poor

From Favelas to Townships: Mobile Use in Low-Income Populations

Posted by CorinneRamey on Jul 16, 2008

Mobile phone use is booming. There are close to 3.5 billion mobile phones in use, and mobile penetration rates are increasing quickly, especially in developing countries. This rise of mobile phone use by low-income and so-called 'base-of-the-pyramid' users raises a number of questions. Are low-income people using mobile technology in different ways than their higher-income counterparts? How can mobile phones be desiged and used in ways that are useful to these populations? Two new studies--one of favelas in Brazil and the other of a low-income township in South Africa--seek to answer these questions.

An article in Vodafone's Receiver magazine, "Cell phone use among low-income communities – an initial study of technology appropriation in the favelas of Brazil," looks at how low-income residents of Rio de Janiero's favelas (or slums) use mobile phones. The author, Adriana de Souza e Silva, conducted a study that involved interviews with the residents of three different favelas in Rio.