalists'.

The evidence suggests that mobile phone usage is contributing to the public sphere and in some instances is circumventing official repression or inadequate information. There is also an indication that the `mobcam' is capturing images that would otherwise be lost. However, the mainstream media has been quick to take advantage of this citizen journalism and mediate it within its own parameters.