Citizen Media

MobileActive.org Seeks Researcher/Writer

Posted by KatrinVerclas on Jun 26, 2008

MobileActive.org wants to hire you! If you are a cracker-jack researcher and writer, we want you for research and stories from around the world about mobiles for social impact.  Some data entry on organizations and projects around the world using mobile phones to make the world a better place are also part of the job. Online and telephone research, interviews, writing reports and blog posts.

Must be a thorough researcher, and persuasive and clear writer. Living and working experience in developing country/ies a must. This is an ideal position for journalism graduate student with a great interest in mobile tech, or for a technologist interested in the social implications of the mobile revolution. Location in New York preferred but could be done from anywhere IF it's the right person. Fluency in Spanish or Arabic  a great plus. Some travel will be supported.

Send a resume, cover letter explaining why we should hire you, and at least TWO published pieces pertaining to this or a related subject matter of at least 300-500 words. Send your materials to katrin [at] mobileactive [dot] org. Search is open until we find the perfect candidate(s), so hurry.

Mobile Reporters in Africa: Guest Blog from AfricaNews' Mobile Voices

Posted by KatrinVerclas on Aug 14, 2007

We are pleased to welcome Bart Lacroix to MobileActive.org. He will be writing an occasional blog on AfricaNews' Voices of Africa project, an experiment in mobile citizen reporting. AfricaNews currently has three citizen reporters covering stories in their using mobile countries, phones to produce video footage, written reports and photographs.

Using GPRS-enabled phones, on-the-ground citizens reporters don’t need an internet connection at all - only mobile coverage - to send video, voice, and text. The Voices of Africa is deploying reporters in Ghana, South Africa, and Kenya to date who are using Nokia E61i phones to send in their stories. These countries have, admittedly, better mobile coverage than others, so are good for this pilot project. Bart will tell us how it's going, what citizens are reporting on, and what they are learning about content and technical production before sacaling up the project.

A bit of background from AfricaNews' press release:

Beating censorship in Zimbabwe via SMS

Posted by KatrinVerclas on Mar 05, 2007

Gerry Jackson reports on Media Helping Media about the radio station SW Radio Africa outsisde of London that is sending sms headlines about news in Zimbabwe to it's subscriber base of about 2,000 mobile users. Jackson writes:

"We generate news headlines on a daily basis anyway - so this is just another way of using what already exists.

It’s nice and cost effective for any additional donor because there is only the one cost, actually sending the texts. In two months we’ve built up an address database of about 2,000 mobile phone numbers. Like many, Zimbabweans truly love their mobile phones and of course what we’re banking on is the virus effect.

We also get up to 100 requests a day to be added to the service so it’s growing rapidly. What becomes interesting is what business model to use?

From Somalia to the UK, 24-hour Audio News Coverage via Mobile

Posted by MelissaUlbricht on Sep 02, 2011

Somalia is suffering through its worst drought in 60 years, and people are fleeing the famine and conflict. A large number of Somalians already live in diasporas across Africa, Europe, and North America. A new service from Voice of America’s Somalia Service and AudioNow makes it easier for Somalians in the United Kingdom to listen to coverage of the drought and other audio news updates, via a basic mobile phone. 

“You have a well-educated, motivated, and mobile population that is willing to dial up and listen to radio broadcasts on their mobile phones,” said Steven Ferri, Web Managing Editor of VOA in Africa.

Telecoms and Human Rights: A 5-Step Plan Every Rights-Respecting Telco Should Take

Posted by KatrinVerclas on Aug 11, 2011

Telcos or mobile operators have been in the news lately, implicated in the suppression of communications, tracking and surveillance of pro-democracy and human rights activists, and in their close collaboration with repressive regimes and their security apparatuses around the world. Now there is a new initiative spearheaded by advocacy organization Access Now that advocates for mobile operators to sign a set of five principles focused on human and democratic rights in return for their licenses.

Nothing New: How Cozy Telcos Are With Repressive Regimes

Vodafone's recent decision to shut down its communications network in Egypt and the delivery of pro-government propaganda via text message over its network made the news but that was just the tip of the iceberg. The examples abound: Uganda operators monitored and blocked certain SMS keywords in the advent of the recent election there, pro-Zanu propaganda is widely delivered over Zimbabwean operator networks, Russian mobile operators agreed to 'police' the Internet and their networks at the behest of the Russian government, and Belarussian telcos routinely supply information to the security police, including location information of known political activists.

