enacted sensemaking

A Study of Emergency Response Work: Patterns of Mobile Phone Interaction

Posted by LeighJaschke on Jul 13, 2009
A Study of Emergency Response Work: Patterns of Mobile Phone Interaction data sheet 1765 Views
Author: 
Landgren, Jonas; Nulden, Urban
Publication Date: 
Apr 2007
Publication Type: 
Report/White paper
Abstract: 

This paper presents descriptive accounts of time-critical organizing in the domain of emergency response. Patterns of mobile phone interaction in such work is analyzed showing how the dyadic exchange of mobile phone numbers between the actors plays an important role in the social interactions in the organizing and sensemaking of the emergency. Enacted sensemaking is used as an analytical framework. Implications for design of emergency response information technology are outlined and discussed.


A study of emergency response work: patterns of mobile phone interaction

Posted by LeighJaschke on Jul 07, 2009
A study of emergency response work: patterns of mobile phone interaction data sheet 1738 Views
Author: 
Landgren, Jonas; Nulden,Urban
Publication Date: 
May 2007
Publication Type: 
Report/White paper
Abstract: 

This paper presents descriptive accounts of time-critical organizing in the domain of emergency response. Patterns of mobile phone interaction in such work is analyzed showing how the dyadic exchange of mobile phone numbers between the actors plays an important role in the social interactions in the organizing and sensemaking of the emergency. Enacted sensemaking is used as an analytical framework. Implications for design of emergency response information technology are outlined and discussed.