Medical Records and Patient Management

User-Centric Mobile Design for Development: It's all about the People!

Posted by KatrinVerclas on Apr 26, 2010

During the last FailFaire (well, actually the first one to date) we were reminded by a guest rather sternly that NGOs often forget who their users are and, more importantly, what the needs of these users are. When we, collectively as a field, implement mobile deployments with constituents or groups, do we tend to forget user needs and capabilities, getting too enchanted with the tech (and ourselves) and then fail when, not surprisingly, there isn't any uptake?  We have seen many a project fail for precisely this reason. Our grouchy attendee had a point even if he did not deliver it very gracefully.

To this end, we are reposting here a recent report from Zambia. Project Mwana is UNICEF Innovation project that is "working with the Zambian Ministry of Health, UNICEF Zambia, the Malawi Ministry of Health, UNICEF Malawi and many implementing and technical partners to find appropriate, scalable and impactful ways that mobile technologies can strengthen health services for mothers and infants in rural health clinics."

User-Centric Mobile Design for Development: It's all about the People! data sheet 4081 Views
Countries: Zambia

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ChildCount: Monitoring Children's Health Through SMS

Posted by AnneryanHeatwole on Feb 22, 2010
ChildCount: Monitoring Children's Health Through SMS data sheet 9371 Views

Many mobile projects struggle with scale and impact. While a mobile health project may run well with a small number of patients in one hospital, expanding the scope of a project until it is large enough to have real impact takes money, time, and widespread support of key stakeholders in a given community.   ChildCount is well on its way to show scale and, so we hope, significant health impacts using mobile technology for patient support.

In a little over eight months, ChildCount has enrolled nearly 10,000 children under five in their catchment area into the ChildCount health monitoring system – an acceptance rate of more than 95%

Basic Information
Organization involved in the project?: 
Project goals: 

ChildCount's goals are to:

  • Register every child under five in a community into the ChildCount database
  • Screen those children for signs of malnutrition every 90 days
  • Monitor the children for the three major causes of death in children under five (malaria, diarrhea, and pneumonia)
  • Group all children into age groups to streamline the immunization process
  • Record all local child births and deaths. 

 

Brief description of the project: 

ChildCount is a health monitoring system that targets pregnant women and children under five. ChildCount provides mobile phones to community health workers who then use SMS to manage data about patients, including health information, immunization records and disease symptoms. 

Target audience: 

The target audience is children under five and pregnant women in specific communities that are part of the Millennium Villages project in Africa.

Detailed Information
Length of Project (in months) : 
8
Status: 
Ongoing
What worked well? : 

The project especially credits close relations with local community health workers as a key to its success. Also, RapidSMS and the Django platform allowed ChildCount to quickly update its services once the initial project changed into a larger-reaching plan. The project was able to get a more than 95% participation rate in the initial pilot.

What did not work? What were the challenges?: 

One challenge was adapting the program to target all the children in the catchment area, not just the ones who are at-risk. Another, major challenge, is developing the project into a sustainable model so that ChildCount can continue on without reliance on outside grants. 


Posted by on Jan 01, 1970

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New Releases of Mobile Data Tools: ODK and EpiSurveyor

Posted by KatrinVerclas on Dec 04, 2009

Two of the fastest-growing and popular mobile data collection tools have recently seen some exciting upgrades in newly released versions. 

Open Data Kit recently released v1.1 of ODK Collect. Open Data Kit (ODK) is a suite of tools to help organizations collect, aggregate and visualize their data. ODK Collect is powerful phone-based replacement for paper forms. Collect is built on the Android platform and can collect a variety of form data types: text, location, photos, video, audio, and barcodes. ODK Collect can be downloaded in the Android marketplace or here. The developers also have a demo video that describes the new features of the release. Open Data Kit is a member of the Open Mobile Consortium of which MobileAtive.org is a founding member.

Some of the new features of ODK Collect include barcode scanning, image/audio/video capture and playback, editing of saved forms, and device metadata (phone number, IMEI, IMSI) support. GPS acquisition and form processing is a faster, and the developers added review data entry. The user interface has been field tested and reworked to make training and use much easier. ODK Collect also supports question grouping, repeats, constraints, complex logic, and multiple languages.

ODK is currently deployed for HIV counseling with AMPATH in Kenya, user feedback gathering for Grameen's AppLab in Uganda, war crime documentation with the Berkeley Human Rights Center in the Central African Republic, and forest monitoring with the Brazilian Forest Service.

Meanwhile, our friends over at Datadyne have released version 2.0 of their popular mobile data collection platform EpiSurveyor.  For some of the very cool GPS features of that, see the video below. EpiSurveyor is a free, user-friendly mobile-phone-and-web-based data collection system.  Version 2.0 has many new features such as GPS (users with GPS-enabled phones (like the Nokia E71) can automatically create a "GPS stamp" for every record collected AND automatically see the results on a Google map, all within EpiSurveyor.org), advanced logic, including skip logic; numeric range limits for data entry; and a much better user interface for the web-backend. 

EpiSurveyor is used by organizations around the world.  One organization, TulaSalud in Guatemala, uses EpiSurveyor for maternal health. The video below (en Espanol) explains how the organization is using the tool.

Video informativo de TulaSalud, sobre la aplicación del sistema de monitoreo epidemiológico aplicado con la tecnología de EpiSurveyor, el cual pretende tener a tiempo real el reporte epidemiológico de las comlunidades.

 

New Releases of Mobile Data Tools: ODK and EpiSurveyor data sheet 4082 Views
Countries: Guatemala

Deconstructing Mobile: Can m-Health Fill the Gap of Underdeveloped Healthcare Systems?

Posted by KatrinVerclas on Oct 08, 2009

As part of our 'deconstructing mobile' series, we have been looking closely at the claims that have been made about mobile technology for a more realistic assessment of mobiles in social development that is based on data, rather than hype.  Unlike more recent reporting on the topic, the Financial Times has an interesting article that questions whether mobile tech can actually "fill the gap left by underdeveloped healthcare system,' particularly in Africa.

As has been reported, the challenges in delivering health care in many African countries are stark. As the Financial Times points, out, there is 'an acute shortage of resources and trained staff means that more than 50 percent of the region’s population is estimated to lack access to modern healthcare facilities."

Mobile Phones and Development: An Analysis of IDRC-Supported Projects

Posted by AnneryanHeatwole on Oct 08, 2009
Mobile Phones and Development: An Analysis of IDRC-Supported Projects data sheet 3593 Views
Author: 
Ahmed T. Rashid, Laurent Elder
Publication Date: 
Jan 2009
Publication Type: 
Journal article
Abstract: 

In the context of the rapid growth of mobile phone penetration in developing countries, mobile telephony is currently considered to be particularly important for development. Yet, until recently, very little systematic evidence was available that shed light on the developmental impacts of mobile telecommunication.

The Information and Communication Technology for Development (ICT4D) program of the International Development Research Centre (IDRC), Canada, has played a critical role in filling some of the research gaps through its partnerships with several key actors in this area.

The objective of this paper is to evaluate the case of mobile phones as a tool in solving development problems drawing from the evidence of IDRC supported projects. IDRC has supported around 20 projects that cut across several themes such as livelihoods, poverty reduction, health, education, the environment and disasters. The projects will be analyzed by theme in order to provide a thematic overview as well as a comparative analysis of the development role of mobile phones. In exploring the evidence from completed projects as well as the foci of new projects, the paper summarizes and critically assesses the key findings and suggests possible avenues for future research.


Posted by on Jan 01, 1970

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October Mobile Events Round-up

Posted by KatrinVerclas on Sep 21, 2009

Here are some mobile events for the month of October that we thought are noteworthy and of interest to the MobileActive.org community. If you know of others, please mail us at info at MobileActive dot org.