This close collaboration of many operators with repressive states has been going on for some time but there is now a new activist movement forming, holding telcos accountable and to a higher standard. Led by activist shareholders and advocacy organizations like Access, activists point out that the negative publicity of this corporate behavior carries  financial implications that pose a risk to telco investors.

Making Media Mobile at Sub-Saharan Newspapers

Posted by MelissaUlbricht on Aug 09, 2011

A just-published guide from the World Association of Newspapers and News Publishers (WAN-IFRA) is all about making media mobile, specifically at newspapers in Sub-Saharan Africa. The full report is available for download here.

Billed as a guidebook, and not a one-size-fits-all rulebook, the guide aims to help Sub-Saharan African news publishers develop and implement mobile services. The report is based on a series of on-site interviews with newspapers in Uganda, Kenya, and South Africa, including The Observer and the Daily Monitor in Uganda, The Standard and the Daily Nation in Kenya, and Grocott's Mail, Mail & Guardian, Avusa Group, and News24.com in South Africa.

Though the primary audience of the guidebook is media managers, there are lessons and tips for anyone interested in the current state of and potential future for mobile print media in Sub-Saharan Africa.

We would have wished that there was a greater focus on online media as the guide is almost entirely focused on print. Given the fast growth of online media outlets in a number of African media markets, this is an unfortunate limitation. 

At the same time, the guide provides a detailed landscape of mobile telephony in Africa, including usage and infrastructure and access points (including SMS, mobile Internet and data, Sim Tool Kit, USSD, voice and interactive voice response). See explanations and examples of these access points in the Mobile Media Toolkit Glossary, here.

Using the Mobile Media Toolkit to Create Great Content

Posted by AnneryanHeatwole on Aug 04, 2011

MobileActive.org recently launched the Mobile Media Toolkit, a resource for professional journalists and citizen reporters who want to use mobile phones to create and share news about the world around them. If you want to learn more about using your phone as a media tool, the Mobile Media Toolkit has guides, how-tos, and real-world case studies that can help you learn the best tips, tricks, and tools for mobile reporting.

One of the sections of the Mobile Media Toolkit focuses on creating content – using a mobile phone for photography, audio, and video recording. The section focuses on basic feature phones and smartphones, so the content is applicable to a large number of users.

Creating Audio:

Mobile phones, as an audio medium, are excellent tools for creating audio content. From radio broadcasts, to podcasts, to audio slideshows, anyone can use a mobile phone for audio reporting. In order to use a phone for audio reporting, users can do any of three things:

  1. Use the calling function of the phone to leave an audio message on a service that records your call.
  2. Record audio directly onto your phone through its microphone.
  3. Use software or applications to record phone conversations.

While creating audio, it's important to have a good recording environment, which means minimal background noise and ambient sound (such as from air conditioners or fans in a room, or traffic in outdoor settings). Using an extrenal microphone (rather than the built-in mic on the phone) can help cut down on ambient noise as it picks up sound more directly. For recording phone calls, you should warn your interviewee first, as in many states and countries, it is legally required to tell someone before recording them.

Using mobile phones to record audio is simple and sharable, and should be a skill in the repetoire of any mobile journalist. The Mobile Media Toolkit has much more information on recording on audio, including how to edit audio, how to publish and share it, and case studies on how different organizations around the world are using mobile audio reports.

Creating Video:

Videos are a great way to document the world around you, and the ubiquity of mobile phones with video capabilities means that the opportunity for journalists and citizen reporters to capture great video is always growing.

Creating good videos off a mobile phone can add a dynamic boost to news reports, or present a stand-alone story. When recording video, try to some of the Mobile Media Toolkit's advice for creating videos:

  1. Hold the phone in landscape mode (held horizontally rather than vertically) while recording; most online video players are designed for landscape videos, so filming in this format means you'll get the most from the scene.
  2. Keep the camera stable; stability is key for smooth video. Use a tripod if you have one, if not, then steady your arms on something solid or film in a sitting or kneeling position.
  3. Use an external microphone for better sound quality.
  4. Check the lighting. If you're filming outside, keep the sun behind your subject; if filming inside, then make sure your subject is lit from multiple angles to avoid shadows. 
  5. Film on the highest resolution you have available – if you are not directly uploading/live-streaming the video from your mobile phone, you can always compress the video later on a computer when editing if you need a smaller file size.

