HIV/AIDS

The Mobile Minute: Apps in Asia, the Results of a Youth Survey in South Africa, and Mobile Devices vs. PCs

Posted by AnneryanHeatwole on Sep 22, 2011

Today's Mobile Minute brings you coverage on a new mobile frequency breakthrough, comparisons between mobile devices and PCs, the results of a mobile-based South African youth sex survey, the growth of apps in the Asia-Pacific region, and a look at the future of the global mobile payment industry.

  • Researchers at Rice University have developed a new technology that allows mobile devices to use the same frequency to both talk and listen to cell towers. Normally, two frequencies are needed to transmit and receive wireless data; the new technology could allow operators to double the capacity of their towers.
  • A new study from the International Data Corporation predicts that mobile Internet users will outnumber PC Internet users by 2015. Read Write Web reports that although smartphones are a big part of the shift, the release of tablet devices like the iPad give the predictions of mobile-dominance more credence.
  • The Praekelt Foundation recently released the results of its "Youth Sex Survey," which received more than 130,000 responses via the mobile platform Young Africa Live. The survey asked users of the social portal questions about their sexual health and opinions about sex and relationships; AudienceScapes reports on some of the responses: "Findings included a high percentage (44 percent) of South African youth admitting they are sexually active at the same time that they are significantly concerned about HIV/AIDS – 81 percent of respondents indicated they equate 'not telling a sexual partner that you carry the virus' with outright murder." (Read more about the Praekelt Foundation and Young Africa Live here.) 
  • Mobile applications are huge in the Asia-Pacific region; a study by the analyst firm Ovum estimates that "total number of mobile apps downloaded could reach 14 billion in 2016." TechCircle reports that the region already anticipates 5 billion app downloads for 2011, and that estimated revenue from paid mobile applications could reach $871 this year.
  • If you like charts, check out this graphic depicting a prediction of the global mobile payments market (based off data from Juniper Research) by the year 2015. Divided into eight worldwide regions, the graph (and research) shows how the world will use mobile payments (including near field communications, mobile payments/transfers, and regular purchase of goods).


[Mobile Minute Disclaimer: The Mobile Minute is a quick round-up of interesting stories that have come across our RSS and Twitter feeds to keep you informed of the rapid pace of innovation. Read them and enjoy them, but know that we have not deeply investigated these news items. For more in-depth information about the ever-growing field of mobile tech for social change, check out our blog postswhite papers and researchhow-tos, and case studies.]

Image courtesy Flickr user QiFei

 

Designing SMS Reminders for HIV/AIDS Patients in Peru

Posted by MohiniBhavsar on Apr 22, 2011

Adherence to treatment regimes is a crucial factor in ensuring that anti-retroviral medications and tuberculosis therapy are effective. Unfortunately, insuffient adherence or non-compliance - that is irregular taking of medications, or none at all when symptoms disappear - is common in HIV/AIDS and TB patients. This leads to treatment failure, morbidity and the development of drug resistance.

To address this very problem, there are countless pilot projects and exploratory studies that are testing the role of text message-based reminder systems to improve drug-taking compliance amongst HIV/AIDS and TB patients. The hope is to push for large scale behavior change - a daunting and challenging task in and of itself, with or without technology.  One of the key prerequisites for success is to understand cultural promoters and barriers of behavior change.

This research slidecast is a brief look at participatory research involving HIV/AIDs patients in Peru and their preferences for such a text message reminder system. Dr. Curioso and colleagues from the University of Washington and Universidad Peruana Cayetano Heredia presented the study at the American Medical Informatics Association Symposium in 2009. 

Curioso WH, Quistberg DA, Cabello R, Gozzer E, Garcia PJ, Holmes KK, Kurth AE. "It´s time for your life": How should we remind patients to take medicines using short text messages? AMIA Annu Symp Proc 2009; pgs 129-133. Full text available here (PDF)

Designing SMS Reminders for HIV/AIDS Patients in Peru data sheet 2553 Views
Countries: Peru

Innovative Use of Cellphone Technology for HIV/AIDS Behaviour Change Communications: Three Pilot Projects

Posted by MarkWeingarten on Apr 16, 2011
Innovative Use of Cellphone Technology for HIV/AIDS Behaviour Change Communications: Three Pilot Projects data sheet 1753 Views
Author: 
de Tolly, Katherine and Helen Alexander
Publication Date: 
Jan 2009
Publication Type: 
Report/White paper
Abstract: 

The opportunities in South Africa for using mobile technologies to support initiatives in the HIV/AIDS sector are enormous. A huge number of people have cellphone access, and there are a range of innovative ways in which cellphones can be used to support treatment, disseminate information, provide anonymous counselling, gather data and link patients to services. Cell-Life is an NGO based in Cape Town, South Africa, that seeks to improve the lives of people infected and affected by HIV through the appropriate use of technology. This paper describes three pilot interventions that use cellphones for behaviour change communication, ie that are experimenting with different cellphone technologies to disseminate information, undertaken as part of Cell-Life’s Cellphones4HIV project: ARV adherence SMSs, USSD content delivery and content delivery via MXit. Challenges around measuring impact in behaviour change communications are briefly discussed, and some of Cell-Life’s upcoming initiatives are outlined.


eMOCHA: Android Data Collection for mHealth

Posted by AnneryanHeatwole on Mar 21, 2011

Using mobiles for data collection is increasingly common, particularly in the area of mobile health and with a focus on community health workers. eMOCHA is a program using a smartphone Android application for storing and transmitting data easily.

Developed by the Johns Hopkins Center for Clinical Global Health Education, eMOCHA (which stands for “Electronic Mobile Open-source Comprehensive Health Application”) uses video, audio, touchscreen quizzes, GPS and SMS to collect and analyze large amounts of data. Larry William Chang, director of field evaluations for eMOCHA, explains in an interview with MobileActive.org that the inspiration for developing the tool came out of researchers’ experiences in the field and their desire to build solutions to gaps in health care data collection systems.

Fellow team members include Miquel Sitjar, lead developer for eMOCHA, and Robert Bollinger, director of the Johns Hopkins Center for Clinical Global Health Education. Chang says, “We all had these public health problems and these education and training problems that we were looking to solve, and we wanted to build a mobile-based platform that could address all the different challenges we were facing. So we designed eMOCHA to address some of the public health and patient care problems that we were seeing with our other work.” eMOCHA’s first deployment began in October of 2010, and new pilots have been announced for 2011.

eMOCHA screenshot

World AIDS Day: Battling the Disease with Mobile Tech

Posted by MelissaUlbricht on Dec 01, 2010

Today, December 1st, is World AIDS Day, a day that is all about raising awareness, countering prejudice, and helping stop the spread of HIV/AIDS.  MobileActive.org has put together some of the mobile projects and organizations we've covered recently that are innovating with mobile tech in the fight against HIV and AIDS.

RedChatZone: HIV Counseling via Mobile Instant Messaging Chat

This project is an innovative mobile-based platform for youth and young adults to learn more about HIV and to get support by offering them the ability to communicate anonymously and privately via MXit with a trained counselor. 

Project Masiluleke: Comprehensive HIV Care With Mobiles

Posted by MohiniBhavsar on Nov 24, 2010
Project Masiluleke: Comprehensive HIV Care With Mobiles data sheet 4224 Views

Over 5 million people in South Africa are living with HIV and the country has the highest burden of TB-HIV co-infection. TB treatment completion and cure rates fall below 50% in almost half of the districts. Project Masiluleke, Zulu for to give wise counsel or lend a helping hand, stepped up to the challenge and is using mobiles to provide end-to-end care through awareness, testing, and ensuring treatment compliance.

Monopolizing on the 90% of South Africans who own mobile phones, the iTEACH team -- with collaborators from Pop!Tech, The Praekelt Foundation, and Frog Design -- brought HIV awareness to the masses and improved treatment compliance through the use of text messaging. Social stigma towards those carrying the disease results in low rates of HIV testing, and an overburdened public health system discourages people from utilizing available services at local clinics.

Basic Information
Organization involved in the project?: 
Project goals: 

iTEACH identified four links in a chain of care essential for HIV and TB treatment success: [1] Effective awareness, [2] Scale-up of early HIV testing, [3] Early anti-retro viral treatment (ART) initiation, and [4] Support for ART and TB treatment adherence. In October 2007, Project ‘Masiluleke’ (Zulu for ‘to give wise counsel’ or ‘lend a helping hand’) or ‘Project M’, was launched to address these challenges with a chain of interventions designed for replication and scale. Project M is a collaborative effort, lead by the iTEACH NGO, along with a diverse set of partners (The Praekelt Foundation, Frog Design, Pop!Tech, MTN and Vodacom, LifeLine Southern Africa, Ghetto Ruff Records and the National Geographic Society).

Brief description of the project: 

Briefly, each of the three components of Project M addressed a specific barrier for people seeking care and for health care workers managing care.

1. TxtAlert: Reminders for HIV clinic appointments were sent to patients’ mobile phones as text messages. Showing up to your HIV clinic appointment largely correlates with anti-retro viral treatment (ART) adherence. In June 2007, TxtAlert, an SMS-based automated ART clinic appointment reminder system was piloted in partnership with Right to Care at the Themba Lethu Clinic, the largest privately funded ART treatment site in South Africa. TxtAlert is a web service that is linked to the electronic medical record system.

Clinic appointment reminders are sent to patients who are receiving ARVs, both two weeks and one day before their scheduled appointments. Text messages are also sent one day after the appointment to either thank the patient for coming or to alert them of a missed appointment and encourage rescheduling.

2. SocialTxt: A mass mobile messaging campaign was launched to raise HIV awareness, and directed people to the National AIDS Helpline. In October 2007, a mass text message HIV awareness campaign was launched with the so-called SocialTxt technology developed by the Praekelt Foundation.

One million text messages were sent everyday to mobile phone users throughout South Africa that contained key information about HIV and TB and directed mobile phone users to a free National AIDS Helpline.

The campaign resulted in an impressive 300% increase in calls to the helpline, from 1000 calls a day to 3000-4000 calls a day. Since the project launch, over 685 million PCM messages were sent to the helpline. Upon receiving the PCM message, staff at the helpline, who are HIV patients themselves, offer counseling and direct callers to HIV and TB testing centers.

3. HIV Self-Test Kit: Currently in development is a home-based HIV test kit that has the option of calling the National AIDS Hotline for guidance and assistance. The hope is that this kit will enable South Africans to perform an HIV test, in the privacy of their own homes, with the option of calling a counselor at the National AIDS Helpline via cell phone.

Target audience: 

Project M is being piloted in KwaZulu-Natal (KZN), which is the South African province with the highest HIV burden and poorest TB treatment outcomes. The project will be managed from Edendale Hospital, which is located in one of the hardest hit districts in KZN (Umgungundlovu) where 60% of pregnant women test HIV+ and 200 new cases of TB are registered every month. Edendale serves an exclusively Zulu population of 1 million persons, where unemployment is estimated at 60% and most are living in abject poverty.

Edendale was selected specifically because it is replete with challenges faced by large government hospitals at the epicenter of the HIV and TB crisis. Success in this setting would suggest that replication and scale-up in similar underserved communities is feasible.

Detailed Information
Mobile Tools Used: 
Length of Project (in months) : 
3
Status: 
Ongoing
What worked well? : 

1. TxtAlert: HIV/AIDS Clinic Apppointment Reminders

  • 80-90% opt-in rate was observed at the clinics.
  • Patients started to rely on TxtAlert reminders so much so they were less likely to switch their mobile phone number.
  • Patients started to interact with TxtAlert system via "Please Call Me" messages to reschedule their appointments in advance.
  • Patients currently on ARVs at the pilot site assisted in encouraging patients to opt-in for the SMS alerts.

2. SocialTxt: Mass mobile campaign to raise HIV awareness and direct people to the National AIDS Helpline

  • iTEACH offered relevant clinical and cultural expertise for the content of the SocialTxt SMS messages.
  • The project increased the number of calls by 300% to the National AIDS Helpline.
  • It leveraged the massive uptake of "Please Call Me" messages in South Africa for a large public health messaging campaign at no cost to people.

3. HIV Self-Test Kit, with option of calling via mobile phone to the Helpline

  • Focus group discussions revealed people prefer telephone interactions to seek counseling and HIV testing support, as opposed to in-person consultations.
  • Mobile phones address the issue of perceived stigmatization at clinics, which deters people from getting tested.

 

What did not work? What were the challenges?: 

1. TxtAlert: HIV/AIDS Clinic Apppointment Reminders

  • The process of collecting and registering numbers of patients was tedious, though outcomes show it was well worth it. This process took about 3 months.
  • There is a need to confirm at each appointment that the patient's number is the same as that listed on their system. Many people switch between 2-3 SIM cards.

2. SocialTxt: Mass mobile campaign to raise HIV awareness and direct people to the National AIDS Helpline

  • There are challenges in securing mobile operator support, though this changed once a profitable business case was demonstrated.
  • Counselers at the helpline need more training to deal with the increased volume in calls and to ensure the quality of service is not compromised.
  • The service needs to have increased coverage during evenings and weekend.
  • Counselers need better knowledge of local resources to make effective referrals.
  • A toll-free line is needed so mobile phone users can call without charge. The Helpline is toll-free only if calls are made via landlines.

 


The Mobile Minute: Mobile Insurance, Smartphone Sales Up 98% Worldwide, and mGive Now Allows Mobile Donations Up to $25

Posted by AnneryanHeatwole on Nov 11, 2010

The Mobile Minute is here to bring you coverage on the rise of smartphone sales around the world, a crop insurance plan in Kenya that uses mobiles to process claims and distribute money, the effect of the 2010 U.S. elections on PBS' mobile web and app usage rates, a pilot in Zambia that uses SMS to rapidly transmit HIV test results between rural clinics and hospitals, and mGive's new mobile donation options.

Mobile Direct Observation Treatment for Tuberculosis Patients

Posted by MohiniBhavsar on Oct 11, 2010
Mobile Direct Observation Treatment for Tuberculosis Patients data sheet 2114 Views
Author: 
Jeffrey A. Hoffman, Janice R. Cunningham, Andrew J.Suleh, Aaron Sundsmo, Debra Dekker, Fred Vago, Kelly Munly, Emmy Kageha Igonya, Jonathan Hunt-Glassman
Publication Date: 
Jul 2010
Publication Type: 
Journal article
Abstract: 

Growth in mobile phone penetration has created new opportunities to reach and improve care to underserved, at-risk populations including those with tuberculosis (TB) or HIV/AIDS.

This paper summarizes a proof-of-concept pilot designed to provide remote Mobile Direct Observation of Treatment (MDOT) for TB patients. The MDOT model combines Clinic with Community DOT through the use of mobile phone video capture and transmission, alleviating the travel burden for patients and health professionals.

Three healthcare professionals along with 13 patients and their treatment supporters were recruited from the Mbagathi District Hospital in Nairobi, Kenya. Treatment supporters were asked to take daily videos of the patient swallowing their medications. Patients submitted the videos for review by the health professionals and were asked to view motivational and educational TB text (SMS) and video health messages. Surveys were conducted at intake, 15 days, and 30 days. Data were collected in 2008 and analyzed in 2009

All three health professionals and 11 patients completed the trial. All agreed that MDOT was a viable option, and eight patients preferred MDOT to clinic DOT or DOT through visiting Community Health Workers.

MDOT is technically feasible. Both patients and health professionals appear empowered by the ability to communicate with each other and appear receptive to remote MDOT and health messaging over mobile. Further research should be conducted to evaluate whether MDOT (1) improves medication adherence, (2) is cost effective, and (3) can be used to improve treatment compliance for other diseases such as AIDS.


Mobile Learning for HIV/AIDS Healthcare Worker Training in Resource-Limited Settings

Posted by MohiniBhavsar on Sep 16, 2010
Mobile Learning for HIV/AIDS Healthcare Worker Training in Resource-Limited Settings data sheet 1946 Views
Author: 
Zolfo M. et al.
Publication Date: 
Sep 2010
Publication Type: 
Journal article
Abstract: 

We present an innovative approach to healthcare worker (HCW) training using mobile phones as a personal learning environment. Twenty physicians used individual Smartphones (Nokia N95 and iPhone), each equipped with a portable solar charger. Doctors worked in urban and peri-urban HIV/AIDS clinics in Peru, where almost 70% of the nation's HIV patients in need are on treatment. A set of 3D learning scenarios simulating interactive clinical cases was developed and adapted to the Smartphones for a continuing medical education program lasting 3 months. A mobile educational platform supporting learning events tracked participant learning progress. A discussion forum accessible via mobile connected participants to a group of HIV specialists available for back-up of the medical information. Learning outcomes were verified through mobile quizzes using multiple choice questions at the end of each module.

In December 2009, a mid-term evaluation was conducted, targeting both technical feasibility and user satisfaction. It also highlighted user perception of the program and the technical challenges encountered using mobile devices for lifelong learning.

With a response rate of 90% (18/20 questionnaires returned), the overall satisfaction of using mobile tools was generally greater for the iPhone. Access to Skype and Facebook, screen/keyboard size, and image quality were cited as more troublesome for the Nokia N95 compared to the iPhone.

Training, supervision and clinical mentoring of health workers are the cornerstone of the scaling up process of HIV/AIDS care in resource-limited settings (RLSs). Educational modules on mobile phones can give flexibility to HCWs for accessing learning content anywhere. However lack of softwares interoperability and the high investment cost for the Smartphones' purchase could represent a limitation to the wide spread use of such kind mLearning programs in RLSs.


Design of a Randomized Trial to Evaluate the Influence of Mobile Phone Reminders on Adherence to First Line ARV in South India

Posted by MohiniBhavsar on Sep 02, 2010
Design of a Randomized Trial to Evaluate the Influence of Mobile Phone Reminders on Adherence to First Line ARV in South India data sheet 1615 Views
Author: 
Ayesha De Costa, Anita Shet, Nagalingeswaran Kumarasamy, Per Ashorn, Bo Eriksson, Lennart Bogg, Vinod K Diwan, the HIVIND study team
Publication Date: 
Jan 2010
Publication Type: 
Journal article
Abstract: 

[Adapted from Abstract]

This paper presents a year long study protocol for a trial, to evaluate the influence of mobile phone reminders on adherence to first-line antiretroviral treatment in South India (Chennai and Bangalore).

Researchers plan to enroll 600 treatment naïve patients for first-line treatment as per the national antiretroviral treatment guidelines at two clinics in South India. Patients will be randomized into control and intervention arms. The control arm will receive the standard of care; the intervention arm will receive the standard of care plus mobile phone reminders.

Each reminder will take the form of an automated call and a picture message. Reminders will be delivered once a week, at a time chosen by the patient. Patients will be followed up for 24 months or till the primary outcome i.e. virological failure, is reached, whichever is earlier.
Self-reported adherence is a secondary outcome. Analysis is by intention-to-treat. A cost-effectiveness study of the intervention will also be carried out.

A step-by-step outline of designing a 24-month long trial to determine effectiveness of phone reminders for anti-retroviral adherence.


The HAART Cell phone Adherence Trial (WelTel Kenya1): A Randomized Controlled Trial Protocol

Posted by MohiniBhavsar on Sep 01, 2010
The HAART Cell phone Adherence Trial (WelTel Kenya1): A Randomized Controlled Trial Protocol data sheet 2086 Views
Author: 
Lester, R. et al.
Publication Date: 
Sep 2009
Publication Type: 
Journal article
Abstract: 

Background: The objectives are to compare the effectiveness of cell phone-supported SMS messaging to standard care on adherence, quality of life, retention, and mortality in a population receiving antiretroviral therapy (ART) in Nairobi, Kenya.

Methods and Design: A multi-site randomized controlled open-label trial. A central randomization centre provided opaque envelopes to allocate treatments. Patients initiating ART at three comprehensive care clinics in Kenya will be randomized to receive either a structured weekly SMS (’short message system’ or text message) slogan (the intervention) or current standard of care support mechanisms alone (the control). Our hypothesis is that using a structured mobile phone protocol to keep in touch with patients will improve adherence to ART and other patient outcomes. Participants are evaluated at baseline, and then at six and twelve months after initiating ART. The care providers keep a weekly study log of all phone based communications with study participants. Primary outcomes are self-reported adherence to ART and suppression of HIV viral load at twelve months scheduled follow-up. Secondary outcomes are improvements in health, quality of life, social and economic factors, and retention on ART. Primary analysis is by ‘intention-to-treat’. Sensitivity analysis will be used to assess per-protocol effects. Analysis of covariates will be undertaken to determine factors that contribute or deter from expected and determined outcomes.

Discussion: This study protocol tests whether a novel structured mobile phone intervention can positively contribute to ART management in a resource-limited setting.

 


Responding to the Human Resource Crisis: Peer Health Workers, Mobile Phones, and HIV Care in Rakai, Uganda

Posted by MohiniBhavsar on Sep 01, 2010
Responding to the Human Resource Crisis: Peer Health Workers, Mobile Phones, and HIV Care in Rakai, Uganda data sheet 1730 Views
Author: 
Chang, L.W. et al.
Publication Date: 
Jan 2008
Publication Type: 
Journal article
Abstract: 

Two challenges to successful antiretroviral therapy (ART) scale-up in resource-limited settings (RLS) are human resource and healthcare infrastructure limitations. 

We read with interest the modeling study by Bärnighausen et al. which describes the complexities of ensuring adequate human resources to treat HIV/AIDS (HRHA). The authors suggest that factors needed to achieve universal ART coverage include “changes in the nature or organization of care,” training health workers with skills specific to the developing world to reduce emigration, and developing systems that decrease the number of traditional HRHA required to treat a fixed number of patients.

The Rakai Health Sciences Program (RHSP) PEPFAR-funded ART program has been actively pursuing innovative HIV care strategies that directly address these important points. In 2006, we piloted a novel program utilizing peer health workers (PHW) and mobile phones to monitor patients in a rural ART program in Rakai, Uganda.


Participant and Interviewer Attitudes toward Handheld Computers in the Context of HIV/AIDS Programs in Sub- Saharan Africa

Posted by MohiniBhavsar on Aug 23, 2010
Participant and Interviewer Attitudes toward Handheld Computers in the Context of HIV/AIDS Programs in Sub- Saharan Africa data sheet 1748 Views
Author: 
Karen G. Cheng, Francisco Ernesto and Khai N. Truong
Publication Date: 
Apr 2008
Publication Type: 
Journal article
Abstract: 

Handheld computers have untapped potential to improve HIV/AIDS programs in sub-Saharan Africa, particularly in the collection of survey data. We conducted an experiment in three neighborhoods of Luanda, Angola to assess the impact of the technology on people’s comfort and willingness to disclose sensitive personal information, such as sexual behavior.

Participants were asked about their HIV/AIDSrelated knowledge, attitudes, and practices by local interviewers using either handheld computers or paper surveys. T-tests showed no differences between participants’ self-reported comfort across handheld and paper conditions. However, participants in the handheld condition were more likely to give socially desirable responses to the sexual behavior questions than participants in the paper condition. These results suggest that using handheld computers in data collection in sub-Saharan Africa may lead to biased reports of HIV/AIDS-related risk behaviors.


Using Mobile Applications for Community-based Social Support for Chronic Patients

Posted by MohiniBhavsar on Aug 18, 2010
Using Mobile Applications for Community-based Social Support for Chronic Patients data sheet 1744 Views
Author: 
Mhila, Gayo, DeRenzi, Brian, Mushi, Caroline, Wakabi, Timothy, Steele, Matt, Dhadialla, Prabhjot, Roos, Drew, Sims, Clayton, Jackson, Jonathan and Lesh, Neal
Publication Date: 
Jan 2009
Publication Type: 
Report/White paper
Abstract: 

In this paper, we present a phone-based application called CommCare which supports community health workers (CHWs) as they provide home-based care and social support to HIV+ and other chronic patients. We report on our experience developing and testing the application with five CHWs in Dar es salaam, Tanzania. We have developed a simple and easily useable system by rapidly prototyping CommCare with the community health workers, in quick iterations based on their feedback. The system guides the user through about 15 questions during each household visit. The CHWs answer the questions using the phone’s number pad, and the results are submitted over the cellular network to our server when the session is over.

We report on lessons learned from training and our initial deployment. We discuss the few hardware and software problems that arose during our initial piloting, most of which have been addressed. This use of CommCare has little effect on the time or efficiency of home visits, but results in much easier, much faster, and potentially more accurate reporting. In particular, it saves the CHWs approximately four hours per month spent on compiling reports in the paper system.

Finally, we conducted an initial qualitative assessment of the perception of the phone-based system by the clients of the CHWs who used it. We report on the findings below, which generally show a favorable impression of the system, including an appreciation that a phone can be more discreet than paper notebooks and that it can report data more quickly.


Airtime For Selling More Condoms: Social Marketing Tricks and Tips from Tanzania

Posted by KatrinVerclas on Jul 22, 2010
Airtime For Selling More Condoms: Social Marketing Tricks and Tips from Tanzania data sheet 5678 Views

In Tanzania, a non-profit organization is using airtime as an incentive for increased condom sales. “Ongeo Zaidi na Salama,” or “Talk More with Salama,” offers mobile airtime incentives to shopkeepers who stock and sell condoms (Salama, which means 'safe', is the largely PSI-distributed Tanzanian condom brand), bringing greater visibility to safe sex practices.  

The program, run by Population Services International, an organization widely known for pioneering condom social marketing since the 1970s and 1980s, was developed in reaction to the lack of condoms in Tanzanian stores.

85 million condoms at 100,000 retail outlets were sold in 2009, with the vast majority distributed by PSI. Because the PSI-distributed condoms are subsidized, they are considered lower-value by the shopkeepers than other products as they have low profit margins. Retailers were also reliant on the PSI agents to push and deliver the product and were not incentivised to proactively requests re-supplies when their condom stocks ran low. As a result, promotion and requisition (and sales) of these Salama condoms is not a priority for shopkeepers.

Basic Information
Organization involved in the project?: 
Project goals: 

The goal of the project is to encourage vendors to buy condoms from wholesale distributers and to display them prominently in their shops. 

Brief description of the project: 

"Ongea Zaidi na Salama," which means "Talk More with Salama" is a social marketing venture to encourage shopkeepers in Tanzania to regularly buy and stock condoms for their stores in order to promote higher condom use rates. The program, run by the non-profit organization PSI, uses a scratch card reward system; shopkeepers who buy condoms from wholesale suppliers get scratch cards that provide them with additional airtime for their phones. 

Target audience: 

The target audience is shopkeepers in rural and urban areas in Tanzania. 

Detailed Information
Length of Project (in months) : 
24
Status: 
Ongoing
What worked well? : 
  • Improved targeting of condoms towards areas with low sales but higher incidence rates of HIV.
  • PSI was able to find partners in telecommunications companies and public health partners in the various regions of the country who promote condom use and safe sex practices
  • The program was widely picked up in all regions on Tanzania 
  • The large mobile penetration in Tanzania and user comfort level with SMS meant that the program was reasonably easy to learn for shopkeepers
  • Ability to monitor and measure results and develop better evidence-based approaches to sexual health. 
  • Ability to survey shop keepers on specific aspects of the program, sales, and promotions.

 

What did not work? What were the challenges?: 

Challenges included:

  • Finding a balance between the amount of money needed to offer on the scratchcards to make the program financially attractive to shopkeepers while keeping the costs within the confines of a budget. 
  • Budgeting for the cost of the physical scratchcards
  • Developing an effective payment system with questions such as whether the payments were subject to the Tanzanian bank regulatory system? 
  • Working with tech companies that are not experts in public health - requires very clear objectives and requirements which can be hard when it's a new field and requirements can be fluid 
  • Usability of the system - a lot of people found it hard to find the * key on their phones to register and redeem the scratch cards.
  • Developing an easy-to-use toll free number presented challenges
  • Finding the right staff for a database administrator
  • Stil on 1% of retailers and so data is not representative yet for the overall target audience
  • Incorrect data or imcomplete data submitted by shop retailers can be a challenge - about 10% of retailers of the pilot

 


The Case for mHealth in Developing Countries

Posted by MohiniBhavsar on Jul 09, 2010
The Case for mHealth in Developing Countries data sheet 2517 Views
Author: 
Patricia N. Mechael
Publication Date: 
Jan 2009
Publication Type: 
Journal article
Abstract: 

The aim of this paper is to encourage reflection and discussion around the
potential of mHealth in developing countries and to consider how early experiences
can inform the way forward. Toward this aim, I synthesize many reviews and
presentations from the eight years I have been studying the evolution of mobile
phones and health in developing countries. I include observations and discussions
that are now shaping the creation of mHealth as a field, to highlight the ingredients
we need to move from a series of pilot projects and isolated business opportunities
to a full-scale maximization of health-related benefits.

I begin by reviewing the strategic priorities within global health, where mobile
telephony can have the greatest impact, along with organic health-related uses of
mobile phones, and examples of formal mHealth interventions. I then demonstrate
the potential for mobile phones to become an extension and an integral
component of eHealth, describing how information and communication technology
(ICT) can be used in health care, as well as mHealth, as a subset of mServices:
using mobile devices to deliver services such as banking and health. I also show
how trends and interests are converging among key stakeholders within the
mHealth ecosystem, thus forming a foundation on which we can scale up and sustain
more and better mHealth activities. Finally, I present some tactical guidance
for a way forward that will further the objectives of both public health and business,
particularly in outreach efforts to emerging markets, the bottom of the pyramid,
and the next billion mobile phone subscribers.


Mobile Quizzes For HIV/AIDS Awareness: Zain and Text to Change

Posted by AnneryanHeatwole on May 18, 2010
Mobile Quizzes For HIV/AIDS Awareness: Zain and Text to Change data sheet 6535 Views

In Kenya, a partnership between the non-profit organization Text to Change and the telecommunications company Zain used SMS mobile quizzes to keep Zain’s employees up-to-date on the latest HIV/AIDS information.

For four weeks in November and December of 2009, Zain’s Kenyan employees were part of a pilot program for SMS mobile quizzes. Employees received three multiple choice questions each week that focused on different aspects of HIV/AIDS such as prevention and treatment. The quizzes also directed participants to testing centers in order to learn their HIV/AIDS status. Says Bas Hoefman, co-founder and managing director of Text to Change,  the choice to partner their mobile program with a telecommunications company was logical: “We thought, ‘why isn’t Zain using its own products – mobile telephony and SMS – to educate its own employees?’  Use your own product for your own employees.”

Basic Information
Organization involved in the project?: 
Project goals: 

Use interactive quizzes to increase awareness of HIV/AIDS among Zain employees in Kenya.

 

Brief description of the project: 

Text to Change partnered with telecommunications company Zain to run an HIV/AIDS awareness campaign. The pilot used interactive SMS quizzes based on Text to Change's existing SMS platform to get employees to answer questions about HIV/AIDS, and to encourage them to get tested for HIV/AIDS. The pilot ran for four weeks in November and December of 2009, and had an overall response rate of 43%.

Text to Change offers interactive mobile SMS quizzes, combining knowledge transfer with incentives in the form of airtime. The SMS Quiz is designed to raise and help resolve key issues around local development programs.

Target audience: 

The target audience was 506 Zain employees in Kenya.

 

Detailed Information
Mobile Tools Used: 
Length of Project (in months) : 
1
Status: 
Ended/Complete
What worked well? : 
  • The 43% response rate was considered encouraging, and the fact that there was a 10% increase in employees who sought health services during the course of the pilot.
  • Text to Change also found that the partnership was a good foundation for setting up telecommunications contacts in order to launch future projects outside of their home-base country, Uganda.

 

What did not work? What were the challenges?: 

The pilot faced several challenges:

  • Employees didn't want their co-workers to see them going to the on-site testing center because of the stigma of HIV/AIDS.
  • Due to the sensitive nature of some questions, Text to Change had to ensure the privacy of the employees' responses.
  • Adapting Text to Change's technology from Uganda (where the company is based) to run in Kenya.

Praekelt Foundation: Young Africa Live, SocialTXT, and TXTalert

Posted by AnneryanHeatwole on Apr 29, 2010
Praekelt Foundation: Young Africa Live, SocialTXT, and TXTalert data sheet 8063 Views

The Praekelt Foundation was founded in 2007 as the nonprofit/NGO offshoot of Praekelt Consulting.  The NGO now runs three programs that work to better the lives of people living in poverty in South Africa. Each of those programs (Young Africa Live, SocialTXT, and TXTalert) use mobiles to achieve that goal.

Basic Information
Organization involved in the project?: 
Project goals: 

Young Africa Life: The goal is to engage young Africans with a mobile-based community where they can find access to information about HIV/AIDS, relationships, sex, and gender.

SocialTXT: The goal is to engage people living in poverty about social issues by maximizing unused space on "Please Call Me" messages. 

TXTalert: The goal is to use SMS reminders to increase kept appointment rates at clinics, encourage regular medication for chronic illnesses, and allow patients a free way to contact clinics if they have a problem.

Brief description of the project: 

Young Africa Live is a mobile portal where users can access information about HIV/AIDS while also reading entertainment-orientated blog posts.

SocialTXT takes advantage of the unused space in "Please Call Me Messages" to post informative social messages, such as the contact number for the National AIDS Helpline.

TXTalert uses SMS reminders to encourage patients with chronic illnesses to take their medication and follow-up with their clinic appointments. 

Target audience: 

The target audience for all three programs are people living in poverty in South Africa. Young people are a particular target audience of Praekelt's programs.

Detailed Information
Mobile Tools Used: 
Length of Project (in months) : 
30
Status: 
Ongoing
What worked well? : 

Young Africa Live: The site had rapid pickup among users, and exceeded the expected number of users. The Praekelt Foundation was able to get many resources from NGOs to populate the site with static content, and the bloggers have been well-received by readers.

SocialTXT: The program had a large effect on the number of users calling the National AIDS Helpline, and they were able to incorporate in regional languages in order to make the project more inclusive.

TXTalert: The appointment reminders dropped missed appointment rates at a Johannesburg hospital from 30% to 4%. 

What did not work? What were the challenges?: 

Young Africa Live: The portal is only accessible to users who use Vodacom as a service provider. Thus not all mobile users in South Africa can access the information. Also, the site's rapid popularity created a need for more content.

TXTalert: The system currently only runs in Johannesburg because it is dependent on clinics and hospitals having electronic patient databases, which many rural clinics do not have.


Text at Work and Stay Healthy: HIV/AIDS Prevention in the Workplace

Posted by TextToChange on Mar 09, 2010
Text at Work and Stay Healthy: HIV/AIDS Prevention in the Workplace data sheet 1258 Views
Author: 
Hajo van Beijma
Publication Date: 
Feb 2010
Publication Type: 
Report/White paper
Abstract: 

Through a pilot partnership with the Text to Change (TTC) initiative, HIPS is using an innovative tool to support companies in providing key prevention messages and education on HIV/AIDS to their employees and community networks – text messages. Early results are promising: the launch of the program resulted in a 40% increase in demand for sexual and reproductive health services from participant company clinics.


Getting the Word Out About HIV: Imbizo Men's Health Program

Posted by AnneryanHeatwole on Feb 28, 2010
Getting the Word Out About HIV: Imbizo Men's Health Program data sheet 4527 Views

(This case study is reprinted with permission from Glen Thompson of BulkSMS.com)

HIV support programme uses SMS to keep men connected

This case study illustrates that the use of appropriate mobile technology has a positive impact on maintaining men’s participation in a health programme focusing on HIV testing and education. 

Recent research findings on the Imbizo Men’s Health Programme indicate that its male participants responded positively to the use of SMS communications. SMS was used to remind participants to go for HIV testing and inform them of upcoming events promoting AIDS and gender awareness. Taken together, this use of mobile technology has played an important part in ensuring that men have remained involved in this public health initiative. 

Basic Information
Organization involved in the project?: 
Project goals: 

The project goals are:

  • To create an SMS system to encourage men's HIV testing
  • To raise awareness of HIV among South African men

 

Brief description of the project: 

Imbizo is an SMS system that is used to remind male participants about HIV testing, and to inform them of HIV awareness events. 

Target audience: 

The target audience of Imbizo is South African men between the ages of 16 to 55 living in Soweto.

Detailed Information
Length of Project (in months) : 
60
Status: 
Ongoing
What worked well? : 

The project was well-received by the participants, who said that they found receiving text messages to be a more private, secure means of communication than other options. Furthermore, Imbizo has had more than 10,000 participants over the course of 5 years, showing that it is a scalable, long-term project. 

What did not work? What were the challenges?: 

Challenges were:

  • Developing a system that engages the particpants
  • Understanding whether there are any behavioural changes that affect actual health outcomes

 


Innovations in Mobile-Based Public Health Information Systems in the Developing World: An example from Rwanda

Posted by AnneryanHeatwole on Oct 23, 2009
Innovations in Mobile-Based Public Health Information Systems in the Developing World: An example from Rwanda data sheet 3028 Views
Author: 
Jonathan Donner
Publication Date: 
Jan 2008
Publication Type: 
Report/White paper
Abstract: 

This paper will examine new applications of mobile and wireless technologies to the challenges of public health in the developing world, particularly the Least Developed Countries (LDCs). After a brief review of initiatives underway in Africa and India, the bulk of the paper will describe a national HIV/AIDS information system currently under development in Rwanda.

This system relies on a combination of internet technology and traditional telephony (both fixed and wireless) to connect even the most remote rural health clinics. Potential merits of this system will be examined in light of Heeks’ (2002) review of information systems projects in developing nations. This analysis will suggest that certain fundamental properties of wireless/mobile technologies are likely to increase the efficacy, scalability, and sustainability of public health information systems in low teledensity settings.

The paper applies both to the “mobile technologies for disadvantaged persons” as well as to the “doctors communicating with doctors” tracks. However, given the severity of the HIV/AIDS pandemic, and given its particular impact on the LDCs, it is important to consider these applications as critical tools in what can only be described as one of the biggest and most protracted “health care emergencies” the world has ever confronted.


Innovative Use of Cell Phone Technology for HIV/AIDS Behaviour Change Communications: Three Pilot Projects

Posted by AnneryanHeatwole on Oct 09, 2009
Innovative Use of Cell Phone Technology for HIV/AIDS Behaviour Change Communications: Three Pilot Projects data sheet 4993 Views
Author: 
Katherine de Tolly, Helen Alexander
Publication Date: 
Mar 2009
Publication Type: 
Report/White paper
Abstract: 

The opportunities in South Africa for using mobile technologies to support initiatives in the HIV/AIDS sector are enormous. A huge number of people have cellphone access, and there are a range of innovative ways in which cellphones can be used to support treatment, disseminate information, provide anonymous counselling, gather data and link patients to services.

Cell-Life is an NGO based in Cape Town, South Africa, that seeks to improve the lives of people infected and affected by HIV through the appropriate use of technology.

This paper describes three pilot interventions that use cellphones for behaviour change communication; i.e. that are experimenting with different cellphone technologies to disseminate information, undertaken as part of Cell-Life’s Cellphones4HIV project: ARV adherence SMSs, USSD content delivery and content delivery via MXit. Challenges around measuring impact in behaviour change communications are briefly discussed, and some of Cell-Life’s upcoming initiatives are outlined.

As Kaplan points out in his 2006 literature review of the subject, “There is almost no literature on using mobile telephones as a healthcare intervention for HIV, TB, malaria, and chronic conditions in developing countries”. Although the initiatives discussed in this paper are very much in their infancy, we hope that by sharing our ideas and approaches with others in the field we will generate discussion around some of the practicalities of mHealth.


EMIT

Posted by AnneryanHeatwole on Sep 01, 2009
EMIT data sheet 2074 Views
Organization that developed the Tool: 
Main Contact: 
Kieran Sharpey-Schafer
Problem or Need: 

This program is a low-cost data collection tool for fieldworkers, particularly in HIV/AIDS management.

Main Contact Email : 
Brief Description: 

EMIT is a mobile and web data collection system, allowing fieldworkers to collect, analyze and report using live data from the field.

Tool Category: 
App resides and runs on a server
Key Features : 
  • Quick development of surveys on a web interface
  • Deploy web surveys to mobile devices
  • Remote submission of survey responses
  • Online form creation
  • Built in logic, error-checking, and decision support

 

Main Services: 
Voting, Data Collection, Surveys, and Polling
Tool Maturity: 
Currently deployed
Platforms: 
Java ME
Current Version: 
0.3
Program/Code Language: 
Java
Organizations Using the Tool: 
  • Johns Hopkins Health and Education South Africa

 

Number of Current End Users: 
Under 100
Number of current beneficiaries: 
Under 100
Languages supported: 
English
Is the Tool's Code Available?: 
Yes
Is an API available to interface with your tool?: 
No
Countries: 

TxtAlert

Posted by AnneryanHeatwole on Aug 26, 2009

Tagged With:

TxtAlert data sheet 2238 Views
Organization that developed the Tool: 
Main Contact: 
Marcha Neethling
Problem or Need: 
Patients on Anti-Retroviral Treatment (ART) often cease treatment, run out of drugs or simply forget to see the doctor regularly. When this happens, patients often build up resistance against ART, and it becomes harder to find a treatment combination that will effectively contain the spread of HIV in the body. If patients go to see the doctor regularly, their disease can be better managed.
Main Contact Email : 
Brief Description: 
TxtAlert is a messaging tool that uses SMS reminders to encourage patients on ART (Anti-Retroviral Treatment) to attend their doctor appointments regularly. The tool works with hospital/clinic medical records system to draw patient data and appointment dates from the system, then sends personal SMS reminders to patients.
Tool Category: 
Runs on a server
Key Features : 

 

  • Sends patient reminders via SMS
  • Enables patient/health provider communication
  • Easy appointment rescheduling via SMS
  • Streamlines clinic/hospital administration

 

Main Services: 
Bulk SMS
Tool Maturity: 
Currently deployed
Platforms: 
All phones -- SMS
Current Version: 
1.3
Program/Code Language: 
Python
Organizations Using the Tool: 

 

  • Right to Care HIV/AIDS
  • Baragwanath Hospital - Influenza

 

Number of Current End Users: 
10,000-100,000
Number of current beneficiaries: 
10,000-100,000
Languages supported: 
English
Handsets/devices supported: 
Any handset that can receive an SMS.
Is the Tool's Code Available?: 
Yes
Is an API available to interface with your tool?: 
Yes
Global Regions: 
Countries: 

My Question

Posted by AnneryanHeatwole on Aug 25, 2009
My Question data sheet 2126 Views
Organization that developed the Tool: 
Main Contact: 
Uju Ofomata
Problem or Need: 

Finding accurate, confidential information about sexual reproductive heath and HIV/AIDS prevention can be difficult or uncomfortable for young people. However, having access to reliable health information is necessary for making informed life decisions.

Main Contact Email : 
Brief Description: 

My Question allows young people in Nigeria to send in their questions about sexual reproductive health and/or HIV/AIDS anonymously to trained counsellors via SMS, voice, or through email. Within 24 hours, an answer is sent directly to the phone from which the question was sent.

Tool Category: 
Runs on a server
Key Features : 
  • Enables questions to be asked via SMS
  • Enables questions to be asked via voice
  • Confidential responses
  • Fast access to information
Main Services: 
Interactive Voice Response (IVR)
Information Resources/Information Databases
Tool Maturity: 
Currently deployed
Platforms: 
Other
Current Version: 
1
Program/Code Language: 
Other
Organizations Using the Tool: 
  • One World UK
  • Education as a Vaccine Against AIDS
Number of Current End Users: 
10,000-100,000
Number of current beneficiaries: 
10,000-100,000
Languages supported: 
English
Is the Tool's Code Available?: 
Yes
Is an API available to interface with your tool?: 
Yes
Global Regions: 
Countries: