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Mobile Money and Mobile Health 2: Use Cases, Limitations and Ways Forward

Posted by MohiniBhavsar on Nov 10, 2010

In this two-part series, MobileActive.org explores how mobile money services can support health care in developing countries. In part one, we described the key ways in which mobile money services can be adopted by the health sector.

At the primary level of care, subscription-based mobile payment services can create two-way links between patients and health care providers, as summarized here.

  • Patients can pay service providers directly for health care services delivered.
  • Service providers can use mobile transfer platforms to reward patients with monetary or airtime incentives for treatment compliance.

At the district, regional, and national levels, governments and organizations can improve management of funds and introduce better checks and balances by using mobile money platforms. Some uses include: