civic engagement

SMS Engagement in Pakistan: A Practical Guide for Civil Society, the Humanitarian Sector, and Government

Posted by EKStallings on Dec 19, 2011
SMS Engagement in Pakistan: A Practical Guide for Civil Society, the Humanitarian Sector, and Government data sheet 1776 Views
Author: 
Linton Williams, Jim, Alex Gilchrist
Publication Date: 
Jun 2011
Publication Type: 
Report/White paper
Abstract: 

Mobile phones are approaching ubiquity in Pakistan. Allowing low cost access to community members across class, linguistic and geographical boundaries,  the mobile phone can be an effective tool to communicate with ordinary people in Pakistan, as well as to learn from them, and even collaborate with them. This guide provides a research-driven and practical guide for using SMS  to  do  so.  It  is  intended  for  both  Pakistani  and international institutions, whether in government, civil society or the humanitarian sector. It represents the findings of its authors only, and, it is hoped, is the first draft of a collaborative document, to which many of its readers might contribute.

This document is intended to provide an understanding both of the range of technical options available for SMS-based communications, and of the ways  in  which  campaigns should be conceived and executed in light of the scope and character of both SMS use and phone use in Pakistan.

It also makes the argument that SMS provides an opportunity to do more with mobilebased communications than simple announcements and polling, useful activities though they are. It argues that the conversational nature of SMS, in Pakistan and elsewhere, allows 

 

Featured?: 
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Mobile Commons

Posted by AnneryanHeatwole on Sep 01, 2009
Mobile Commons data sheet 3201 Views
Organization that developed the Tool: 
Main Contact: 
Michael Sabat
Problem or Need: 

Mobile Commons’ software makes it simple to create mobile campaigns and applications, and to connect them to the web, CRM Tools, and other media through a web-based intereface.

Main Contact Email : 
Brief Description: 

Mobile Commons’ software makes it simple to create mobile campaigns and applications, and to connect them to the web, CRM Tools, and other media. Mobile Commons clients focus on cause-related marketing, fundraising campaigns, and advocacy. Mobile Commons provides tools that allow full two-way messaging, integrated audio, and web tie-ins.

Tool Category: 
Is a web-based application/web service
Key Features : 
  • Two-way text campaigns
  • Mobile fundraising
  • Mobile advocacy

 

Main Services: 
Bulk SMS
Interactive Voice Response (IVR)
Premium SMS and Billing
Voting, Data Collection, Surveys, and Polling
Information Resources/Information Databases
Tool Maturity: 
Currently deployed
Platforms: 
All phones -- SMS
All phones -- Voice
Program/Code Language: 
.NET Compact Framework
Organizations Using the Tool: 
  • Oxfam
  • The Humane Society of the United States
  • Sierra Club
  • Carnegie Museums of Pittsburgh

 

Languages supported: 
English
Is the Tool's Code Available?: 
No
Is an API available to interface with your tool?: 
Yes
Global Regions: 
Countries: 








Using SMS to Fight Crime

Posted by Bonnie Bogle on Jun 27, 2006

Earlier this month the Boston Police Department started sending out text messages and emails to tell residents about crimes happening in their neighborhoods. The goal isn’t to instill fear in residents; it’s to get them involved in solving crimes. Police think that this system will make it easier for people to send in leads on cases since they can do so quickly and electronically, and that it will put more people on the lookout for suspects when they’re most vulnerable – soon after they commit crimes. The alerts also keep people better informed on the specific crimes happening in their neighborhoods, enabling them to better protect themselves. Most people are more inclined to lock their car doors if they know that two cars have been stolen within a few minutes of where they park.

Crime alert systems that use SMS and email messages are becoming more common. Citizen Observer, the company that runs Boston’s system, works with police departments in more than 300 U.S. and Canadian towns and cities. Singapore police have been sending out SMS alerts on local crimes for more than a year, and subscribers receive SMS messages like the following that tell them about local crimes and what they can do to help: