The Mobile Financial Services Development Report 2011 assesses the development of the mobile financial services (MFS) ecosystem in twenty countries. Its purpose is to provide a tool for decision makers to identify relative areas of strength and weakness and to prioritize opportunities for collaborative action to build scale in mobile financial services. The Report defines mobile financial services development in terms of the key drivers across the institutional, market and end-user environments that lead to adoption and scale. Measures of mobile financial services development are captured across seven pillars:
1. Regulatory proportionality
2. Consumer protection
3. Market competitiveness
4. Market catalysts
5. End-user empowerment and access
6. Distribution and agent network
7. Adoption and availability
The Report thus takes a comprehensive view in assessing the factors that contribute to the long-term development of mobile financial services. It includes mobile payments and transfers within its scope but also the development of other vital financial services such as savings, credit, and insurance.
The Mobile Financial Services Development Report 2011 assesses the development of the mobile financial services (MFS) ecosystem in twenty countries. Its purpose is to provide a tool for decision makers to identify relative areas of strength and weakness and to prioritize opportunities for collaborative action to build scale in mobile financial services. The Report defines mobile financial services development in terms of the key drivers across the institutional, market and end-user environments that lead to adoption and scale. Measures of mobile financial services development are captured across seven pillars:
1. Regulatory proportionality
2. Consumer protection
3. Market competitiveness
4. Market catalysts
5. End-user empowerment and access
6. Distribution and agent network
7. Adoption and availability
The Report thus takes a comprehensive view in assessing the factors that contribute to the long-term development of mobile financial services. It includes mobile payments and transfers within its scope but also the development of other vital financial services such as savings, credit, and insurance.
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