In Uganda, medical clinics keep track of patient and medical payment records on paper. They then carry these often error-ridden forms to a management agency, where the information is manually entered into a database to receive reimbursements for the care provide. The process is tedious, time-consuming and leads to errors that can be costly for the local clinics. Melissa Ho, a Ph.D. candidate at the University of California Berkeley School of Information in the United States, believes that a mobile phone can make the process more efficient and accurate, saving money and resources for local clinics.
We are proud and happy that six months of hard work have paid off - the Open Mobile Consortium has launched officially today. Conceived at MobileActive08 in South Africa, the OMC is featuring a suite of fully open source mobile applications focused on health and humanitarian work. The OMC is an unprecedented collaboration amongst nine high-profile organizations to develop an interopable set of platforms of high-quality open source mobile tools for humanitarian and civil society work.
Here is our press release:
New York, NY – May 26, 2009 – The Open Mobile Consortium today launched its global development community to help organizations working towards social good to better collaborate and share mobile phone-based technologies. The OMC’s open source software tools help organizations to better serve the health, humanitarian and development needs of the “bottom billion,” the poorest and most disenfranchised citizens of the world.
With the proliferation of interest in Mobile Tech 4 Social Change Camps around the world, we have now put up a wiki to keep track of and provide resources for this growing movement of M4Change Camps. The wiki includes a detaied FAQ on how you can run your own Mobile Tech 4 Social Change camp (because this small team here is, well, very small!). Spread the love and roll a camp in your town!
Mobile Tech 4 Social Change Camps are local events for people passionate about using mobile technology for social impact and to make the world a better place.
Each event includes interactive discussions, hands-on-demos, collaborative scheming about ways to use, develop, and deploy mobile technologies in health, advocacy, economic development, environment, human rights, citizen media, to name a few areas.
There is a new initiative under way to used use old phones to donate money for mobile health initiatives for clinics in Africa. The Hope Phones campaign is a project of kiwanja.net, the UK parent organization of FrontlineSMS, a text messaging platform. The project asks people in the United States to donate their old phones for a small donation, in turn, to FrontlineSMS that then can be used to purchase new phones for community health workers in clinics in Malawi and other countries in sub-Saharan Africa.
Engaging Constituents With Mobile Polls data sheet 7802 Views
Author:
MobileActive
Abstract:
Polling via SMS can be a unique way to engage current supporters and attract new audiences. Polls can ask any number of questions, from opinions about an organization to views on a controversial issue. However, perhaps the most valuable aspect of polling isn’t the feedback that organizations receive directly from a poll, but rather the relationships with constituents and growing mobile support base that polls can help build.
Organizations engage in mobile polling for two reasons:
to generate a list of mobile numbers to use for future communications and engagement
to get an informal sense of constituent views for use on an organization's web site, for generating media coverage, and learn more about a particular segment of its constituency.
Intro: Why Mobile Polling?
Polling via SMS can be a unique way to engage current supporters and attract new audiences. Polls can ask any number of questions, from opinions about an organization to views on a controversial issue. However, perhaps the most valuable aspect of polling isn’t the feedback that organizations receive directly from a poll, but rather the relationships with constituents and growing mobile support base that polls can help build.
Organizations engage in mobile polling for two reasons:
to generate a list of mobile numbers to use for future communications and engagement
to get an informal sense of constituent views for use on an organization's web site, for generating media coverage, and learn more about a particular segment of its constituency.
I am a member of the Working Group of the Open Mobile Consortium, a now publicly launching collaboration among organizations around the world focused on developing open source mobile solutions for social impact and change.
There have been many myths surrounding open source software and little conversation in this field why open source software is important and successful, especially in the context of developing countries and in the field of mobiles for development. I'd like to debunk some of these myths and clarify why the Open Mobile Consortium is focused on open source mobile solutions that build on, and talk to one another. I also invite comments for anything that I have missed or differing point of views.
Ken Banks has a theory: The long tail theory of mobile applications for social development. It goes something like this, paraphrasing him from his incendiary blog post:
Mobiles are the most rapidly adopted technology in history. But if mobiles truly are as revolutionary and empowering, then don't we have a moral duty in the ICT for Development (ICT4D) community to see that they fulfill that potential?
Banks says that indeed, we do have that moral duty, and I agree with him wholeheartedly there.
Imagine you are an NGO (a non-governmental organization) in a developing country, working on a critical development issue -- say, developing an educational infrastructure for women and girls. You know that mobile technology can help you in this regard and you have a project in mind that you want to try out, involving the use of SMS content and mobile information services for rural teachers. You think that there are tools and content out there for your particular needs - but you may have no idea how to access relevant expertise, mobile tools, or content.
Enter Vodafone, one of the largest mobile telecommunications network companies in the world, operating in 25 countries with partner networks in another 42 countries.
Take a low-cost ultrasound probe, a Windows mobile phone, and the skills of two scientists at Washington University in St Louis in the United States, and you get the world's first mobile-phone ultrasound instrument.
USB-based ultrasound probes have been around since 2005, offering a much cheaper and more portable alternative to larger ultrasound machines. Probes provide increasingly high-quality imaging for a tenth of the cost. A typical, portable ultrasound device costs around $20,000, while USB probes sell for around $2,000 right now - and the price is declining. Probes are ideally suited for first-responders and for primary care in developing countries, for example.
The small probes are connected to a phone with a USB cord that have been, typically, connected to a laptop for displaying the images. But carrying around laptops for transmitting images is not an option in many clinics in developing countries for lack of consistent electricity, heat, and lack of Internet access.
How to Write Great Copy in 160 Characters data sheet 10166 Views
Author:
MobileActive
Abstract:
A quick guide on writing effective text messages in persuasion and advocacy campaigns.
Be clear about your goals
In order to write effective copy for your text message campaign, keep two goals in mind that all social marketing messaging should achieve to be successful:
It should generate more new supporters or constituents in new areas or
It should generate more activities (actions, donations, etc) from existing supporters
Messages are determined by the goal that you want to achieve. For example, you'd communicate differently if you want to generate new supporters than if you'd want to stimulate a specific activity, such as making a phone call or a donation.
Trying to accomplish both goals in your message is hard and may make the point blur.
So, it's important that you articulate the goal of the mobile campaign clearly before writing any messages.
Strategic Considerations
Before designing a mobile social marketing campaign using SMS, consider:
UPDATE: In an email conversation with Yaw, he pointed out a few additional noteworthy things about the Open Data Kit.
Here is how our client is different:
As researchers we want to push the boundaries of what organizations can do today to collect their rich data. We want users to own, visualize and share this data without the difficulties of setting up and maintaining servers. We want the tools to be easy to deploy, easy to use, open source and freely available. It is only now that technology (hardware, software and infrastructure) which matches our above ideals have become available.
ODK is more than open source, it is open standards, easy to work with and available today. We use xforms standard for input and output. Organizations can start with low end java phones and run Javarosa. When they are ready to collect data on a more powerful platform, they can move up to the ODK Collect on android phones and all their forms will still work. Results can be sent to any compatible xforms server (in fact, RapidsSMS support is coming soon).
For developers, the code base is easy to use. For example, if you wanted to add barcode reading or submission to Openmrs servers over wifi, it will take very few lines of code. We already have local African developers working on similar functionality.
We've piloted the application and are scaling rapidly. We started with twenty devices in Uganda which were used to collect over 1000 geotagged forms with images. Our upcoming deployment will be a couple of hundred devices collecting millions of forms.
ODK also has a ton of features and we adding more each day. Touchscreen UI with swipe navigation and progress bar, xforms compatible gps and photo support, question grouping, repeats and constraints, answer defaults and constraints, logic and branching in forms, and much more is coming. We put the roadmap at http://code.google.com/p/open-data-kit/wiki/RoadMap
We think we've pushed the state of data collection a bit forward. Certainly, ODK Collect is not for every organization who wants to do data collection, but for our partners who are using it now, it is providing a lot of value.
Open Data Kit (ODK) is a suite of tools aimed at resource-poor organizations to collect, transform and report their data. Developed by Yaw Anokwa and Carl Hartung from the University of Washington, ODK Collect enables mobile data collection on the Android platform. ODK is one of a growing number of mobile data caollection apps, many of which are reviewed here and here on MobileActive. This video gives an overview of the Open Data Kit. You can download the source code here.
Mobile Tech 4 Social Change camps are participant-driven, interactive, and highly productive events of people who are working with mobile technology for social impact.
Mobile Tech 4 Social Change includes interactive discussions, hands-on-demos, and collaborations about ways to use, deploy, develop and promote mobile technology in health, advocacy, economic development, environment, human rights, citizen media, to name a few areas. Participants for Mobile Tech 4 Social Change barcamps include nonprofits, mobile app developers, researchers, donors, intermediary organizations, and mobile operators.
We are excited to announce that we are completely overhauling the MobileActive.org website, and as a result of thehard work happening behind the scenes, we are slow to blog this month. But no worries -the wait will be worth it!
This relaunch, after a great two-year run, will feature lots of new content and information. For example, you will see:
We've been talking recently quite a lot about the many mobile apps available for data collection. We reviewed them, we featured them, we write about them. Some of you may be wondering why in the world there is such a relative plethora of tools for surveying and data gathering out there and why we keep writing about them. In short, gathering field data (and being able to analyze them in close-to-real time) allows organizations to respond quickly and accurately to need by constituents to then be able to deliver critical social services.
Here is a very short video, demonstrating Nokia's Data Gathering application, used by Amazonas' State Health Department in Brazil to monitor and treat outbreaks of dengue fever. The video is not specific to Nokia's tool -- the same benefits apply to any of the mobile tools we have reviewed. What the video does show nicely, though, is why mobile data collection matters greatly to the health and well-being of people around the world.
And if you are not convinced, take a look at this very short video about another tool, Episurveyor. It'll give you a glimpse why these tools are so critical.
Here is an updated version of our overview that includes the newly-released FrontlineSMS forms client, and Nokia Data Gathering, a mobile data collection tool designed for social researchers and NGOs. Here is the summary:
FrontlineSMS
The FrontlineSMS forms client was released last week. It adds basic data collection functionality to the SMS messaging tool. The forms client is a Java application, with all data transfer done via SMS. The workflow for FrontlineSMS forms is as follows:
Today is International Women's Day and we are celebrating by featuring innovative women in the MobileActive.org community who are making a difference by using mobiles for social impact. Many of these social innovators are indeed focusing their work on improving the lives of women - their health, incomes, and social and political well-being. We salute you all!
There is a slew of new challenges (disclosure: I am a judge on some of them) and a few other opportunities for MobileActives. Take a look - and thank you to David Sasaki for compiling!
We are looking for your mobile application! MobileActive.org is collecting detailed information about mobile applications used for health, social development, advocacy, education, civic media, human rights, and other civil society areas.
If you have or are developing a mobile application used in social development, please complete this survey! There is currently no comprehensive database of mobile applications for social development available and we want to change that.
So, we need your help in building as-close-to-complete Mobile Applications Database, and learn more about your mobile apps used for social development. Here is the survey!
We will share all applications widely on this site with organizations, press, and interested donors.
P.S. Feel free to forward to relevant organizations, lists, and individuals!
Mobile fundraising is taking off -- or so at least hope nonprofits hard hit by the economic downturn. Organizations are looking for a new channel for people to give on the spot, wherever they are, with their phones and a quick text message.
Mobile giving via SMS in the United States and many other parts of the world, has been out of reach because of high carrier charges - up to 50% of a donation would go to the telcom -- unacceptable to most charities.
But this has changed in the last two years. Mobile donation campaigns in the United States that go through the Mobile Giving Foundation are not subject to the high carrier fees. The Mobile Giving Foundation charges a smaller percentage fee -- currently 10%. As a result, in 2008 the field of mobile giving in the U.S. attracted the attention by organizations large and small, including by such brands as UNICEF, the Salvation Army, and the American Society for the Prevention of Cruelty to Animals.
In 2006 alone, aid organizations such as the Measles Initiative and UNICEF distributed almost 20 million bed nets to prevent Malaria submission in ten African countries, including Ethiopia, Kenya and Nigeria. The distribution and supply management of bed nets, and the follow-up surveys of recipients of bed nets --insecticide-treated nets that can reduce malaria transmission of as much as 90% in areas with high coverage rates--is a daunting logistical challenge.
Aid organizations everywhere are discovering that mobile phones are an essential part in managing supplies and distribution of nets, food, and other aid. Rapid Android is a new tool now being tested in Nigeria by UNICEF for the distribution of bed nets. Rapid Android is a supply chain management and data collection tool built on Android, the open source operating system developed by The Open Handset Alliance and Google.
Mobile Phones for Data Collection data sheet 31113 Views
Author:
Melissa Loudon
Abstract:
Mobile data collection and reporting projects are abundant now that mobile use for development is taking off. Unlike bulk messaging and general information services that are targeting the general public as recipients of standardized messaging, mobile data collection tools are often used internally in an organization, customized to fit with existing organizational processes.
This may mean using services or applications that are not part of most people's day-to-day experience of mobile use. Add a liberal sprinkling of jargon (and the mobile world's plague of acronyms) and you have a recipe for much technical confusion!
This article looks at choosing a mobile data collection solution, from defining the information requirements to choosing the most appropriate technology strategy for a specific organizational context and communication environment.
We also review a selection of commercial and non-commercial tools.
Introduction
Mobile data collection and reporting projects are abundant now that mobile use for development is taking off.
Unlike bulk messaging and general information services that are targeting the general public as recipients of standardized messaging, mobile data collection tools are often used internally in an organization, customized to fit with existing organizational processes.
This may mean using services or applications that are not part of most people's day-to-day experience of mobile use. Add a liberal sprinkling of jargon (and the mobile world's plague of acronyms) and you have a recipe for much technical confusion!
This article looks at choosing a mobile data collection solution, from defining the information requirements to choosing the most appropriate technology strategy for a specific organizational context and communication environment.
We also review a selection of commercial and non-commercial tools.
Using mobile phones has enormous potential for increasing access to healthcare for poor people aroundd the world, and for improving clinical outcomes. Now a new association, the mHealth Alliance, has been launched to support this emerging field and increase the scale and impact of the many small prokects around the world.
So new, the Alliance has so far no website, press release, or organization yet, it was announced to the BBC as part of the GSMA World Congress in Barcelona. The mHealth Alliance is currently under the auspices of three foundations, the UN and Rockefeller Foundations in the United States, and the UK-based Vodafone Group Foundation.
Deploying mobiles in health care in developing countries is not only promising for health outcomes, it is also a hot and potentially lucrative business area. There is enormous interest by NGOs, donors, telcoms, mobile vendors, researchers, and governments in the the use of mobile phones for increasing healthcare for the poorest people in the world.
