frontline sms

SMS SOS: Reporting Gender-Based Violence in Haiti

Posted by MelissaUlbricht on Oct 14, 2010
SMS SOS: Reporting Gender-Based Violence in Haiti data sheet 5495 Views

Since the devastating earthquake in Haiti in January, thousands of internally displaced persons are living in camps, where it is often not easy to report incidences of violence. An ongoing project from Survivors Connect uses mobile phones to support camp managers and community leaders to protect women and encourage people to report incidences. The project, called Ayiti SMS SOS -- Ayiti comes from the Creole word for Haiti -- allows individuals to submit reports via SMS.

Survivors Connect is an organization that works to enhance anti-trafficking movements around the world through the use of new media and connective technology. Survivors Connect partners with grassroots organizations to incorporate new technology to help improve on-the-ground efforts toward protection, prosecution, and prevention.

Basic Information
Organization involved in the project?: 
Project goals: 

The goal of Ayiti SMS SOS is to support displaced persons camp managers and community leaders in Haiti to protect women and encourage people to report incidences of violence.

Brief description of the project: 

Ayiti SMS SOS uses mobile phones to support camp managers and community leaders to protect women and encourage people to report incidences of violence in Haiti. The project allows individuals to submit reports via SMS. Reports are then referred to and responded by partner organizations in Haiti.

Target audience: 

Ayiti SMS SOS is not mass publicized in Haiti. Individuals within targeted camps for internally displaced people in Haiti can send SMS reports of violence. Reports are not limited to issues of human trafficking: any incident of violence, exploitation, rape, sexual assault, or child abuse can be reported by anyone in the targeted areas.

Detailed Information
Mobile Tools Used: 
Status: 
Ongoing
What worked well? : 

Ayiti SMS SOS uses an offline, peer-to-peer, user-centric approach to help build trust in the SMS system.

What did not work? What were the challenges?: 

One inherent challenge to the Ayiti SMS SOS project is the sensitive nature of the reports, which has an impact on how certain technologies are used. Another challenge is cost: Survivors Connect could not subsidize the cost of the SMS messages, so costs (1 gourde per message, the standard SMS rate in Haiti) are passed on the user.


Finding Some ICT Answers in Benin: A Guest Post by Linda Raftree, PLAN International

Posted by KatrinVerclas on Mar 02, 2010

This guest post was written by Linda Raftree who is using social media and ICTs in youth and community development work in Africa and elsewhere. She works for the NGO Plan.  Her article is re-posted here with permission.

Over the past few months, I’ve been supporting the development of a mobile data gathering/ crowd sourcing and mapping workshop for youth in Benin.  The training is part of a broader initiative to reduce violence against children.  We’ve decided to use Frontline SMS and Ushahidi as tools in the project because we think (and want to test whether) mobile data collection/ crowd sourcing incidents of violence will allow for a better understanding of what is happening in this area.  We also think that geo-visualizing reports of violence against children may have an impact on decision makers and might allow them to better plan prevention and treatment programs and services.

Finding Some ICT Answers in Benin: A Guest Post by Linda Raftree, PLAN International data sheet 4372 Views
Countries: Benin

FrontlineSMS: A MobileActive.org Review

Posted by KatrinVerclas on Nov 12, 2008

In our ongoing reviews of mobile tools focused on the NGO sector, here is our latest edition: A review of FrontlineSMS, the much-written-about desktop SMs bulk messaging tool. We take a look at some use cases, outline technical considerations in using Frontline, and describe the tests that we ran.

From the review:  

Firstly, and most importantly for many users, FrontlineSMS provides a simple way to send and receive SMS on a laptop or desktp, with contact management and grouping ability for bulk messaging.   Provided installation comes off without a hitch and you are using a supported phone, this should allow new users to get started quickly, after which they can explore some of the more advanced functionality.

From Guest Blogger Sanjana Hattotuwa: A Review of Frontline SMS

Posted by KatrinVerclas on May 16, 2008

Guest Blogger Sanjana Hattotuwa from ICT4Peacebuilding is reviewing Frontline SMS, a software that allows you to run an SMS campaign from your computer. It is one of a class of do-it-yourself SMS campaign tools that we have previously reviewed on MobileActive.org. Sanjana took a look at the new release of Frontline SMS and had this to say.

"I’ve written on FrontlineSMS before, so I won’t go into details about what it is and how great a programme I think it is. Ken Banks, the programmer, launched the new version of FrontlineSMS and it’s got a spiffy new website to boot.