flood

SeenReport and Citizen Journalism in Pakistan

Posted by MelissaUlbricht on Sep 07, 2010

Check out our newest case study on SeenReport, a platform for citizen journalism in Pakistan.

Over 10,000 citizen reports relating to widespread flooding in Pakistan have been submitted across the spectrum of organizations using the SeenReport platform. The service allows anyone to create a profile and submit text, photos, and videos from a mobile phone for immediate publication on the Web.

The case study is part of the Mobile Media Toolkit that will include many other case studies, how-to guides, resources, and tools on how use mobile phones for reporting, content delivery, and citizen participation, to be puplished this Fall.

SeenReport and Citizen Journalism in Pakistan data sheet 2899 Views
Countries: Pakistan

If You Build It, They Will Come: SeenReport and Mobile Citizen Journalism in Pakistan

Posted by MelissaUlbricht on Sep 01, 2010
If You Build It, They Will Come: SeenReport and Mobile Citizen Journalism in Pakistan data sheet 4448 Views

The devastating floods in Pakistan have been covered by trained reporters and mainstream media outlets around the world. Citizens, often on the front lines of the flood, have also been contributing thousands of reports through mobile phones, in part enabled by the citizen journalism service SeenReport.

SeenReport (from “see ‘n report”) is a citizen journalism service through which users can submit photos, videos, and text accounts of news as it is happening via SMS, MMS, or e-mail. SeenReport won a 2010 mBillionth award, a first-ever contest which recognizes mobile content in South Asia. A YouTube video explains more about the service.

The SeenReport platform is designed to augment stories on online news sites. The platform has been purchased and customized by other media organizations in Pakistan, which helps to both promote citizen journalism in the country and to create a revenue stream for SeenReport.

Basic Information
Organization involved in the project?: 
Project goals: 

The SeenReport platform is designed to augment stories on online news sites. The platform has been purchased and customized by media organizations in Pakistan, which helps to both promote citizen journalism in the country and to create a revenue stream for SeenReport.

Brief description of the project: 

SeenReport is a citizen journalism service through which mobile users can submit photos, videos, and text accounts of news as it is happening via SMS, MMS, or e-mail.

Target audience: 

The target audience is any individual in Pakistan with a mobile phone who wishes to submit news content for broader dissemination.

Detailed Information
Status: 
Ongoing
What worked well? : 

SeenReport is highly customizable, which allows purchasers to adapt the service to their unique needs. It has received 500,000 reports across the spectrum of adopters.

What did not work? What were the challenges?: 

Funding is a challenge, though the monthly recurring license fee model for adopters is a significant source of revenue. At launch, there were technical issues because the initial response was beyond expectation. The SeenReport group had to scale the technology, rebuild it, and roll out additional features.