Tue Oct 13 – Wed Oct 14 : Mobile Web Africa, South Africa (Johannesburg)

The first Mobile Web Conference in Africa is a two-day event in Johannesburg that focuses on some of these key questions: How will the mobile industry evolve to a point where the vast majority of people have access to the mobile web and the content they want to view? How can societal and economic problems be tackled by the development of the capabilities of the mobile device?

Wed October 21- Sat Oct 24 : PopTech, United States (Maine)

PopTech explores major trends shaping our future, the social impact of new technologies, and new approaches to addressing the world’s most significant challenges.  Several PopTech Fellows are part of the MobileActive.org community, including Deb Levine from Isis.inc, a leader in using mobile phones for sexual health education.

Smartphones for Output-Based Aid

Posted by AnneryanHeatwole on Sep 02, 2009
Smartphones for Output-Based Aid data sheet 1787 Views
Author: 
Melissa Ho
Publication Date: 
Apr 2008
Publication Type: 
Report/White paper
Abstract: 

Providing effective health care in poor countries is an essential component to economic development and poverty reduction. Unfortunately donors supporting this endeavor often find that resources given are not matched by desired gains.

The output-based aid (OBA) model of financing seeks to address this by paying healthcare providers directly for services rendered instead of paying for the service provision up front. However, the program management is information intensive, necessitating much paperwork to track and reimburse payment claims. Smartphones (mobile phones with advanced features) have the potential to alleviate this burden.

Based on recent work in Uganda we have identified some of the constraints and realities of the context in which these devices could improve the quality and speed of payment claims. In collaboration with Marie Stopes International and Microcare, we propose to deploy a number of smartphones for use in the Uganda OBA project, with dual goals of reducing claim processing time and improving communication between the health care providers and the management agency running the OBA project.


Posted by on Jan 01, 1970

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Wireless Technology for Social Change: Trends in Mobile Use by NGOs

Posted by LeighJaschke on Jul 16, 2009
Wireless Technology for Social Change: Trends in Mobile Use by NGOs data sheet 3803 Views
Author: 
Kinkade, Sheila; Verclas, Katrin
Publication Date: 
Jan 2008
Publication Type: 
Magazine or newspaper article
Abstract: 

This report explores the ways in which non-
governmental organizations (NGOs) and
other groups deploy and use mobile
technology in their work to help solve some
of the world’s greatest problems. This study
is not meant to be exhaustive or definitive,
but rather to provide a view into how a
number of organizations are using mobile
technology to achieve social impact. The authors
selected case studies that enabled an
exploration of significant innovations,
opportunities, and emerging trends, as well
as the obstacles, in the use of mobile
technology to advance social goals.


RapidResponse, a m-health Platform

Posted by KatrinVerclas on Jul 08, 2009

RapidResponse is a m-health platform built on RapidSMS developed for the Millennium Villages Project with support from the UNICEF Innovation Group. RapidResponse uses SMS text messages to facilitate and coordinate the activities of health care providers in the field. These are usually lay community health care workers who tend to provide the majority of patient care in many developing countries.

Using simple text messages, the community health workers are able to register patients and send in health reports to a central web dashboard that allows a health team to closely monitor the health of a community. Powerful messaging features help facilitate communication between the members of the health system and an automated alert system helps reduce gaps in treatment.

This video gives an overview of the platform in a clear and accessible step-by-step manner. While Rapid Response in this case is focused on child malnutrition, Rapid Response has applicability in many other health and non-health settings.

RapidResponse Overview from Matt Berg on Vimeo.

For more information on Rapid Response, see the RapidSMS website.

mHealth for Development: The Opportunity of Mobile Technology for Healthcare in the Developing World

Posted by LeighJaschke on Jul 07, 2009
mHealth for Development: The Opportunity of Mobile Technology for Healthcare in the Developing World data sheet 6148 Views
Author: 
Vital Wave Consulting
Publication Date: 
Feb 2009
Publication Type: 
Report/White paper
Abstract: 

Mounting interest in the field of mHealth—the provision of health-related services via mobile communications—can be traced to the evolution of several interrelated trends. In many parts of the world, epidemics and a shortage of healthcare workers continue to present grave challenges for governments and health providers. Yet in these same places, the explosive growth of mobile communications over the past decade offers a new hope for the promotion of quality healthcare. Among those who had previously been left behind by the ‘digital divide,’ billions now have access to reliable technology. There is a growing body of evidence that demonstrates the potential of mobile communications to radically improve healthcare services—even in some of the most remote and resource-poor environments.

This report examines issues at the heart of the rapidly evolving intersection of mobile phones and healthcare. It helps the reader to understand mHealth’s scope and implementation across developing regions, the health needs to which mHealth can be applied, and the mHealth applications that promise the greatest impact on heath care initiatives. It also examines building blocks required to make mHealth more widely available through sustainable implementations. Finally, it calls for concerted action to help realize mHealth’s full potential. The report is organized into the following sections:

  • 1. Identifying the potential of mobile phones to improve health in the developing world 
  • 2. Defining mHealth within the context of eHealth 
  • 3. Meeting health needs through a broad array of mHealth applications 
  • 4. Examining the impacts of mHealth projects 
  • 5 Assessing mHealth and future health needs in developing countries 
  • 6. Identifying the building blocks for sustainable and scalable mHealth programs 
  • 7. Understanding the incentives for multiple players: mHealth value chains 
  • 8. A call for action 
  • 9. Looking forward 
  • 10. Compendium of mHealth projects


Deploying a Medical Record System in Rural Rwanda

Posted by LeighJaschke on Jul 07, 2009
Deploying a Medical Record System in Rural Rwanda data sheet 1797 Views
Author: 
Anokwa, Yaw; Allen, Christian; Parikh, Tapan
Publication Date: 
Jan 2008
Publication Type: 
Report/White paper
Abstract: 

Efficient electronic medical record (EMR) storage and retrieval
systems for treating the millions of HIV/AIDS and tuberculosis
(TB) patients in the developing world is largely an unsolved
problem. One attempt at addressing this need is the Open Medical
Record System (OpenMRS) – a framework that provides a free
and flexible EMR system for resource-constrained environments.
Although OpenMRS is a step in the right direction, implementers
of such systems face a question that is largely unanswered by
previous work. Where in the existing paper-based workflow can
such plastic technology be injected and how does one evaluate the
efficacy of this intervention?

In this paper, the authors describe the role manual processes have played
in a rural hospital in Rwanda and how they determined where to
implement appropriate technology solutions of these challenges through an open source framework that provides a free and flexible electronic medical record system
(EMR) for resource-constrained environments. In this
paper, the authors describe the role manual, paper-based processes have
played in a rural hospital and how they determined where to
implement appropriate technologies.


The Aceh Besar Midwives with Mobile Phones Program: Design and Evaluation Perspectives using the ICT for Healthcare Model

Posted by LeighJaschke on Jul 01, 2009
The Aceh Besar Midwives with Mobile Phones Program: Design and Evaluation Perspectives using the ICT for Healthcare Model data sheet 3095 Views
Author: 
Chib, Arul
Publication Date: 
May 2012
Publication Type: 
Report/White paper
Abstract: 

This paper examines the design process of the health communication process within the framework of the ICT-for-healthcare-development model (ICT4HC) (Author, Lwin, Ang, Lin, & Santoso, 2008). The paper analyzes the planned deployment of an ICT4H project that introduced a mobile telephony-based system to a specific group of users, rural midwives, and examine the myriad impacts and constraints that arise. The broad research question the paper aims to answer pertains to the design and evaluation of mobile phone-based ICT4H projects using a generalizable theoretical frameworks, specifically the ICT4HC model.


The Case for SmartTrack

Posted by LeighJaschke on Jun 27, 2009
The Case for SmartTrack data sheet 2153 Views
Author: 
Levine, Brian; Hopkins, Mary Ann; Rapchack, Barbara; Subramanian, Lakshminarayanan
Publication Date: 
Apr 2009
Publication Type: 
Report/White paper
Abstract: 

Nearly 40 million people in Africa suffer from HIV/AIDS. African governments and international aid agencies have been working to combat this epidemic by vigorously promot- ing Highly Active Anti-Retroviral Therapy (HAART) programs. Despite the enormous subsidies offered by governments along with free Anti-RetroViral (ARV) drugs supplied by agencies, the introduction and implementation of HAART programs on a large scale has been limited by two fundamental problems: (a) lack of adherence to the ARV therapy regimen; (b) lack of accountability in drug distribution due to theft, corruption and counterfeit medication. In this paper, we motivate the case for SmartTrack, a telehealth project which aims to address these two problems facing HAART programs. The goal of SmartTrack is to create a highly reliable, secure and ultra low-cost cellphone-based distributed drug in- formation system that can be used for tracking the flow and consumption of ARV drugs in HAART programs. In this paper, we assess the potential benefit of SmartTrack using a detailed needs-assessment study performed in Ghana, using interviews with 516 HIV-positive rural patients in a number of locations across the country. We find that a system like SmartTrack would immensely benefit both patients and healthcare providers, and can ultimately lead to improved patient outcomes and better accountability.

 

Starts page 458.


ICTD for Healthcare in Ghana: Two Parallel Case Studies

Posted by LeighJaschke on Jun 26, 2009
ICTD for Healthcare in Ghana: Two Parallel Case Studies data sheet 2081 Views
Author: 
Luk, Rowena; Zaharia, Matei; Ho, Melissa; Levine, Brian; Paul M.
Publication Date: 
Apr 2009
Publication Type: 
Report/White paper
Abstract: 

This paper examines two parallel case studies to promote remote medical consultation in Ghana. These projects, initiated independently by different researchers in different organizations, both deployed ICT solutions in the same medical community in the same year. The Ghana Consultation Network currently has over 125 users running a Web-based application over a delay-tolerant network of servers. OneTouch MedicareLine is currently providing 1700 doctors in Ghana with free mobile phone calls and text messages to other members of the medical community. We present the consequences of (1) the institutional context and identity of the investigators, as well as specific decisions made with respect to (2) partnerships formed, (3) perceptions of technological infrastructure, and (4) high-level design decisions. In concluding, we discuss lessons learned and high-level implications for future ICTD research agendas.


Rapid Assessment of Cell Phones for Development

Posted by LeighJaschke on Jun 24, 2009
Rapid Assessment of Cell Phones for Development data sheet 1947 Views
Author: 
Shackleton, Sally-Jean (Women's Net)
Publication Date: 
May 2007
Publication Type: 
Report/White paper
Abstract: 

This assessment, commissioned by the United Nations Children's Fund (UNICEF) in South Africa and implemented by Women's Net, aims to provide baseline data that will inform a a strategy to launch a new generation of cell phone technologies to address underdevelopment and in particular, HIV/AIDS as a development issue. The rapid assessment consists of an assessment that will be used by UNICEF as a baseline to inform and kick start further discussions and strategy development with key stakeholders for the potential scaling up of cell phone technology usage in projects with a development agenda. The long term objective of this activity is to support the government and civil society programs to leverage partnerships with companies developing cell technologies and other related service providers to develop a comprehensive strategy and plan for monitoring treatment adherence, providing information on sexual health including help lines and services and prevention messages by the use of technology.


Examples from the field: Going Mobile to Improve Public Health

Posted by LeighJaschke on Jun 23, 2009
Examples from the field: Going Mobile to Improve Public Health data sheet 1660 Views
Author: 
Sabadosh, Nick
Publication Date: 
Feb 2008
Publication Type: 
Other
Abstract: 

This presentation provides three examples of mobile projects at the CDC: HIV Testing Centers Via SMS, mobile alerts from the CDC.gov web site, and mobile technology for Diabetes Management. The goals of the talk held during the Texting4Health conference in February 2008 were to share examples, results, and learning as well as to generate questions.


CDC - Mobile Health Initiatives

Posted by LeighJaschke on Jun 23, 2009
CDC - Mobile Health Initiatives data sheet 2002 Views
Author: 
Krishnamathury, Ramesh S.
Publication Date: 
Feb 2008
Publication Type: 
Other
Abstract: 

This presentation provides insight into current mobile health initiatives and the current global health landscape. The presentation outlines the Thai system as an example of health informatics in resource poor setting, and introduces areas of global health and SMS application. Rwanda's implementation of TRACnet and public health for monitoring of the national HIV/AIDS program is used as an example. The presentation focuses on developing a framework for mobile computing in global health, including: standardizing Health Metrics (HMN), standardizing approaches, and integrating SSM into broader public health information systems and enterprise health information architecture. The report concludes with a look into SMS applications in emergency response, program monitoring and reporting, and patient monitoring. Key challenges are listed.


Texting 4Wt Mangmt: Results of the mDIET Study

Posted by LeighJaschke on Jun 22, 2009
Texting 4Wt Mangmt: Results of the mDIET Study data sheet 1761 Views
Author: 
Patrick, Kevin; Rab, Fred; Dillion, Lindsay; Adams, Marc; Norman, Grag; Griswald, Bill; Zabinski, Marion; Rock, Cheryl
Publication Date: 
Jan 2008
Publication Type: 
Other
Abstract: 

This presentation provides and overview of results from the Texting 4 Wt Mangmt study conducted by the Department of Family and Preventative Medicine in Collaboration with the department of Computer Science and Engineering at the University of California, San Diego. The presentation outlines the purpose of the Mobile Dietary Intervention Through Electronic Technology (mDIET), study design and intervention details, SMS MMS deatils, results, and next steps.


Landscape Analysis of mHealth in the Global South

Posted by LeighJaschke on Jun 19, 2009
Landscape Analysis of mHealth in the Global South data sheet 1703 Views
Author: 
Vital Wave Consulting
Publication Date: 
Nov 2008
Publication Type: 
Report/White paper
Abstract: 

The “mHealth in the Global South: Landscape Analysis” report by Vital Wave Consulting examines in detail the current mHealth landscape and provides an in depth overview of mHealth's scope, it's impact on healthcare, and existing opportunities across developing regions. The report also analyzes critical success factors for making mHealth more widely availab;e through sustainable implementations.


Why CDC Cares about Mobile Health

Posted by LeighJaschke on Jun 19, 2009
Why CDC Cares about Mobile Health data sheet 1524 Views
Author: 
Nall, Janice R.
Publication Date: 
Feb 2008
Publication Type: 
Other
Abstract: 

This presentation was given by Janice Nall at the Center for Disease Control (Division of eHealth Marketing (eHealth)) at the Texting4Health conference in Palo Alto in February of 2008. The Stanford Persuasive Technology Lab hosted “Texting4Health,” the premiere conference on how mobile text messaging can promote better health. In February and March of 2008. The event was co-sponsored by the CDC and Stanford University and others. Janice Nall about using SMS to improve health behavior, with the imperative:

“Text messaging is the only viable interactive means of reaching people on a massive scale around the world. This event will highlight the significant, untapped potential for changing health behavior through this channel.”


Healthcare Unplugged: The Evolving Role of Wireless Technology

Posted by LeighJaschke on Jun 19, 2009
Healthcare Unplugged: The Evolving Role of Wireless Technology data sheet 1865 Views
Author: 
Adler, Richard
Publication Date: 
Nov 2007
Publication Type: 
Report/White paper
Abstract: 

This report is based on interviews with more than two dozen researchers, clinicians, and application developers, and on a review of a broad range of published papers and articles, web resources, and other materials.The report begins with an overview of the global wireless revolution in term of who is using the technology and how the technology is evolving. It then describes a variety of wireless health care applications that are currently available or under development: considers the impact these advances could have on potential providers, pateints and payers; and discusses key unresolved issues. The report concludes with a brief look at some likely future developments and their implications for healthcare.