Mobile Phones for Data Collection data sheet 31074 Views
Author:
Melissa Loudon
Abstract:
Mobile data collection and reporting projects are abundant now that mobile use for development is taking off. Unlike bulk messaging and general information services that are targeting the general public as recipients of standardized messaging, mobile data collection tools are often used internally in an organization, customized to fit with existing organizational processes.
This may mean using services or applications that are not part of most people's day-to-day experience of mobile use. Add a liberal sprinkling of jargon (and the mobile world's plague of acronyms) and you have a recipe for much technical confusion!
This article looks at choosing a mobile data collection solution, from defining the information requirements to choosing the most appropriate technology strategy for a specific organizational context and communication environment.
We also review a selection of commercial and non-commercial tools.
Introduction
Mobile data collection and reporting projects are abundant now that mobile use for development is taking off.
Unlike bulk messaging and general information services that are targeting the general public as recipients of standardized messaging, mobile data collection tools are often used internally in an organization, customized to fit with existing organizational processes.
This may mean using services or applications that are not part of most people's day-to-day experience of mobile use. Add a liberal sprinkling of jargon (and the mobile world's plague of acronyms) and you have a recipe for much technical confusion!
This article looks at choosing a mobile data collection solution, from defining the information requirements to choosing the most appropriate technology strategy for a specific organizational context and communication environment.
We also review a selection of commercial and non-commercial tools.
One of the more interesting mobile apps that I saw at TED, a prestigious tech and design conference in California, projects information from the phone onto any surface -- augmenting information from the web with real life and physical spaces.
The prototype -- dubbed Sixth Sense -- showcased at TED includes a webcam and a battery-powered projector, a small mirror and an internet-enabled mobile phone. The device hangs around the wearer's neck and allows her to summon data and information from the Web on any surface.
Pattie Maes of the lab's Fluid Interfaces group said in her presentation that she and her students are seeking a "new digital "sixth sense" for humans. In the short clips below, Maes' student Pranav Mistry who developed the device, showcases the potential for social interaction and impact.
MIT is the first university to offer a graduate class exclusively focused on how mobile phones are used for social action. Call4Action!, the brand-new seminar, asks: How can mobile networked devices be used for social change, politics, and expression? From the course description:
Each week we will review existing tools for social change, cover techniques for mobile hacking, and piece together new experiments. International speakers ranging from Zimbabwean activists to telecommunication experts will discuss the problems with existing ICTs, and suggest parameters for new systems. We'll review protocols, systems, and packages like VOIP, GSM, SMS, and PBX to look at how they may be reused or reconfigured, and explore handset development and alternative communications systems. We will learn to set up, develop for, and hack with systems and open source packages like Symbian Series 60, Android, Openmoko, Django, Asterisk. Through hacking and technical exercises, we will demystify the field and build springboards for future work. By the end of the class, we hope to collaboratively create new repertoires for social change and technical activism.
On November 3, 2007 Pakistan's President Musharraf declared a state of emergency and martial law in Pakistan, suspending the Pakistan constitution. During the next three months, during the short-lived emergency rule, Bhutto's assassination, and the general election in February of 2008, there was an unprecedented outpouring of citizen media, organizing and information sharing facilitated by new media -- blogging, mobile phones, and online video.
Huma Yusuf, an astute and eloquent journalist based in Karachi, has reported now on the convergence of old and new media during the 'Pakistan emergency,' as it is most often referred to in the country. It is a must-read document for anyone interested in citizen media, particularly in times of political turmoil, for the wealth of insights it provides on the current uses of digital media and the opportunities for future work in this area.
While there have been few implementations of mobile technoogy so far in human rights work, recent innovations have the potential to be used to expose war crimes and other serious violations of human rights, and disseminate this information in real time throughout the world. Mobile phones, combined with GPS, cameras, video, audio, and SMS are transforming the way the world understands and responds to emerging crises. Handheld data collection devices, such as PDAs, provide researchers with new ways of documenting mass violence and attitudes toward peace, justice, and social reconstruction in conflict zones.
RapidSMS is an SMS-based tool that allows for mobile data collection and bulk sms messaging. User can collect both quantitative and qualitative data through SMS forms. RapidSMS also features bulk SMS messaging functionality similar to what you would find in desktop SMS tools like Frontline SMS.
RapidSMS is a relatively new project coming out of the UNICEF Innovations and Development team of the Youth Section in New York. RapidSMS requires strong technical skills to install and configure. For the organizations that are able to impliment it, RapidSMS offers many advantages over a desktop system.
First, since it is web-based, multiple users are able to access the system remotely at the same time. RapidSMS is also an "open" platform based on a popular programming framework which should appeal to organizations with technical staff who want to customize or integrate the tool into their current web systems. RapidSMS is designed for "mass-scale" monitoring and data collection (both qualitative and quantitative). Quantitative data collection is done through the creation of SMS forms that consist of a keyword followed by several questions (fields). For example, "LSTMKT 20 30 15" could be used to monitor the report on the trading activity in a livestock market with 20 goats, 30 cattle and 15 camels being traded.
RapidSMS handles unlimited forms aggregating all data from incoming text messages that come with the proper keyword and parameter format. Data for the forms can be edited through the RapidSMS interface, exported to Excel or displayed with a built-in graphing tool. Qualitative data can be collected in open-ended questions known as 'general queries.' General queries are a useful way to poll a base of users or community on a certain question or topic with responses stored in an SMS inbox for easy review.
RapidSMS is built upon Asterisk which allows RapidSMS, with the proper setup, to record and store audio voice message responses. This is a very powerful feature for non-literate users, and is ideal for gathering content that can be redistributed locally via community radio. The audio capture feature, however, requires a computer with the proper PBX hardware installed and a land line or voice-over-IP line which is cost-prohibitive for many smaller NGOs and is somewhat limiting if you can't host your server in a major city. UNICEF is currently working to see if then can figure out a solution to use the cellphone connected to the computer to receive phone calls and record messages into the system. Technically, this is quite a challenge but if they are able to achieve this it would open up RapidSMS' powerful audio capture feature to a much larger potential user base.
Overview
RapidSMS is an SMS-based tool that allows for mobile data collection and bulk sms messaging. User can collect both quantitative and qualitative data through SMS forms. RapidSMS also features bulk SMS messaging functionality similar to what you would find in desktop SMS tools like Frontline SMS.
RapidSMS is a relatively new project coming out of the UNICEF Innovations and Development team of the Youth Section in New York. RapidSMS requires strong technical skills to install and configure. For the organizations that are able to impliment it, RapidSMS offers many advantages over a desktop system.
Allyson Kapin from Women Who Tech asked me to respond to some excellent questions about mobile campaigns for advocating for specific social issues. As I just received two text messages from NARAL and the Planned Parenthood Federation of America promoting two campaigns they are running, I thought I take the opportunity to answer Allyson's questions publicly, drawing on my experience and observations of the last few years of mobiles in advocacy, illustrating what works and what is better avoided in using mobiles in advocacy campaigns. This is, by nature of the question, somewhat US-centric. A follow-up article will focus on mobile campaigning in the Global South to differentiate some of the key issues.
How can integrating mobile technology benefit online advocacy campaigns?
Data from Informa indicates that by 2010 half of the planet's population will have access to the Internet through a mobile device. Should you make your website mobile? We have heard recently from a number of organizations contemplating whether they should build a mobile site. Following is an overview of some points to consider and resources to draw on as you consider a mobile web presence.
A bit of background: There are now 4 billion mobiles phone subscribers around the world, according to the ITU, far outpacing Internet users worldwide. GSMA, the industry group for telecom companies, reports that more than 80% of the World population is currently covered by a GSM network.
This means that mobiles have become the most ubiquitous communication device in human history. It also means that a majority of the world's population will access the web via their mobile phones. And this means that organizations around the world need to think about what this means for their users, audience, and websites.
Our field has discovered that mobile phones are useful tools for collecting data in the field. As a result, there is an abundance of mobile data collection applications and projects.
Unlike bulk messaging and general information services that are targeting the general public as recipients of standardized messaging, mobile data collection applications are often used internally in an organization, customized to fit with existing organizational processes.
This may mean using services or applications that are not part of most people's day-to-day experience of mobile use. Add a liberal sprinkling of jargon (and the mobile world's plague of acronyms) and you have a recipe for much technical confusion.
The second in the MobileActive barcamp series, we'll explore mobile tech to advance social development and social change goals. Expect this to be highly participatory and interactive, and cover anything you wanted to know about using mobiles for social change. MobileTech for Social Change New York is open to anyone with passion and interest in the topic and since it's a barcamp, bring your ideas, innovations, products, tools, projects, and organizations!
And if you want to be an angel and sponsor the event, contact us at info at mobileactive dot org!
There is a fascinating discussion about the fuure of mobile apps going on over at Change.org. Nathanial Whittemore started it all with a hopeful and visionary blog post on how mobiles will be changing the world. The discussion thread turned into a thoughtful discussion on mobile appplications and how this emerging eco-system of tools scales and interoperates to maximize resources.
Isaac Holeman, working on (and twittering about) MobilizeMRS, points out that "interoperability is a very important point..where it's not necessary for any one installation of anything to scale completely because data can move into or out of any system. Mobile health stuff is so new that interoperability of medical data has hardly been considered, to my knowledge. With MobilizeMRS, one of the primary reasons we want to interface with medical records systems is that a huge amount of work has already been done to promote medical record interoperability with standards such as HL7."
We identify four common choices facing individual projects in mobiles for development: who are the intended users, how technically accessible the solution is, whether the project links to other platforms or content, and what the project requires from handset manufacturers and operators.
We think that these choices collectively mark aspects of the current landscape of M4D. We also think that these choices made at the project level may create different M4D landscapes with implications for the breadth and depth of the technology’s impact on development.
MobileActive.org welcomes on staff Patricia Mechael, an expert in mobiles for health, and mobiles for development. I am personally so pleased to work with Patty!
Here is a bit more: Dr. Patricia Mechael has been involved in the field of International Health for over 12 years with field experience in over 25 countries with a special focus on Africa. She holds a Masters in International Health from the Johns Hopkins School of Public Health and Hygiene, and a PhD in Public Health and Policy from the London School of Hygiene and Tropical Medicine, where she examined the role of mobile phones in health in Egypt.
I just came from the Global Forum for Media Development an Athens, Greece, where there is a lot of interest in how to use mobiles in media and journalism trainings, and in supporting citizen media efforts. I presented briefly our most recent work, A Mobile Voice, that describes how mobiles are used in citizen media. The dicsussions were lively and there were lots of ideas to take this work further. Specifically needed are journalism trainings and better toolkits and how-to materials that detail what tools and approaches work where. Security was also of great concern, and participants were eager to learn more about mobile security for media and activists. Athens is, of course, also experiencing social turmoil right now, so I engaged in a bit of citizen journalism on Twitter on my own, interviewing police and demonstrators during the night.
How to Run a Text-to-Screen Campaign data sheet 7004 Views
Author:
MobileActive
Abstract:
Imagine if every member of the legislature could see a message from your constituents, just by looking out the window. A text-to-screen campaign allows for exactly this: A large screen, for example right outside the State House, that brings your constituents’ text messages to legislators eyes.
Not only can people in front of the screen see the message, but anybody can watch a live feed of the messages on the screen on a website. "Text to screen allows people in remote locations to interact in a meaningful way with one location," said Jed Alpert of Mobile Commons.
Individuals interact with the screen by sending a text message (also called SMS) to a short code (a five or six-digit phone number). The SMS is then displayed on a so-called jumbotron, as well as on a web screen.
Text to screen can function as a unique way for advocacy groups to use interactive media to
build a database of mobile phone numbers for future use
show the opinions and demands of a constituency/the public to decision makers in a highly visible manner
generate media and public attention.
Introduction
Imagine if every member of the legislature could see a message from your constituents, just by looking out the window. A text-to-screen campaign allows for exactly this: A large screen, for example right outside the State House, that brings your constituents’ text messages to legislators eyes.
Not only can people in front of the screen see the message, but anybody can watch a live feed of the messages on the screen on a website. "Text to screen allows people in remote locations to interact in a meaningful way with one location," said Jed Alpert of Mobile Commons.
Individuals interact with the screen by sending a text message (also called SMS) to a short code (a five or six-digit phone number). The SMS is then displayed on a so-called jumbotron, as well as on a web screen.
The Extraordinaries, a new project by Mobile Voter (disclosure: I sit on the board of Mobile Voter) seeks to revolutionaize the way we volunteer. We wrote about its precursor before. Busy people in the West rarely volunteer for lack of time to go to an organization. Most volunteer opportunities require training, vetting, and time commitments. In fact 46% of non-volunteers in America, according to the Bureau of Labor Statistics, say they don't because they are too busy.
The Vodafone Americas Foundation has a new Wireless Innovation Challenge to promote innovation and increase implementation of advanced wireless related technology for a better world. The foundation is providing $600,000 in awards to support projects "of exceptional promise." The Challenge is open to projects from universities and nonprofit organizations based in the United States.
Projects must demonstrate a multi-disciplinary approach that uses innovation in wireless related technology to address a critical global issue in one or more of the following areas: access to communication, education, economic development, environment, or health. The technology should have the potential for replication and large scale impact. Teams should have a business plan or a basic framework for financial sustainability and rollout. Submissions deadline is February 2, 2009.
Google Labs in India recenty launched SMS Channels, a new, free SMS messaging service for India only that may prove to be incredibly useful for citizen groups and NGOs. The service allows anyone to set up a group of mobile subscribers to message to, or for a group to message each other many-to-many. A user can receive news alerts and blog updates via SMS, for example; or a group can group-text message to each other.
There are many commercial group messaging solutions in India where the primary means of mobile communiations is SMS. However, unlike GupShup, Zook, and MyToday, Google’s SMS channel is two-way allowing for SMS discussions and also enabling subscribers to publish to the channel.
In this report we explore the dynamics of the role of mobile phones in enhancing access to and creating information and citizen-produced media. We explore trends in the use of mobile telephony with a focus on software and platforms that make content creation and broadcasting easier. We also present an inventory of current and potential uses of mobile phones to promote citizen media and freedom of information, and present short case studies of examples--all from the MobileActive.org community.
In our ongoing reviews of mobile tools focused on the NGO sector, here is our latest edition: A review of FrontlineSMS, the much-written-about desktop SMs bulk messaging tool. We take a look at some use cases, outline technical considerations in using Frontline, and describe the tests that we ran.
Firstly, and most importantly for many users, FrontlineSMS provides a simple way to send and receive SMS on a laptop or desktp, with contact management and grouping ability for bulk messaging. Provided installation comes off without a hitch and you are using a supported phone, this should allow new users to get started quickly, after which they can explore some of the more advanced functionality.
In our ongoing and ever-expanding series of how-to resources for NGOs and grassroots organizations using mobile technology in their work, we are releasing a new primer on "Mobile Surveillance." Our reviewer, Melissa Loudon, gives an overview of mobile surveillance risks and tips and tools on how to prevent surveillance for secure communications.
The goal of the meeting is to assess the landscape of tools, and begin to develop a technical roadmap.
The Open Mobile Consortium believes that it is critical to overcome frthe current agmentation in this field, and to align existing projects that are developing and implementing mobile tools. A longer-term vision is to work as an open source consortium, with funding for coordination and project management, as well as code integration, refactoring and producing documentation for training and support.
MobileActive.org will participate in tomorrow's portion of the event, and report back on key discussions.
Kutoma Wakunumadid a great presentation at MobileActive08 on her research that investigates whether women are benefitting from mobile technology. In this interview, shot by ICT4D.at at MobileActive08 in Johannesburg this year, she discusses how women are using mobile tech, what some of the barriers are, and social implications of mobile communications for women. A blog post about the discussion we had at MobileActive08 about women and mobile phones is here.
Take a look also at the notes from a session on participatory design for mobile tech with and for women here and an earlier article we wrote about women and mobile technology -- Who Will Join This Standing Up.
