SMS in Action is an interactive crowdmap that allows users to submit and search for SMS-based systems that aim (or claim) to have a social impact. The map can be filtered by categories including Agriculture, Health, Emergency/Disaster Services, Banking, Economic Development, Information and Media, Education, and Governance with many of these categories dividing into further subcategories. Reports may also be filtered by report date.
Corresponding markers on the map can be clicked giving the user the option to zoom in/out or get more information. While clearly still in its early stages, the map has a lot to offer. A quick search for disease programs under medical/health returned over a dozen hits across the map. Additionally, users may subscribe to receive location-specific email alerts whenever a report is posted within 20 miles of a designated area.
[Updated with audio recording: If you'd like to hear this Mobile Minute in audio form, check out this podcast recorded by Ashiyan Rahmani-Shirazi @ashiyan]
Today's Mobile Minute brings you coverage on Egypt's ruling against former president Mubarak for cutting Internet and mobile services, the rise of online phone calls, the operating system with the most data downloads, an effort to crowdsource citizen reports from the upcoming Turkish elections, and a look at mobile web content and access in East Africa.
Former Egyptian president Hosni Mubarak has been fined $34 million by an Egyptian court for cutting access to Internet and mobile phone networks during protests earlier this year. Other Egyptian officials (former interior minister Habib al-Adly and former prime minister Ahmed Nazif) were fined as well, for a total of $90 million in fines among the three former leaders.
A new report from the Pew Research Center reveals that online phone calls are becoming much more common. The center reports that 5% of Internet users go online to make a phone call each day, and 24% of adult American Internet users have used the Internet to make a phone call.
Curious about which operating system users download the most data? Wonder no more – Android owners use roughly 582 MB of data each month, compared to Apple users who came next with 492 MB of data. The information, compiled by Nielsen, also found that although Android users use more data, iPhone owners downloaded more apps.
Turkey's elections are coming up on June 12th, and students at the Istanbul Bilgi University have launched a crowd-sourcing website in order to report on the election. Called CrowdMap, the site maps reports from SMS, email, Twitter, and other Internet sources to provide instant updates about the election outside of the mainstream media.
Mobile Governance: Empowering Citizens to Enhance Democratic Processes data sheet 1868 Views
Author:
Poblet, Marta
Publication Date:
Sep 2010
Publication Type:
Report/White paper
Abstract:
This paper offers an overview of the emerging domain of mobile governance as an offspring of the broader landscape of e-governance. Mobile governance initiatives have been deployed everywhere in parallel to the development of crowdsourced, open source software applications that facilitate the collection, aggregation, and dissemination of both information and data coming from different sources: citizens, organizations, public bodies, etc. Ultimately, mobile governance can be seen as a tool to promote the rule of law from a decentralized, distributed, and bottom-up perspective.
The radio station WNYC is creating on-air and online stories from two things very familiar to people in the Northeastern United States: mobile phones and snow. A snowstorm over the holidays was the heaviest December snowfall in six decades and dumped up to 20 inches in many parts of New York City. The story quickly became one of snow removal and how the city was not removing the snow as quickly as people had hoped.
Jim Colgan and the WNYC newsroom wanted to get a sense of what was happening on the streets. Problem was, there was no good or easy way to do this. The station couldn’t rely on the city for real-time information, and reporters couldn’t get to many of the areas. The answer was to have the listeners share their own reports and stories, via mobile phone.
Editor’s Note: In this article, guest contributor Paul Currion looks at the potential for crowdsourcing data during large-scale humanitarian emergencies, as part of our "Deconstructing Mobile" series. Paul is an aid worker who has been working on the use of ICTs in large-scale emergencies for the last 10 years. He asks whether crowdsourcing adds significant value to responding to humanitarian emergencies, arguing that merely increasing the quantity of information in the wake of a large-scale emergency may be counterproductive. Instead, the humanitarian community needs clearly defined information that can help in making critical decisions in mounting their programmes in order to save lives and restore livelihoods. By taking a close look at the data collected via Ushahidi in the wake of the Haiti earthquake, he concludes that crowdsourced data from affected communities may not be useful for supporting the response to a large-scale disaster.
1. The Rise of Crowdsourcing in Emergencies
Ushahidi, the software platform for mapping incidents submitted by the crowd via SMS, email, Twitter or the web, has generated so many column inches of news coverage that the average person could be mistaken for thinking that it now plays a central role in coordinating crisis responses around the globe. At least this is what some articles say, such as Technology Review's profile of David Kobia, Director of Technology Development for Ushahidi. For most people, both inside and outside the sector, who lack the expertise to dig any deeper, column inches translate into credibility. If everybody's talking about Ushahidi, it must be doing a great job – right?
Maybe.
Ushahidi is the result of three important trends:
Increased availability and utility of spatial data;
Rapid growth of communication infrastructure, particularly mobile telephony; and
Convergence of networks based on that infrastructure on Internet access.
Given those trends, projects like Ushahidi may be inevitable rather than unexpected, but inevitability doesn't give us any indication of how effective these projects are. Big claims are made about the way in which crowdsourcing is changing the way in which business is done in other sectors, and now attention has turned to the humanitarian sector. John Della Volpe's short article in the Huffington Post is an example of such claims:
"If a handful of social entrepreneurs from Kenya could create an open-source "social mapping" platform that successfully tracks and sheds light on violence in Kenya, earthquake response in Chile and Haiti, and the oil spill in the Gulf -- what else can we use it for?"
The key word in that sentence is “successfully”. There isn’t any evidence that Ushahidi “successfully” carried out these functions in these situations; only that an instance of the Ushahidi platform was set up. This is an extremely low bar to clear to achieve “success”, like claiming that a new business was successful because it had set up a website. There has lately been an unfounded belief that the transformative effects of the latest technology are positively inevitable and inevitably positive, simply by virtue of this technology’s existence.
2. What does Successful Crowdsourcing Look Like?
To be fair, it's hard to know what would constitute “success” for crowdsourcing in emergencies. In the case of Ushahidi, we could look at how many reports are posted on any given instance – but that record is disappointing, and the number of submissions for each Ushahidi instance is exceedingly small in comparison to the size of the affected population – including Haiti, where Ushahidi received the most public praise for its contribution.
In any case, the number of reports posted is not in itself a useful measure of impact, since those reports might consist of recycled UN situation reports and links to the Washington Post's “Your Earthquake Photos” feature. What we need to know is whether the service had a significant positive impact in helping communities affected by disaster. This is difficult to measure, even for experienced aid agencies whose work provides direct help. Perhaps the best we can do is ask a simple question: if the system worked exactly as promised, what added value would it deliver?
Digitally Networked Technology in Kenya's 2007-2008 Post-Election Crisis data sheet 2257 Views
Author:
Joshua Goldstein and Juliana Rotich
Publication Date:
Sep 2008
Publication Type:
Report/White paper
Abstract:
Written largely through the lens of rich nations, scholars have developed theories about how digital technology affects democracy. However, primarily due to a paucity of evidence, these theories have excluded the experience of Sub-Saharan Africa, where meaningful access to digital tools is only beginning to emerge, but where the struggles between failed state and functioning democracy are profound. Using the lens of the 2007–2008 Kenyan presidential election crisis, this case study illustrates how digitally networked technologies, specifically mobile phones and the Internet, were a catalyst to both predatory behavior such as ethnic-based mob violence and to civic behavior such as citizen journalism and human rights campaigns.
The paper concludes with the notion that while digital tools can help promote transparency and keep perpetrators from facing impunity, they can also increase the ease of promoting hate speech and ethnic divisions.
Crowdsourcing Critical Success Factor Model data sheet 3048 Views
Author:
Ankit Sharma
Publication Date:
Jan 2010
Publication Type:
Report/White paper
Abstract:
Crowdsourcing, simply referring to the act of outsourcing a task to the crowd, is one of the most important trends revolutionizing the internet and the mobile market at present. This paper is an attempt to understand the dynamic and innovative discipline of crowdsourcing by developing a critical success factor model for it. The critical success factor model is based on the case study analysis of the mobile phone based crowdsourcing initiatives in Africa and the available literature on outsourcing, crowdsourcing and technology adoption. The model is used to analyze and hint at some of the critical attributes of a successful crowdsourcing initiative focused on socio-economic development of societies. The broader aim of the paper is to provide academicians, social entrepreneurs, policy makers and other practitioners with a set of recommended actions and an overview of the important considerations to be kept in mind while implementing a crowdsourcing initiative.
Mapping incidences via SMS has been in the news lately. From the swine flu to requests for assistance to election data, visualization of data submitted and collected with mobile phones and via other channels is a hot topic. We asked our special contributor, Melissa Loudon to compare two platforms: Ushahidi and Managing News. While different, both offer powerful capabilities for mapping reports, news of incidences, and SMS-submitted data.
In this "How-To," we describe the installation process, SMS integration, and the mapping functionality of both platforms. If you have deployed either one of the platforms or have others to add for future reviews, please leave a comment! The full "How-To" article can be found here.
We will be blogging and twittering this week from a workshop we are co-hosting on Innovations in Mobile Data Collection for Social Action in Amman, Jordan.
Co-hosted by UNICEF’s country office in Iraq, UNICEF Innovation, and MobileActive.org, this three-day gathering is bringing invited experts from around the world together to explore some of the key issues related to using mobiles for data collection and analysis of some of the toughest social issues.
Why are we hosting this event?
With the ubiquity of mobile technology, data collection and monitoring of key indicators from the ground up by affected populations is now possible. Mobile technology in the hands of people can now be more than a person-to-person communication medium but can be used for capturing, classifying and transmitting image, audio, location and other data, interactively or autonomously.
Briefing: Twitter against Tyrants - New Media in Authoritarian Regimes data sheet 2544 Views
Author:
Transcript of a briefing. Witnesses: Daniel Calingaert, Nathan Freitas, Evgeny Morozov, Chris Spence, Chiyu Zhou
Publication Date:
Oct 2009
Publication Type:
Other
Abstract:
The Helsinki Commission is an organization monitoring the implementation of the Helsinki Accords, the Helsinki Final Act across 56 participating states. The Commission monitors freedom of media. This briefing considers the ways in which new media and Internet communication technologies affect the balance of power between human rights activists and authoritarian governments. Panelists focus on new media’s role in protests and elections, the ways in which it empowers civil society activists, and the darker side: how dictators use new technology to control and repress their citizens.
Epidemiologists and ecologists often collect data in the field and, on returning to their laboratory, enter their data into a database for further analysis. The recent introduction of mobile phones that utilise the open source Android operating system, and which include (among other features) both GPS and Google Maps, provide new opportunities for developing mobile phone applications, which in conjunction with web applications, allow two-way communication between field workers and their project databases.
Data collected by multiple field workers can be submitted by phone, together with GPS data, to a common web database and can be displayed and analysed, along with previously collected data, using Google Maps (or Google Earth). Similarly, data from the web database can be requested and displayed on the mobile phone, again using Google Maps.
Tool Category:
App resides and runs on a server
Key Features :
GPS and Google Maps data plotting
Easy to share data with multiple researchers
Main Services:
Voting, Data Collection, Surveys, and Polling
Tool Maturity:
Currently deployed
Release Date:
2009-09
Platforms:
Android
Current Version:
1
Program/Code Language:
Java/Android
Javascript
PHP
Organizations Using the Tool:
Imperial College London
Languages supported:
English
Handsets/devices supported:
Android devices
Reviews/Evaluations:
TreeHugger.com http://www.treehugger.com/files/2009/09/epicollect-app-for-android-puts-laboratories-on-phones-your-phone.php
EpiCollect Research Paper http://www.plosone.org/article/info:doi%2F10.1371%2Fjournal.pone.0006968
Finding the time for volunteering can be difficult. Many volunteer organizations require training and lengthy time commitments; those who want to volunteer may not be able to dedicate the large chunks of time needed for traditional volunteer opportunities.
The Extraordinaries delivers micro-volunteer opportunities to mobile phones and web browsers that can be done on-demand and on-the-spot. Available as an iPhone application, The Extraordinaries enables organizations to connect with their supporters through these micro-volunteer opportunities, strengthening relationships and leveraging crowds for varied work such as image tagging, translation and research.
: In this article, guest contributor Paul Currion looks at the potential for crowdsourcing data during large-scale humanitarian emergencies, as part of our 
