Claim Mobile

The Case of the Interdisciplinary Researcher: Using Mixed Methods to Observe ICT in Healthcare in Uganda

Posted by VivianOnano on Jul 26, 2011
The Case of the Interdisciplinary Researcher: Using Mixed Methods to Observe ICT in Healthcare in Uganda data sheet 1400 Views
Densmore, Melissa R.
Publication Date: 
Oct 2010
Publication Type: 
Report/White paper

While researchers are often depicted as either ‘social scientists’ or ‘technologists’ often their educational and ideological backgrounds are much richer than the two simple terms might imply.

This paper describes the methodology and approach of a qualitative researcher with a computer science background in investigating how information technology changes communications and information management practices within the health ecosystem constitutued by a health subsidy program in southwest Uganda.

Claim Mobile

Posted by AnneryanHeatwole on Sep 02, 2009
Claim Mobile data sheet 2565 Views
Organization that developed the Tool: 
Main Contact: 
Melissa Ho
Problem or Need: 

HealthyLife is a voucher program that reimburses existing service providers for services rendered. However, service providers are geographically distant, program management is information-intensive, and errors and other sources of delay affect service provision, quality of care, and payment timeliness. Claim Mobile helps streamline this voucher program.

Main Contact Email : 
Brief Description: 

ClaimMobile is a dual web-and-mobile-based platform designed to enable service providers to use mobile phones to digitally submit formerly paper-based claims to a web-based application. The web application is additionally designed to cope with Internet infrastructure limitations found in Mbarara, Uganda, and supports asynchronous synchronization between locally and globally available web servers to enable access to claims data even when Internet access may be prohibitively slow or unavailable.

Tool Category: 
App resides and runs on a mobile phone
Is a web-based application/web service
Key Features : 


  • Self-verifying forms facilitate training
  • GPRS-based form submission and approval
  • In-clinic data management and analysis can be performed on phone


Main Services: 
Voting, Data Collection, Surveys, and Polling
Information Resources/Information Databases
Tool Maturity: 
Under development/pre-launch
Java ME
Current Version: 
Program/Code Language: 
Number of Current End Users: 
None/not deployed yet
Number of current beneficiaries: 
Under 100
Languages supported: 
Handsets/devices supported: 
Palm Centro, Palm Treo 680
Is the Tool's Code Available?: 
Is an API available to interface with your tool?: 
Global Regions: