Illiterate users

Featherweight Multimedia for Information Dissemination

Posted by MarkWeingarten on Feb 22, 2011
Featherweight Multimedia for Information Dissemination data sheet 961 Views
Author: 
Chu, Gerry, Sambit Satpathy, Kentaro Toyama, Rikin Gandhi, Ravin Balakrishnan, and S. Raghu Menon
Publication Type: 
Report/White paper
Publication Date: 
Jan 2009
Abstract: 

Featherweight multimedia devices combine audio with non-electronic visual displays (e.g., paper). Because of their low cost, customizability, durability, storage capacity, and energy efficiency, they are well-suited for education and information dissemination among illiterate and semi-literate people.

We present a taxonomy of featherweight multimedia devices and also derive design recommendations from our experiences deploying featherweight multimedia in the agriculture and health domains in India. We found that with some initial guidance, illiterate users can quickly learn to use and enjoy the device, especially if they are taught by peers.


HIV Health Information Access using Spoken Dialogue Systems: Touchtone vs. Speech

Posted by LeighJaschke on Jun 25, 2009
HIV Health Information Access using Spoken Dialogue Systems: Touchtone vs. Speech data sheet 1343 Views
Author: 
Grover, Sharma A.; Plauché, Madelaine, Bernard, Ethienne; Kuun, Christiaan.
Publication Type: 
Report/White paper
Publication Date: 
Apr 2009
Abstract: 

This paper presents our work in the design of a
SDS for the provision of health information to caregivers of HIV
positive children. We specifically address the frequently debated
question of input modality in speech systems; touchtone versus
speech input, in a new context of low literacy users and a health
information service. We discuss our experiences and fieldwork
which includes needs assessment interviews, focus group sessions,
and user studies in Botswana with semi and low-literate users.
Our results indicate user preference for touchtone over speech
input although both systems were comparable in performance
based on objective metrics.