MobileActive.org

Mobile telephony has diffused more rapidly than any Indian technology in recent memory, yet systematic studies of its impact are rare, focusing on technological rather than social change. We employ network surveys of separate groups of Kerala residents in 2002 and again in 2007 to examine recent shifts in mobile usage patterns and social relationships.

Results show (1) near saturation of mobiles among both the professionals and nonprofessionals sampled, (2) a decrease in the number of social linkages across tie types and physical locations, and (3) a shift towards friends and family but away from work relationships in the core networks of Malayalis.

We interpret these findings as support for the bounded solidarity thesis of remote communication that emphasizes social insulation and network closure as mobiles shield individuals from their wider surroundings.

 

Service providers periodically publish different tariff offers with the objective of both customer acquisition and customer retention. Transparency in the provision of telecommunication services and tariff offers has always been and continues to be of prime concern to the Authority. TRAI has in the past taken several steps to enhance transparency in tariff offers.

The Authority, however, is receiving several complaints and representations from consumers and their representatives seeking further effective transparency measures. In view of the increased competition as well as the spread of telecom activity to rural areas, the relevance of having a more transparent regime for tariff offerings cannot be overemphasised.  At the same time, service providers and their associations have also raised certain concerns. This consultation paper brings out various issues that have a bearing on telecom tariff offers.

This paper aims to explore the use and impact of mobile telephony on the performance of companies in developing countries through a nationwide survey comprised of thousands of enterprises representing a true sample of the business sector in Palestine. This paper complements studies that make the linkage between mobile communications and economic activities at micro or enterprise level. It analyses the adoption patterns and rational behind these patterns as revealed by the business owners and managers of Palestinian enterprises.Porter’s value chain is used as a framework to assess the impact of mobile telephony in work processes.

The survey covered thousands of enterprises of all sizes and economic activities,selected to embody a representative sample of the Palestinian business sector. It further explores the views of the owners and managers of these enterprises regarding the use of ICTs.The study reveals that mobile phones have meaningfully enhanced internal processes and the overall value chain. Most notably, mobile phones were effective in bridging the information and connectivity gap businesses in developing countries ordinarily suffer.

The study has also found that small and micro enterprises gain from the use of mobiles the same as what large enterprises do, especially in mainstream operations like marketing and sales, information flow, and provision of customer services. This is happening at the time when there is a huge difference in resources between the two categories of enterprises. The study came to conclude that mobile benefits are not favoring one business sector from the other, in the sense that all business sectors are capable of tailoring mobile phone services to suit their needs

Population growth, economic development and ineffective development policies place the Philippine environment and its natural resources and biodiversity under serious risk. Increased levels of air and water pollution in urban areas, deforestation, soil erosion, coral reef degradation as well as increasing pollution of coastal mangrove swamps important for breeding fish, are some of the threats mentioned by the Philippines Environment Monitor 2004. The situation is made worse by ineffective environmental laws and policies, rapid urbanization, expansion of resource-based markets and the growing apathy of its populace to environmental safeguarding. Environmental degradation is a common global problem, but strategies to halt it must be contextually specific if they are to be effective.

This paper explores how the telecommunications sector, and in particular mobile telephony, offers tools that may be used successfully for environmental action in the Philippines. Our research has indicated the ubiquity of mobile phones in the Philippines; they are convenient, relatively inexpensive, easy to acquire, and can send and receive text messages. For these reasons, using the SMS technology is an ideal and accessible way for the public to take action as well as increase their awareness of environmental issues.

This study analyses the cost of a low-volume basket of mobile services across a sample of Latin American countries, and contrasts these results with standard income and poverty indicators. The main goal is to establish how affordable mobile services are for the poor.

Three general findings emerge. First, the poor generally pay a cost premium for using prepaid subscriptions that allow better expenditure control, though in many cases this premium is much lower than expected.

Second, affordability is an important predictor of mobile penetration. Overall, while affordable handsets and the callingparty-pays system allow a significant number of low-income Latin Americans to become mobile subscribers, the results reveal that the current tariff structure has an inhibiting effect on service consumption by the poor.

Third, since affordability is the most significant barrier to extending the reach of mobile services, as well as the range of services used by the poor, priority should be placed on policies aimed at reducing tariffs and stimulating the introduction of commercial innovations for low-income groups.

The GMSA reports that the mobile subscriptions worldwide is at 3 billion (2008) with 270 million subscriptions in Africa at the end of 2007. This policy paper considers the challenges faced by public policy makers in understanding the true number of individuals with mobile access.  There are many reasons why customers might have more than one phone, phone number or SIM card, which results in the double-counting of customers. As a result, it is difficult to assume that the number telephone numbers or SIM cards translates into individual customers. The author discusses the issue of ambiguity in the estimates of mobile teledensity as an indicator for the MDGs and the subsequent challenge for public policy makers in interpreting the large numbers and how they reflect the reality of their countries, cities, towns and villages. Case studies in Bulgaria and South Africa are presented.

 

The growing importance of mobile telephony for users at the bottom of the pyramid is reflected in the high proportion of their incomes devoted to this service. Evidence from communities in the developing world, where low-income users have developed strategies to minimize costs while continuing to benefit from access to communication, has opened new lines of research. Based on a survey of 1,000 mobile telephony users carried out in 2007, the present study assesses the strategies practiced by mobile users in two metropolitan areas of Mexico.

The results show that the main short-term strategies to minimize the costs of mobile telephony are 1) using the phone only to receive calls, and 2) the use of SMS. In both cases, the main determinant of whether users at the bottom of the pyramid use cost-reduction strategies is their low economic status.

Informational challenges—absence, uncertainty, asymmetry—shape the working of markets and commerce in many developing countries. For developing country micro-enterprises, which form the bulk of all enterprises worldwide, these challenges shape the characteristics of their supply chains. They reduce the chances that business and trade will emerge. They keep supply chains localized and intermediated. They make trade within those supply chains slow, costly, and risky.

Mobile telephony may provide an opportunity to address the informational challenges and, hence, to alter the characteristics of trade within micro-enterprise supply chains. However, mobile telephony has only recently penetrated.

This paper, therefore, presents one of the first case studies of the impact of mobile telephony on the numerically-dominant form of enterprise, based around a case study of the cloth-weaving sector in Nigeria. It finds that there are ways in which costs and risks are being reduced and time is saved, often by substitution of journeys.

But it also finds a continuing need for journeys and physical meetings due to issues of trust, design, intensity, physical inspection and exchange, and interaction complexity. As a result, there are few signs of the de-localization or disintermediation predicted by some commentators. An economizing effect of mobile phones on supply chain processes may therefore co-exist with the entrenchment of supply chain structures and a growing “competitive divide” between those with and without access to mobile telephony.

Mobile telephony will be the world’s first ubiquitous communications platform and
is getting there faster than anyone expected. Its major path of growth is now in the
global South where the mobile is not just a phone but a global address, a transaction
device, and an identity marker for hundreds of millions of poor people. is holds
unprecedented opportunity for media in developing countries to engage their core
audiences more deeply, reach new audiences on the edge of their current footprint,
and provide interactive and customised information services that are both profitable
and life-improving. But the opportunity is also a threat to traditional media, just
as the Internet has been – and on a larger scale in developing countries. If media
don’t address the mobile as a viable information platform others will, and within the
space of a few years media players there will have lost a large measure of their market
share, ‘mind share’, and standing in society at large.
mobile

This report explores the dynamics of the role of mobile phones in creating and enhancing access to information and citizen-produced media. It explores trends in the use of mobile telephony with a focus on software and platforms that make content creation and broadcasting easier. It also presents an inventory of current and potential uses of mobile phones to promote citizen media and freedom of information, and presents short case studies of examples from the MobileActive.org community.

It further discusses security considerations that might impact citizen media and freedom of information. Finally, it describes possible medium-term directions for future development and donor investments. To the end of adding additional tools, case studies, and insights to the document from reader contribution, there is A Mobile Voice addition to the MobileActive.org wiki.

The document includes an introduction, key observations, definitions, trends in news production and consumption, industry trends, mobile phone functions and their use in citizen media, citizen media projects, security considerations, open source citizen media platforms, counter-productive uses of mobile phones, cost, knowledge gaps, hardware and software gaps, industry issues, and recommendations.

Use of information and communication technologies for international development is moving
to its next phase. This will require new technologies, new approaches to innovation, new
intellectual integration, and, above all, a new view of the world’s poor. The phase change from information and communication
technologies for international
development (ICT4D) 1.0 to ICT4D 2.0 presents
opportunities for informatics professionals
and offers new markets for ICT vendors.
It also brings new challenges to our established methods
of working and emphasizes the need for new expertise
and new worldviews. Harnessing digital technologies in
the service of some of our world’s most severe problems
requires understanding these changes. Before proceeding,
though, we must ask why we should give priority to
ICT application for the poor in developing countries.

In much literature on social capital, it has been a widely held assertion that networks of informal relations is beneficial for the development of local regions as well as larger nations (Fukuyama 1995; Putnam 2000; Woolcock 2001). Regional areas with a well developed network of informal connections and communities are believed to produce benefits leading to increased regional competitiveness, economic growth and prosperity. The last decade mobile communication tools have rapidly saturated several emerging markets in Asia and Africa (Donner 2008; Kumar and Thomas 2006). As a tool that is mainly used to connect individuals across space and time; mobile phones appears to have qualities that can spur social capital development for private persons as well as enterprises and larger regions. In line with this, some recent studies have found support the argument that mobile phones is beneficial for regional and local development (Goodman 2007; Jensen 2007). Still, others has been more reluctant and critical towards the “network effect” coming out of mobile phone usage among small enterprises (Chowdhury 2006) and some studies has found that private ties, rather than business relations are strengthened through the implementation of mobile phones (Donner 2004).
This paper addresses the question of mobile telephony usage and local development by looking at how mobile voice dialogues and SMS (text messages on mobile phones) are used by small enterprises in Malaysia. More explicitly, the study explores the kind of relations that are supported by these tools during the work day, as well as their physical proximity and perceived importance for business development. The study is based on in-depth studies of 12 small enterprises (between 5 and 20 employees) operating within agriculture, retail and financial services in the Selangor district. The paper presents initial findings, indicating differences in mobile phone usage between the three sectors, and highlighting general trends cutting across all sectors. Methodologically the study draws on quantitative social network techniques (to map mobile calls and SMS messages during a week), as well as qualitative interviews with managers and a sample of employees in the enterprises.

Cell phones introduce a range of new possibilities for social networking and communication, media use and production, political activism, as well as education. Young people in South Africa have adopted a range of innovative communicative practices, notably those which exploit low-cost mobile applications, as well as a growing host of rich-media and Internet-based applications. Until now, little quantitative data has been available to describe exactly to what extent and how young people access and use cell phones. This paper reports an extensive study, which surveyed 500 students from very low-income areas in Cape Town, South Africa. The students reported intensive use of cell phones, at a level which overshadows their use of less widely accessible technologies such as desktop computers. Notably, the extensive use of mobile Internet applications which students reported shows that many young urban South Africans first access the Internet via their phones, and that their concepts of the Internet and media in general are consequently strongly shaped by a distinct set of mobile applications.