There are several options for editing mobile videos; some phones (like the iPhone and the Nokia N series) have built-in editing packages, and smartphone users with iPhones or Windows phones can download third party editing applications. Users can also upload the videos to a computer for richer editing options.

Taking Photos:

Much of the advice for taking pictures is similar to the advice for taking good videos:

  1. Make sure you have lots of light on your subject to compensate for the small phone lens.
  2. Keep your phone stable in order to reduce blur.
  3. Keep the lens clean. The lens on camera phones can get dirty quickly as it is often less protected then the lens on a traditional camera. Remove dirt and debris so that your pictures aren't marred. 
  4. Try not to use the zoom on the camera; photos will be in a higher resolution if you move in to take the picture or later crop the photo in photo editing software.

The Mobile Media Toolkit has links to reviews of the best camera phones, helpful videos on taking good pictures, and advice on the kinds of editing applications and software.

The section also has information for reporting from smartphones, covering everything from how smartphones can be used for live and semi-live reporting, social media applications, personal management (such as taking notes, recording calls, or scheduling interviews), and a summary of applications for a variety of handsets (Symbian, RIM, Android, iPhone, and Windows).

To learn more, check out the Mobile Media Toolkit for more information on creating, editing, and sharing content with your mobile phone.

The Mobile Minute: RIM Layoffs, Smartphone Penetration in Asia, and the Growth of Near Field Communication Payments

Posted by AnneryanHeatwole on Aug 01, 2011

The Mobile Minute is back with the latest mobile news. What's happening today? Nielsen Wire looks at smartphone penetration in Asia, RIM lays off 11% of its worldwide workforce, CGAP investigates how network operators can incorporate mobile financial services into their operations, [x]Cube Labs turns Android's history into an infographic, and Read Write Web looks into the latest developments in the use of near field communication technology for mobile payments.

  • Curious about the smartphone market in Asia? Nielsen Wire looks at the rapid growth of smartphones in Asia. Although current smartphone penetration in the region is less than 20%, a Nielsen survey of consumers revealed that nearly half of respondents plan to buy a smartphone within the next year. Nielsen Wire investigates what the anticipated increase in smartphone ownership will mean for how people access the Internet, how network operators will price their data plans, and how mobile advertising will adjust to a new market.
  • Wired reports that RIM (the makers of BlackBerry devices) announced on July 25th their plans to lay off 2000 employees, roughly 11% of its worldwide workforce. The move comes as RIM has lost market share to the growing popularity of newer operating systems like Apple's iOS and Google's Android.
  • CGAP's "How to Run with Mobile Money and Not Fall" article examines how mobile network operators can incorporate mobile financial services into their current business models. Some of the advice for successfully incorporating mobile money services includes using multiple distribution methods (such as both on-phone purchases and traditional street airtime sellers) and getting support from/sharing knowledge among multiple departments.
  • If you like charts and graphs, check out this history of the Android operating system. Covering everything from its founding date (2003), to the Google buyout (2005), to the launch of the first Android device (2008), to present day releases, the infographic maps out each update in Android's development.
  • Near field communication (NFC) technology allows smartphone users to transmit information to nearby contacts. Read Write Web recently investigated some of the new developments in the NFC field for turning smartphones into credit cards. The first article looks at how the company Isis partnered with four major American credit card companies (Visa, MasterCard, American Express, and Discover) to develop wireless payments. The second article looks at the Jumio payment company's launch of Netswipe, which "turns any webcam into a credit card reader, both on the desktop and on mobile."


[Mobile Minute Disclaimer: The Mobile Minute is a quick round-up of interesting stories that have come across our RSS and Twitter feeds to keep you informed of the rapid pace of innovation. Read them and enjoy them, but know that we have not deeply investigated these news items. For more in-depth information about the ever-growing field of mobile tech for social change, check out our blog postswhite papers and researchhow-tos, and case studies.

Image courtesy Flickr user QiFei

Drumroll, please... It's the Mobile Media Toolkit!

Posted by MelissaUlbricht on Jul 28, 2011

Introducing the Mobile Media Toolkit, the newest project from MobileActive.org that is all about Making Media Mobile.

The Mobile Media Toolkit helps you make sense of the growing role of mobile tech in media. The Toolkit provides how-to guides, mobile tools, and case studies on how mobile phones can (and are) being used for reporting, news broadcasting, and citizen media. We cover it all, from basic feature phones to the latest smartphone applications.

It's an exciting day for us here at MobileActive.org as we launch the Mobile Media Toolkit. For the last year we have been interviewing people, researching projects, and testing tools, to bring you this free resource. It is designed to help you evaluate and effectively deploy the right tools for reporting and sharing content on and to mobile devices.

Please visit the Toolkit. Share it with others. Add to it! It's available in English, Spanish, and Arabic.  So, please join us and say Welcome, Bienvenidos, and مرحبا to the Mobile Media Toolkit!

Join the Conversation on Mobiles in Citizen Media

Posted by MelissaUlbricht on Jul 27, 2011

Join New Tactics in Human Rights, MobileActive.org and others for an online dialogue on Using Mobile Phones for Citizen Media. The dialogue is starting tomorrow, and will conclude on August 2nd. 

The conversation takes place here.

With the growing use of mobile phones for citizen media comes new risks, challenges and opportunities. This online dialogue is a space to discuss stories, tactics, and resources for using mobile phones for citizen media, as well as a space to discuss mobile risk assessment and security. Jin the discussion on July 27 to share your stories, ideas and resources!  

You can find more information on how to participate here.

Equal Access: Creating a Community Feedback Loop with Radio and Mobile Phones

Posted by MarkWeingarten on Jul 26, 2011

We spoke with Prairie Summer and Graham Gardner of Equal Access to learn more about that organization’s work integrating educational radio broadcasts with mobile-based tools such as SMS and IVR. As they explain, this combination has enabled them to better tailor their message to their their audience and has allowed for a unique form of interactive communication.

Equal Access creates communications strategies and outreach that address the most critical challenges affecting people in the developing world. Their work has focused on communications around issues such as women and girls' rights, democracy and governance, and education.  

Equal Access: Creating a Community Feedback Loop with Radio and Mobile Phones by mobileactive

Photo courtesy Equal Access.

Equal Access: Creating a Community Feedback Loop with Radio and Mobile Phones data sheet 1638 Views
Countries: Cambodia Chad

Are Your Apps Trustworthy? 6 Questions to Ask

Posted by MelissaLoudon on Jun 30, 2011

Smartphones (iPhone, Android, Blackberry, Windows Mobile, Symbian) and many feature phones allow you to download and install mobile applications (“apps”). Apps do many useful things. However, some apps (and other types of software, such as your mobile operating system) can also present security risks. These include:

  • Apps and other software may have access to information stored on or generated by your phone.

  • Apps and other software may have the ability to transmit this information using your phone’s Internet connection.

Malicious apps or other mobile software installed on your mobile device can expose you to the following risks:

  • Your conversations may be listened to or recorded without your knowledge.

  • Your text messages, emails and web traffic may be monitored and logged.

  • Data stored on your phone (contacts, calendar entries, photos and video) may be accessed or copied.

  • Passwords stored or entered on your phone may be stolen and used to access your online accounts.

  • Your location may be tracked, even when your phone is switched off.

With smartphones gaining market share, malicious apps are beginning to pose a serious threat. In an article titled “Your Apps Are Watching You”, the Wall Street Journal tested popular iPhone and Android apps, and found that of 101 apps tested, 56 transmitted a unique identifier for the phone without informing the user or asking for consent. 47 apps also transmitted the phone’s location, while 5 sent age, gender or other personal details to various companies. The App Genome Project reports that 28% of all apps in the Android Market and 34% of all free apps in the Apple App Store have the capability to access location, while 7.5% of Android Market apps and 11% of Apple App Store apps have the capability to access users’ contacts.

It can be very difficult to tell which apps are safe and which are not. App behaviours that might not bother most users, such as transmitting the phone’s location to an advertising server, can be unacceptable to people with higher privacy and security requirements.

This article offers suggestions on how to assess risks to security and privacy posed by apps.

SaferMobile LockDown Guides

Posted by SaferMobile on Jun 29, 2011

Despite the smartphone craze of the past 5 years, featurephones are still king in much of the world. From the perspective of activists, rights defenders, and journalists, they cannot be ignored. And feature phones have plenty of built-in capability to help users stay safer. During the course of our research, we've uncovered valuable features that even the most experienced users may not be aware of.

As a part of SaferMobile, a project of MobileActive.org, we've focused on documenting the most important ways that a user can lock down a mobile handsets. No external apps or special tools are required, just a charged battery. We've condensed these tips into single-page, device-specific reference guides for a variety of makes & models that get straight to the point. And yes, we made sure to cover smartphones and featurephones.

Safer Twitter

Posted by SaferMobile on Jun 17, 2011
Safer Twitter data sheet 3162 Views

Twitter is a way to get your messages to a wider audience.  However, you should know that from any platform (computer or mobile phone), it is not a secure method of communicating sensitive information. Consider the following guidelines: 

  • Your Tweets should only contain information you want to widely and publicly share. This should be public information that can be freely distributed by you, your organization, and your supporters, without any risk to individuals or organizational operations.
  • Even if you protect your tweets so that only followers can see them, followers can easily retweet your messages, or access them over an insecure connection.

A Guide to Mobile Security Risk Assessment

Posted by SaferMobile on Jun 10, 2011
A Guide to Mobile Security Risk Assessment data sheet 2309 Views

safetyicon

You are an activist, rights defender, or journalist. You use a mobile device. And you work in sometimes risky situations in your country.

This guide will help you implement mobile security practices in your work. It will help you assess the particular risks that face you and then assist you in developing a plan to mitigate those risks.

We have previously published a Mobile Risk Primer that describes general security vulnerabilities associated with mobile technology and communication. Read it!

Throughout this guide, we'll also highlight the fictitious case of Asima, a blogger and activist in Egypt. Examples of how Asima might complete the assessment worksheet and create a security plan for her work are highlighted in this guide.

Asima lives in Cairo, Egypt and is a blogger and an activist. She used to maintain a blog on Blogspot, but now mostly uses Facebook and Twitter to follow current events, to share information, and to communicate with colleagues. She tweets from her mobile phone while in traffic and at cafes and protests and from her computer when she is at work or at home.


The Bug in Your Pocket: Remote Listening Applications for Mobile Phones

Posted by MarkWeingarten on Jun 10, 2011

We've heard much recently about information that is being tracked by mobile phone companies (see our recent post) and app developers. However, there are more overt security threats that are potentially more dangerous.

One of these threats is referred to as either a “roving bug” or a “remote listening” application. It is essentially the same concept as a conventional audio bug, except that it requires no hardware other than a smartphone. Once installed, remote listening software enables a 3rd party to call a phone, activate its speakerphone capabilities, and secretly transmit any sounds picked by its microphone to another phone number, where it can be monitored and recorded.

Reports from the Frontline: How Small World News Trains Citizen Journalists and Captures Footage from Libya

Posted by MelissaUlbricht on Jun 10, 2011
Reports from the Frontline: How Small World News Trains Citizen Journalists and Captures Footage from Libya data sheet 2249 Views

In Tanzania Media, Speak Up and Be Heard



Posted by MelissaUlbricht on Jun 01, 2011
In Tanzania Media, Speak Up and Be Heard

 data sheet 1767 Views

SMSTester for Android: Project and Source Now Open

Posted by SaferMobile on May 18, 2011

One of the main goals of the SaferMobile project is to release software tools that allow activists and rights defenders to use their mobile phones as network monitors and sensors. The goal is to help them, and the mobile developers, human rights organizations and people on the street they work with, to monitor network performance and proactively detect blocking, filtering and censorship. SMSTester is the first tool we are publicly releasing within this category, and it is free, freely licensed and open-source. Our first trial run with Short Message Service Tester (SMSTester) was completed in April 2011. The results are written up here.